Remove Accounting Remove Employee Engagement Remove Management
article thumbnail

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

As a result, the 74% of merchants that saw their store operations budgets increase between 2023 and 2024 had to figure out the best way to allocate this money toward a wide-ranging set of needs, from new in-store technology and inventory management solutions to employee training and engagement initiatives.

article thumbnail

Why it’s up to leaders to re-engage their teams

Inside Retail

Employee engagement is the holy grail that almost all employers are searching for in order to have a more productive workforce, deliver meaningful outcomes, create a happier workplace and, as a result, deliver a better bottom line. Take any change management framework, such as Kotter, ADKAR or Kübler-Ross.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail Workforce Management Solutions That Accelerate Execution and Communication

RETAIL MANAGEMENT SOFTWARE

But modern store employees need real-time solutions to adapt to ever-changing environments. Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. What is retail workforce management?

article thumbnail

5 Ways to Achieve Employee and Customer Retention

Retail TouchPoints

To make a comeback, retailers must understand the value of employee retention and the role it plays in performance, output and ability to scale. Here are five workplace management strategies you can integrate into your operations to boost employee retention and increase customer loyalty. Let’s start at the beginning, shall we?

article thumbnail

6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

Put managers front and center. To keep employee engagement and performance at their peak, retailers should ensure that management is always present on the sales floor, according to Michael Brown, Partner and Americas Retail Leader at Kearney in an interview with Retail TouchPoints. Create digital synergy.

article thumbnail

Forget productivity. How resilient is your team?

Inside Retail

In essential sectors such as childcare, recent skills shortages make balancing compliance with the needs of employees increasingly difficult. In retail, the burden of productivity falls on the shoulders of managers, floor workers and staff. To avoid the productivity pitfall, managers need to be planning for resilience.

article thumbnail

Why are your store workers leaving?

365 Retail

Of the total retail job vacancies, store vacancies accounted for a huge 87 per cent. For example, exit surveys can provide a treasure trove of insights so managers can better understand what’s causing store workers to leave. The average turnover rate was 50.8 per cent) and lowest in head office roles at 1.5

Kiosk 104