Retail TouchPoints

NOVEMBER 22, 2024

Take a deeper look at how retailers are doing more with less in their operations in the full benchmark survey , which also dives into how retailers are tackling the ongoing challenge of theft and managing the costs of offering multiple fulfillment options. After all, it takes time, energy and money to train new hires.

Management 278

Management Merchant Services Employee Engagement Store Operations 278

Retail TouchPoints

OCTOBER 31, 2023

To keep employee engagement and performance at their peak, retailers should ensure that management is always present on the sales floor, according to Michael Brown, Partner and Americas Retail Leader at Kearney in an interview with Retail TouchPoints. Put managers front and center. Allow associates to focus on their strengths.

Employee Engagement 279

Employee Engagement Store Operations Consumer Management 279

Retail TouchPoints

JANUARY 14, 2021

Laura McCord is Executive Director of Sustainability and Corporate Responsibility at KeHE , driving environmental stewardship, employee engagement, and community involvement within the company. McCord has over 18 years of food retail experience, holding roles in merchandising, account management, and category management departments.

Supply Chain Management 256

Supply Chain Management Finance Employee Engagement Management 256

Hyken

DECEMBER 3, 2021

Through a variety of surveys and feedback forums, XGS realized that we had some work to do to create an internal culture that drove employee engagement and satisfaction. Every employee pledged by signing a commitment letter promising to own and apply the rules throughout their day. . Closing the Operational Gap.

Customer Experience 122

Customer Experience Drop-Shipping Employee Engagement Accounting 122

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. This is especially true when it comes to order fulfilment or providing customer assistance.

Employee Engagement 52

Employee Engagement Management Accounting Location 52

Hyken

MARCH 4, 2024

Integrating good deeds into daily business practices can inspire a sense of purpose and fulfillment for employees and customers. Before his current position, Chad held roles of increasing accountability, including running finance, supply chain, IT, and HR.

Finance 75

Finance Customer Experience Fulfillment Accounting 75

Hyken

DECEMBER 16, 2022

Employees desire more financial flexibility, and employers are recognizing their capacity to change it. . Financial well-being depends on more than just the sum of money that arrives in someone’s bank account each month. It’s understandable that fulfilling demands will be more difficult in the current economic downturn.

Fulfillment 59

Fulfillment Accounting Employee Engagement Management 59