Retail TouchPoints

JANUARY 26, 2021

With so much change happening so quickly and so unpredictably, we at Pitney Bowes decided that returning to an 8 th edition of our annual consumer research study wasn’t going to cut it, so instead we moved to a weekly poll of consumer sentiment in Q4 called BOXpoll. One-third think seven-day free shipping is ‘acceptable.’ on average.

Consumer 307

Consumer Drop-Shipping Shipping Returns 307

Retail TouchPoints

JANUARY 10, 2022

drop in 2020. “It’s The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. The rise in traffic compared to 2020 showed that shoppers are starting to return to stores. The top 10 days of the season accounted for 35.8%

Shopping 293

Shopping Drop-Shipping Returns Shipping 293

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services 130

Payment Services Checkout Drop-Shipping Shipping 130

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 176

Returns Merchant Services Drop-Shipping Customer Experience 176

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services 130

Payment Services Checkout Drop-Shipping Shipping 130

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. Buy online, return in-store. They should be in all retailers’ playbooks. Endless aisle.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

MARCH 10, 2021

Retailers with a strong omnichannel presence, like Target , are well-positioned for success in the coming year as traffic returns, but even mall-based companies in weaker positions, like Gap , show signs that they can leverage an online pivot to fuel a turnaround effort. Amazon’s Q4 revenue hit $125.56

Fulfillment 274

Fulfillment Drop-Shipping Apparel Shipping 274

Retail TouchPoints

MARCH 3, 2022

Whether they happen on an established shopping day like Black Friday or on a day that’s unique to a particular business, like a shoe company’s latest merch drop, the deal deadlines and quantity limits of flash sales can move customers to buy quickly, instead of putting items on a wish list or bookmarking them for later.

Merchant Services 246

Merchant Services Drop-Shipping Payment Services Shipping 246

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Regardless, these communications will be crucial to whether holiday customers return throughout 2021. of total U.S. holiday retail — are expected to decline 4.7% Consumers Want Options.

Drop-Shipping 225

Drop-Shipping Shipping Consumer Planning 225

Inside Retail

NOVEMBER 28, 2023

Whether using tried and tested pre-built templates from Klaviyo’s extensive library, or building unique flows using a simple drag-and-drop tool to create their own, retailers can create advanced, profitable automated flows that are proven to boost conversion rates. Thank you messages can be tailored to new shoppers or returning customers.

Marketing 287

Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

JULY 26, 2023

Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping. From order placement to shipping notifications, consumers demand regular updates about their orders or returns.

Fulfillment 240

Fulfillment Drop-Shipping Shipping Customer Retention 240

Retail TouchPoints

APRIL 4, 2022

That helps customers customize and complete their orders, reduces abandonment and returns in addition to enhancing the overall customer experience. CPQ in B2C can also enable shoppers to continue making major or complex purchases online. We’re also closely watching what happens with the metaverse.

Checkout 326

Checkout Drop-Shipping Customer Experience Shipping 326

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

Drop-Shipping 258

Drop-Shipping Shipping Management Accounting 258

Retail TouchPoints

JUNE 23, 2022

Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation. Another easy step: Drop account creation requirements and allow guest checkout.

Payment Services 299

Payment Services Checkout Drop-Shipping Customer Retention 299

Retail TouchPoints

JULY 26, 2022

While we predict that ASP will increase monthly between 8% and 12% for the remainder of 2022, there is a silver lining for holiday shoppers: the return of discounting. For example, store associates should get measured on fulfillment metrics if they are picking and shipping. 5: Retailers will Test NFT Drops.

Drop-Shipping 300

Drop-Shipping Fulfillment Consumer Shipping 300

Inside Retail

FEBRUARY 8, 2024

Adding value through repurposing Another recent trend in packaging that is gaining pace is creating ways for consumers to repurpose product packaging rather than just dropping it into recycling bins. Right-sized packaging reduces product damage which itself results in lower rates of returned goods. The segment is set to grow at a 4.2

Drop-Shipping 279

Drop-Shipping Shipping Marketing Consumer 279

Retail TouchPoints

AUGUST 2, 2023

As a result of the brand’s “maniacal focus” on its customers, Spector said that return customers now account for 30% to 40% of ThirdLove’s business, which as moderator Richard Kestenbaum of Triangle Capital pointed out, is the “holy grail” for a DTC business. said David Spector, Co-founder and Chairman of ThirdLove.

Wholesale 246

Wholesale Drop-Shipping Marketing Accounting 246

Inside Retail

FEBRUARY 11, 2024

Maintaining and further enhancing the brand’s industry-leading customer experience through existing feedback channels that offer free returns, quick delivery, and bi-weekly product drops will be integral to amplifying online retail. We aim to ensure our community feels supported and satisfied through the whole process.

Planning 264

Planning Drop-Shipping Customer Experience Wholesale 264

Retail TouchPoints

OCTOBER 21, 2021

That’s a drop in the bucket compared to Amazon’s 1.7 In return Google gets to aggregate all that inventory , which inevitably drives more traffic and makes its core advertising business that much more attractive. Google Ads accounts for the vast majority of the company’s revenue. million sellers or even Walmart’s nearly 69,000.

Merchant Services 293

Merchant Services Advertising Shopping Drop-Shipping 293

Retail TouchPoints

JULY 1, 2022

That has not stopped consumers from subscribing though, especially with the rise of new takes on the model (box services, auto shipping and streaming TV, to name just a few). The average U.S. consumer spends $219 a month on subscriptions, according to a recent study from C+R Research.

Consumer 332

Consumer Drop-Shipping Marketing Shipping 332

Retail TouchPoints

JULY 10, 2020

Most retailers can’t compete with the company in terms of absolute selection, price or free shipping options, so they have to focus on other sales drivers. In contrast, paid search clicks dropped 12%. They’re focusing those efforts down toward the bottom of the funnel, where they’re driving more direct return on ad spend.”.

ATS 216

ATS Advertising Drop-Shipping Shopping 216

Inside Retail

NOVEMBER 29, 2022

For example, regular online shoppers with smaller orders require more shipping, fulfilment, potential returns and customer service – are you accounting for these costs if you’re absorbing and not passing them onto the shopper? This means measuring and addressing inefficient operations and eating away at profits is critical.

Drop-Shipping 130

Drop-Shipping Promotions Fulfillment Shipping 130

Inside Retail

DECEMBER 9, 2021

And globally, women make up 39 per cent of the world’s employment but account for 54 per cent of overall job losses. And in the US, cable network CNBC reported that women accounted for all job losses last December. Women account for 71 per cent of those devoting 40 or more hours a week to the care of an ageing relative.

Drop-Shipping 130

Drop-Shipping Accounting Shipping Returns 130

Inside Retail

JANUARY 15, 2023

Coming out of (or still in) the Covid-19 pandemic, experts are forecasting turbulent times for Australia’s retail industry, as it grapples with – among other factors – the effects of rising interest and inflation rates, diminished consumer confidence and potential drop in spending throughout the year.

Drop-Shipping 130

Drop-Shipping Consumer Marketing Shipping 130

RETAIL MANAGEMENT SOFTWARE

MARCH 11, 2022

Account for items you can’t sell – If you cannot sell an item due to damage, make sure it is classified as non-sellable. These items need to be replaced and either returned to the vendor or donated. It is essential to keep non-sellable products separated from your regular inventory.

Inventory Management 111

Inventory Management Management Inventory Turnover Drop-Shipping 111

365 Retail

AUGUST 3, 2021

Fashion chain Joules has returned to annual profit as it rode out the lockdown disruption thanks to surging online sales. The Leicestershire-based group – famous for its posh wellies – saw online sales race 48% ahead to £122 million in the year to May 30 and now account for more than three-quarters (77%) of all retail revenues.

Drop-Shipping 70

Drop-Shipping Outdoor Fashion Wholesale 70

Inside Retail

AUGUST 25, 2022

Advice: Any CEO is measured by the profit margin they generate from the turnover of their inventory, so it’s critical to always measure your return on working capital. Liquidity was an issue, property prices dropped and with it consumer confidence and the Australian dollar dropped dramatically against the US dollar.

Drop-Shipping 130

Drop-Shipping Markdowns Management Shipping 130

Nvidia

DECEMBER 2, 2021

Starting today, gamers in Europe who preordered a six-month GeForce NOW RTX 3080 membership will have their accounts enabled with the new tier of service. Rollouts for accounts will continue until all requests have been fulfilled. Make sure to return to orbit before time runs out — those that get left behind are lost forever.

Drop-Shipping 100

Drop-Shipping Accounting Fulfillment Shipping 100

Mass Relators

JANUARY 31, 2022

After performing the self-collection nasal swab, individuals will return the specimen in the specimen bag to the same Meijer pharmacy where they received the test kit and deposit it into a clearly designated drop box at the pharmacy. Specimens must be returned the same day they are collected.

Drop-Shipping 52

Drop-Shipping ATS Returns Shipping 52

Clover - Retail

APRIL 18, 2024

Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer. What is a drop shipment–and how does it work? The manufacturer/wholesale merchant is responsible for the shipping process.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Wiser

MAY 30, 2018

While competitor pricing is a key factor in pricing optimization, there are many more that retailers need to take into account in order to have the best price in any given moment. Lastly, seasonality must be taken into account to make the most of the high seasons for certain items.

Drop-Shipping 74

Drop-Shipping Comparison Shopping Accounting Fulfillment 74

Cisco Retail

MAY 27, 2022

In addition to the Meraki networking gear, Cisco Secure also shipped two Umbrella DNS virtual appliances to Black Hat Asia, for internal network visibility with redundancy, in addition to providing: . This means that each of our Cisco staff members can have an individual SecureX sign-on account to log into the various consoles.

Accounting 110

Accounting Drop-Shipping Management ATS 110

Store Growers

JULY 6, 2022

When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Google needs this information to be able to show an accurate comparison between advertisers, both in terms of shipping time and cost! Why You Need to Set Up Shipping in Google Merchant Center.

Merchant Services 36

Merchant Services Shipping Drop-Shipping Returns 36

A1 Retail

AUGUST 4, 2021

Consumers can register old clothing via Yellow Octopus’s reGAIN app and drop off donations to any InPost locker in the UK completely free of charge — with the whole process taking a matter of seconds. InPost’s ambition is to green the delivery and returns of circular fashion by managing the process more efficiently and sustainably.

Fashion 52

Fashion Drop-Shipping Returns Consumer 52

Retalon

APRIL 21, 2021

Maintaining margins within business constraints while efficiently providing order fulfillment to customers is a tall order, especially considering each customer purchase requires a real-time fulfillment decision within a shifting context of inventory, demand, returns, delivery times, and shipping costs. Emphasizing BOPIS.

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Inside Retail

APRIL 27, 2022

My Gucci Marmont bag from Vestiaire Collective has shipped. Single Mum school drop off duties for my Gen Z daughter before hitting the desk for work. They’re set to account for 40 per cent of the global luxury fashion market alone by 2025. That’s my dopamine ‘shopper’s high’ for the day. Definitely pre-Covid. Time to get up.

Thrift Store 130

Thrift Store Fashion Drop-Shipping Consumer 130