article thumbnail

Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

Additionally, this reduces cloud costs and improves ad traction and purchases, while also taking privacy factors into account. For example, on shopping channels with multiple distributors, sellers may be deprioritized on the site for overselling or shipping incorrect items. Vision AI is supporting the retail industry in this way, too.

article thumbnail

Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Just last year, total returns accounted for $761 billion in lost sales for U.S. Similar to how Amazon Prime has made fast, free shipping an expected part of ecommerce, customers seek return processes that are equally stress-free and easy to complete. retailers, according to NRF. Exacerbating the situation, these same shops lost $10.30

Returns 312
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Walmart Offers Free At-Home Pickups for Online Product Returns

Retail TouchPoints

Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app. Customers without access to a printer at home can choose the “Drop off at FedEx” return method.

Returns 263
article thumbnail

Loyalty, Love and Lifetime Value: The Mother’s Day Retail Opportunity

Retail TouchPoints

Or you might give members early access to new product drops or Mothers Day sales. Make life easier for Mothers Day shoppers by offering gift wrapping services or free shipping as a perk for top-tier members. Send reminders to guest checkouts, inviting them to create an account and earn extra points.

article thumbnail

The Secret Behind Quick-Turn Merch: A Strong Partner

Retail TouchPoints

How do these brands turn around these drops so quickly? While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

article thumbnail

How Rising Prices Shape Consumer Behavior

Retail Focus

Retailers face mounting expenses throughout supply chains, from manufacturing to shipping fees. In order to counteract the rising costs of their products, a lot of online stores use transport strategies like free shipping levels or membership programs that encourage larger, less frequent orders. So who are the real victims?

Consumer 130
article thumbnail

Supre, YD, Midas rank top for overall online store experience

Inside Retail

Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries. However, Osthus said that Humii found an inconsistency as the company advertises free shipping on first orders over $30, its checkout requires spending at least $50.