Retail TouchPoints

APRIL 5, 2022

This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines. According to the NRF , the total rate of returns in 2021 was just over 16% — up 6 percentage points from 2020 — and the online portion accounted for almost 21% , or about $218 billion.

Merchant Services 272

Merchant Services Beauty and Health Returns Consumer 272

Inside Retail

MAY 2, 2021

Aaron Fidler, head of retail and commerce account management at Mastercard Australia, says the company’s latest Recovery Insights research shows that “roughly 20-30 per cent of the global Covid-related shift to digital is expected to be permanent. Wanting to return to shopping in-store and to shop locally is no different.

Consumer 200

Consumer Social Commerce Shopping Returns 200

Inside Retail

FEBRUARY 27, 2023

It shows that a return to the first ‘normal’ summer break since the pandemic supported general spending in December, with the Index rising moderately as the year ended. However, in January, the typical post-Christmas decline in retail spending was one factor pushing the Index 6.9 per cent lower for the month.

Merchant Services 130

Merchant Services Payment Services Specialty Retailers Accounting 130

Inside Retail

DECEMBER 13, 2023

Shein accounted for nearly one-fifth of the global fast-fashion market in 2022, outpacing Zara and H&M. Shein’s low prices — US$5 t-shirts and US$10 sweaters — also draw shoppers who might have otherwise shopped at clothing discount stores.

Fast Fashion 130

Fast Fashion Fashion Consumer Apparel 130

Mike Anthony

JULY 28, 2021

The IGD in the UK predicts that the discount channel will be the fastest growing grocery channel in the UK over the next five years (yes – faster than online!). And in most markets they continue to aggressively expand their store footprint, which will make their stores even more convenient to visit. Get your tactics right.

Shopping 147

Shopping Management Returns Discount Store 147

Mass Relators

MARCH 28, 2022

Consumers are eager to return to their pre-pandemic holiday traditions, particularly as it relates to purchasing food and gifts for in-person celebrations this Easter,” NRF President and CEO Matthew Shay said. Like last year, half (50%) of holiday shoppers plan to purchase gifts at discount stores, 41% at department stores and 35% online.

Consumer 52

Consumer Department Stores Discount Store Planning 52

Mass Relators

SEPTEMBER 19, 2022

WASHINGTON – More Americans plan to celebrate Halloween this year, according to the National Retail Federation’s annual survey conducted by Prosper Insights & Analytics, which found that holiday-related activity will return to pre-pandemic levels. Unsurprisingly, costumes account for the biggest area of Halloween purchases.

Planning 52

Planning Discount Store Returns Consumer 52