Retail TouchPoints

JUNE 9, 2022

Jerutis: Brands can leverage their own social media accounts to alleviate many of the pressures that supply chain issues can bring. As marketing objectives fluctuate, so should influencer marketing spend, incentives and focus. RTP: What challenges or pressures can social media help address in supply chains specifically?

Consumer 363

Consumer Marketing Promotions Management 363

Retail TouchPoints

AUGUST 7, 2023

Europe should continue to be a strategically important region for Wish as our European customer base accounted for nearly half of the core marketplace revenue in Q2,” said Yan. which Yan said should enable faster shipping times on those products for North American customers. A focused, disciplined advertising approach.

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

AUGUST 23, 2022

During a deep-dive presentation during the Retail Innovation Conference & Expo , Dalton shared some metrics that reaffirm just how crucial segmentation is as retailers strive to acquire and retain customers.

Marketing 260

Marketing Beauty and Health Advertising Consumer 260

Retail TouchPoints

APRIL 2, 2021

For lifestyle retailer Urban Outfitters, mobile personalization is the sweet spot — the brand wins customer loyalty through its app by generously rewarding ‘total behavior,’ such as incentivizing users for connecting a social media account to the app or attending an in-store event. You avoid wasted spend and develop tailored content.

Customer Experience 162

Customer Experience Specialty Retailers Marketing Spend Management 162

Retail TouchPoints

JUNE 16, 2021

Marketers Can’t Afford to Miss on Content, Customers or Timing. Content accounts for nearly 40% of the average marketing spend, according to data from the Content Marketing Institute. However, marketers are having trouble turning even the best content into consistent results.

Marketing 252

Marketing Returns Marketing Spend Accounting 252

Small Biz Trends

JUNE 30, 2022

You can boost customer experience by creating tutorials and explainer videos, giving customers an easy way to troubleshoot problems and have their questions answered. These demos are also handy when training new employees and customer service reps. Invest in Account-Based Marketing (ABM).

Accounting 105

Accounting Marketing Customer Experience Marketing Spend 105

Retail TouchPoints

APRIL 16, 2024

Also, while NPS captures feedback only from engaged customers who choose to respond to surveys, EGR takes everyone into account, offering a more comprehensive and unbiased view of customer satisfaction. This information, combined with Retained Revenue, forms the foundation of EGR. Croud acquired impakt Advisors in 2021.

Promotions 144

Promotions Consumer Checkout Marketing Spend 144

Small Biz Trends

JULY 8, 2021

The retail industry in the US accounts for 18.7 % of total gross domestic product (GDP). Following data from SCORE research prove the point: Small retailers account for 98.6% The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Wiser

MAY 26, 2020

But the best retailers know that to truly build a connection with customers, there has to be an organizational commitment to providing the best customer experience possible. That means your supply chain, in-store experience, digital channels, marketing, and more have to be aligned with what your target consumers really want.

Promotions 78

Promotions Consumer Customer Experience Marketing Spend 78

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40