Retail Gazette

APRIL 10, 2025

The service marks a major expansion of the delivery giant’s grocery offering, which now accounts for 16% of the companys gross transaction value (GTV), following strong double-digit growth. With more grocers and retailers entering on-demand, we are adeptly placed to support them in reaching more customers in less time.

Grocer 116

Grocer Fulfillment Supermarket Checkout 116

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

Supermarket 278

Supermarket Customer Retention Consumer Wholesale 278

Retail TouchPoints

NOVEMBER 10, 2022

While that may seem odd to say, given the extent that ecommerce now pervades most consumers’ everyday shopping, the current hot take from some industry analysts is that ecom growth has slowed and brick-and-mortar retail is on the rise. Whilst a provocative headline, that’s not exactly what we’re seeing on the ground.

Consumer 306

Consumer Advertising Shrinkage Marketing 306

Inside Retail

MARCH 27, 2024

The Australian Competition and Consumer Commission (ACCC) is urging more consumers to participate in its survey on household spending as the consumer watchdog investigates the pricing practices of supermarkets. The ACCC has already received more than 13,000 responses for the survey ahead of its closing on April 2.

Supermarket 258

Supermarket Consumer Accounting 258

Retail TouchPoints

JANUARY 30, 2023

The new supermarket concept Addie’s , a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., Consumers purchase groceries through the Addie’s app or website and then choose a pickup window. fueled by $10.1 million in seed funding it recently received from Rose Park Advisors. of all U.S.

Grocer 312

Grocer Planning Supermarket Inventory Management 312

Inside Retail

FEBRUARY 4, 2025

So-called card-not-present fraud , where an offender processes an unauthorised transaction without having the card in their physical possession, accounts for 92 per cent of all card fraud in Australia. For example, the 2022 Optus data breach exposed information from customers who had previously held accounts with the telco back in 2018.

Payment Services 162

Payment Services Telecommunications Accounting Checkout 162

Retail TouchPoints

DECEMBER 14, 2023

More than 150,000 owners of select GE Appliances can now view seasonal recipes on their oven’s and range’s LCD screen and then seamlessly shop for the ingredients from supermarket giant Kroger. Touchscreens on the appliances will showcase a rotating selection of recipes from Kroger and strategic CPG brands including King Arthur Baking.

Shopping 263

Shopping Supermarket Accounting Consumer 263

Retail TouchPoints

SEPTEMBER 12, 2024

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. trillion — a soft 3% growth rate over the same period in 2023.

Merchant Services 306

Merchant Services Returns Consumer Planning 306

Retail TouchPoints

AUGUST 16, 2021

Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. Giant Eagle Seeks to Make In-Store Checkout Seamless.

Payment Services 264

Payment Services Checkout Supermarket Accounting 264

Inside Retail

SEPTEMBER 27, 2023

A Woolworths spokesperson added that Maganja’s study didn’t take into account its product images, which in “many cases” do display product information. The difference, Maganja noted, is that this piece of information is covered by Consumer Law, rather than Food Standards, which has been updated to require its inclusion online.

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Supermarket Accounting Consumer Shopping 130

Retail Gazette

MARCH 2, 2025

However, it has faced significant challenges due to the rise of online shopping, competition from supermarkets, and changing consumer habits. In contrast, its booming travel retail arm now accounts for 85% of the groups profits and continues to perform strongly.

Supermarket 118

Supermarket Accounting Location Consumer 118

Retail TouchPoints

AUGUST 6, 2024

“This improved homepage personalization allows us to display the most relevant recommendations for each user, which increases the likelihood they place an order in that moment and the future,” wrote Kiran Chandran, VP, Consumer Product at Grubhub in a blog post. In June 2024 , Albertsons added 1,800 supermarkets to the Grubhub Marketplace.

Merchant Services 278

Merchant Services Checkout Returns Supermarket 278

Inside Retail

MARCH 16, 2025

Note that although Makro is billed as a wholesaler, its customer base includes an enthusiastic consumer segment that prefers the Makro bulk-buy experience and uses it as an alternative go-to for products it cannot get at a regular supermarket. Wholesale sales under Makros four different banners grew by 4.7 per cent, to 71.7

Wholesale 130

Wholesale Net Profit Supermarket Accounting 130

Inside Retail

APRIL 15, 2024

Knockoffs, fakes, replicas and imitations have long held a place in retail but dupes and their growing acceptability on TikTok have taken consumer behaviour to new heights. Sydney-based entrepreneur, Julia Sakr, founded the luxury dog-bed brand, Barney, one of the brands that was “duped” recently by multinational supermarket Aldi.

Supermarket 277

Supermarket Consumer Advertising Accounting 277

Inside Retail

MARCH 26, 2024

The supermarket environment works so well for MCoBeauty, it has provided a loyal – and growing – customer base. MCoBeauty is the number one beauty brand at Woolworths and Big W, and I believe that we will be top sellers at [American supermarket chain] Kroger, too. Shelley Sullivan: We are following the same strategy in the US.

Marketing 246

Marketing Supermarket Accounting Planning 246

Inside Retail

APRIL 28, 2021

The Gilbert Review has made it clear that we did not do enough in this community to live up to the best practice engagement to which we hold ourselves accountable. Jana Bowden, an expert in consumer psychology and consumer engagement at Macquarie University Business School, told Inside Retail that Woolworths “dodged a bullet”.

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Planning Supermarket Consumer Shopping 234

Retail Gazette

DECEMBER 10, 2024

UK supermarket sales are set to exceed 13bn for the first time over the four weeks of December, driven by a surge in premium product lines as shoppers gear up for Christmas, new data from Kantar reveals. The two grocers now account for 44% of the UK supermarket market. Take-home sales increased by 2.5% Lidl posted a 6.6%

Supermarket 104

Supermarket Grocer Accounting Promotions 104

Inside Retail

JULY 28, 2024

On the one hand, operating costs are elevated; on the other, consumer preferences are frequently changing amid cost of living pressures. In response, retailers are proactively developing new strategies to optimise operations and adapt their offerings, pricing and customer service to keep pace with consumer expectations.

Consumer 147

Consumer Marketing Spend Supermarket Accounting 147

Retail Gazette

APRIL 23, 2024

Ocado has maintained its title as the fastest growing supermarket for the second month as total online share reached 12% for the first time since July 2022. Ocado accounted for 1.9% of supermarket sales – the highest level outside of Christmas since June 2021. of take-home grocery sales – an increase on the 1.7%

Supermarket 105

Supermarket Grocer Accounting Promotions 105

Inside Retail

JANUARY 23, 2022

But, in the wake of the Covid-19 pandemic, the business opened its doors to direct-to-consumer (D2C) sales to buoy the market through periods of empty supermarket shelves. IR: How many direct-to-consumer customers have you had throughout the pandemic? Now it’s unlikely to turn its D2C offering off. PT: Thousands.

Wholesale 130

Wholesale Consumer Supermarket Accounting 130

Inside Retail

JANUARY 29, 2025

At the Pang Dong Lai supermarket chain, based in Chinas north-central Henan Province, both customers and employees are treated like royalty. The NSB stated that the countrys retail sales of consumer goods rose by 3.7 Walmart says the consumer is spending at Walmart. Low enough to be plausible and high enough to be respectable.

Telecommunications 130

Telecommunications Consumer Supermarket Accounting 130

Inside Retail

APRIL 18, 2024

Enforcement has been a bit patchy to say the least, and because consumers love them for their convenience and ease of use some retailers still dole them out. In reality, they are often left behind when shoppers go to the supermarket, forcing them to buy more and in a lot of cases having them just accumulate in the kitchen cupboard.)

Consumer 130

Consumer Supermarket Management Accounting 130

Inside Retail

MAY 30, 2021

While e-commerce adoption skyrocketed all around the world at the peak of the pandemic, perhaps more interesting was the rate at which older consumers embraced online retail. Globally, Asia dominates the e-commerce universe, accounting for over 50 per cent of all retail sales.

Consumer 147

Consumer Merchant Services Shopping Supermarket 147

Retail TouchPoints

FEBRUARY 8, 2023

The result is that, over time, the shelves of modern supermarkets have become a telling, yet mismatched portrait of history — a story of what’s worked forever and what…well, hasn’t. So how can a supermarket exercise better control over the appearance of its shelves to achieve the greatest overall visual impact?

Supermarket 246

Supermarket Grocer Consumer Accounting 246

Retail TouchPoints

AUGUST 11, 2023

Mexican grocer Chedraui , Raley’s Supermarkets and Primark Stores have topped the National Retail Federation’s 2023 Hot 25 Retailers list, which ranks the fastest-growing retail companies in the U.S. Raley’s Supermarkets, No. consumers can be relied upon to continue spending despite an economic downturn — their pets.

Grocer 246

Grocer Wholesale Supermarket Consumer 246

Retail Gazette

JULY 17, 2023

Supermarket bosses will be facing energy secretary Grant Shapps after he warned he would hold retailers accountable if they continue to charge “sky high” petrol prices for customers. A number of supermarkets, such as Sainsbury’s , have already said they would welcome the scheme.

Supermarket 98

Supermarket Wholesale Grocer Accounting 98

Inside Retail

MAY 23, 2021

Since the outbreak of the Covid-19 pandemic and the resulting lockdowns and restrictions, consumer habits are no longer the same as they were before. . Asia Pacific accounted for a significant piece of the pie with a 62.6 I expect to see these new consumer habits continue to shape retail in the coming years. per cent share.

Consumer 246

Consumer Accounting Shopping Fulfillment 246

Retail TouchPoints

JANUARY 6, 2023

For retailers and brands, the introduction of the metaverse means yet another sales and communication channel with the consumers. Traditionally retailers and brands relied on brick-and-mortar stores as the primary channel where consumers could receive unconventional storytelling and experiences.

Consumer 317

Consumer Marketing Supermarket Accounting 317

Retail TouchPoints

MAY 19, 2023

Before the pandemic, tourism spending was 10% of global GDP and accounted for one quarter of new jobs. This doesn’t mean that your products don’t have to be attractive and of high quality — of course they do — but tourists don’t want to buy things from a supermarket, they want something new and different. Sticking to credit cards.

Payment Services 278

Payment Services Supermarket Accounting Shopping 278

Inside Retail

NOVEMBER 1, 2023

He added that Tetra Pak is confident that in incentivising consumers to return their cartons, the scheme will see a boost in local supplies of post-consumer recycled materials, a valuable commodity that can be put to good use for new packaging, products, and building materials.

Returns 246

Returns Supermarket Accounting Consumer 246

Retail TouchPoints

OCTOBER 4, 2021

As the United Kingdom hastened to exit from the European Union, restricting access to the European single market that accounted for 50% of imported goods, supply chain disruption was inevitable for UK businesses dependent on EU suppliers. Brexit functioned as the initial trigger for many European HGV drivers to return to their home towns.

Shipping 278

Shipping Supermarket Consumer Accounting 278

Retail TouchPoints

JUNE 15, 2023

According to Nikkia Reveillac, Netflix ’s Director of Consumer Insights, it’s something that any company can do with the right approach and focus. Reveillac has led consumer insights at some of the biggest companies in the world, first for 14 years at Colgate-Palmolive. Was people obsession here at the idea generation phase?

Consumer 309

Consumer Marketing Supermarket Accounting 309

Retail Gazette

JUNE 24, 2024

Iceland has released Frozen Out, its first-ever supermarket manifesto designed to give customers a voice as the General Election nears. Throughout the supermarket research, customers feeling left behind by politics and politicians came through most strongly.

Consumer 119

Consumer Supermarket Accounting ATS 119

Retail TouchPoints

JULY 24, 2023

Some people check their email accounts hourly while others always have thousands of unread emails in their inbox. consumers have at least one email account, with the average addresses per person totaling 2.5. To determine which method will work best for each consumer, retailers must pay close attention to customer data.

Marketing 246

Marketing Retail Marketing Advertising Promotions 246

Inside Retail

MAY 1, 2024

The skinificatin of hair Mylius noted that skincare brands saw exponential growth throughout the pandemic as consumers swapped out colour cosmetics, an effect he refers to as “skinification”. “We’ve I wouldn’t say I’m some trailblazer,” Mylius said. “I I think it’s just the next frontier.”

Beauty and Health 263

Beauty and Health Point of Sale Consumer Marketing 263

Retail Wire

JULY 6, 2021

Supermarket operators are taking this approach as food manufacturers continue to struggle meeting increased demand from consumers and commercial accounts with COVID-19-related restrictions being lifted across the U.S.

Grocer 130

Grocer Supermarket Accounting Consumer 130

Inside Retail

JUNE 20, 2021

At Coles’ Strategy Day on Thursday, the company said this will account for about 60 per cent of capital expenditure (capex), while 20 per cent will go towards 50 store renewals and 20 new stores. Globally, we are undergoing great consumer transformation. We no longer, as a general rule, expect supermarkets to be physical-only entities.

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Fulfillment Supermarket Customer Experience Shopping 246