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Exclusive Q&A: EY Defines 5 Post-Pandemic Consumer Segments

Retail TouchPoints

In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. Orschell discussed the differences and overlaps among these consumer segments as well as other recent research. for trusted brands and 23% for ethical products.

Consumer 279
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2023: Ring in Retail Profits by Stopping Automated Threats

Retail TouchPoints

As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. As a result of inflation, fierce competition, excess inventory and changes in consumer behavior, retail profit margins shrunk.

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Retailers share how rising energy prices are changing consumer spending

Inside Retail

According to the Reserve Bank of Australia Deputy Governor Michele Bullock, the retail price of electricity and gas has increased by 10 to 15 per cent since the middle of the year. So, what are the implications of rising costs – in particular, rising energy costs – for retailers and consumers?

Consumer 130
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The Dropship Dilemma: Why and How Retailers Need to Evolve Dropship Strategies

Retail TouchPoints

Product ownership flips: In a traditional dropship model, legal custody of product ownership transfer happens between the retailer (or operator) and the consumer. In the marketplace model it flips, with the product transfer happening between the seller and the consumer.

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Best Practices for Selling on Amazon You May Be Missing

Retail TouchPoints

But there are rules and there are specific ways to get products seen by consumers. For many retailers, success selling on Amazon simply lies in following a set of best practices. Manufacturer’s Suggested Retail Pricing (MSRP) and Minimum Advertised Pricing (MAP) aren’t enforced by Amazon. Here’s what’s happening.

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Proudly made in China: How Chinese consumers are reclaiming domestic brands

Inside Retail

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Still, many Chinese citizens were unable to afford – or unwilling to pay full retail prices – for foreign-branded items.

Consumer 130
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The Step-Up in Ecommerce Sneaker Fraud

Retail TouchPoints

With top companies releasing limited “drops” of desired products, limited-edition sneakers can sell for hundreds or thousands of dollars over their original retail price. The market is driven by “sneakerheads” and resellers, often using bots to buy up large quantities of in-demand sneakers, leading to shortages for regular consumers.

Jewelry 286