Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. Last year the top priority was engaging customers in real time.

Consumer 289

Consumer Marketing Checkout Customer Experience 289

Inside Retail

APRIL 7, 2025

According to Bain & Companys How India Shops Online 2025 report, Indias e-retail market is on track to more than double from $60 billion in 2023 to $160 billion by 2028, making it the fastest-growing major e-commerce market in the world. This means brands need to rethink how they define their audience.

Marketing 130

Marketing Fashion Consumer Fulfillment 130

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. Because of efforts to address this mismatch of product and real-world sizing, Coresight Research estimates that the value of the extended-size market for women will grow to $32.3 billion in the U.S.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Retail TouchPoints

JULY 24, 2023

Some people check their email accounts hourly while others always have thousands of unread emails in their inbox. With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. According to The Small Business Blog , emails are an effective marketing channel because most U.S.

Marketing 246

Marketing Retail Marketing Advertising Promotions 246

Inside Retail

MARCH 12, 2025

Savills explores the key drivers of growth, market challenges and future opportunities shaping Vietnams retail industry this year. Economic and demographic drivers The General Statistics Office of Vietnam estimated retail sales of goods and consumer services grew by 9.3 per cent year-on-year in Q4 last year.

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Payment Services Location Finance Consumer 130

Retail TouchPoints

APRIL 11, 2025

For 2025 and beyond, the emphasis on change in strategy to ensure a healthy consumer base for UK retailers is, unsurprisingly, requiring retail leaders to invest more in digital retail than ever before. Retail sales, adjusted for the inclusion of Black Friday, fell by 0.3%

Payment Services 235

Payment Services Point of Sale Clienteling Customer Experience 235

Inside Retail

DECEMBER 3, 2024

Last month, Amazon moved into the budget e-commerce space through the launch of a discount website, Haul, which offers consumer products priced under US$20. According to Statista, the US e-commerce market is estimated to generate US$1.2 By 2029, US consumers’ appetite for online shopping is forecast to bring in $1.8

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Shipping Marketing Accounting Consumer 130

Retail TouchPoints

DECEMBER 29, 2021

Retail marketers and small businesses are up against great odds when it comes to being seen in online marketplaces,” said Daniel Knijnik, Co-founder and CEO at Quartile in a statement. Brands including Unilever, Burt’s Bees and Thrasio are among the more than 5,000 brands using the platforms across major ecommerce marketplaces.

Advertising 275

Advertising Accounting Marketing Retail Marketing 275

Inside Retail

APRIL 11, 2025

Alf the Label: Absorb costs where we can Since Alf the Label, a parenting lifestyle brand, launched in the US at New York Fashion Week in 2023, the region has become a crucial market, now accounting for over 70 per centof the brands total revenue and customer base.

Marketing 165

Marketing Department Stores Accessories Shipping 165

Retail Focus

APRIL 2, 2025

Regarding marketing and selling products to consumers, product imagery is unquestionably one of the most important selling points. When considering the prevalence and dominance of e-commerce and digital shopping channels, traditional brick-and-mortar retail stores may question where this leaves them.

Returns 162

Returns Location Promotions Consumer 162

Inside Retail

APRIL 22, 2021

Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Direct-to-consumer selling. Around the world, direct-to-consumer (D2C) brands are becoming mainstream — and they’re causing a major shift in where, when and how shopping is done. Fulfilment of the future.

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Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

FEBRUARY 5, 2024

And it makes sense, as retail media networks are fundamentally built to enhance the consumer experience, provide deeper insights and consequently drive improved sales. When looking ahead, retail marketing will center around the omnichannel shopping experience — an omnichannel experience that DCO is tailor-made to support.

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Accounting Marketing Finance Consumer 264

Inside Retail

MARCH 20, 2024

In an era marked by economic flux and shifting consumer preferences, the global retail landscape stands at a pivotal juncture, ripe with both challenges and opportunities. China is the world’s largest retail market, accounting for almost 50 per cent of global retail transactions. It was valued at $3.8

Retail Marketing 130

Retail Marketing Marketing Social Commerce Consumer 130

Retail TouchPoints

SEPTEMBER 24, 2024

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. Online Retail Forecast, 2024 to 2029. retail sales will increase from $1.2 that will increase ecommerce’s share of total retail sales from 23.4%

Consumer 284

Consumer Apparel Accounting Marketing 284

Inside Retail

JUNE 3, 2024

It’s no secret that consumers are still spending big on their pets even in a cost of living crisis – and the launch of luxury pet accessories brand Mon Petit Amour Manolo, which sells collars starting at $550, is proof of this. Room for growth The global pet accessories market is currently valued at US$11.01 billion in 2023.

Accessories 279

Accessories ATS Specialty Store Accounting 279

Retail TouchPoints

NOVEMBER 21, 2023

1 For retailers eager to know the best channel to reach and engage shoppers throughout the season, the answer is TV streaming — where brands can take advantage of the biggest TV consumption time of the year. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership. billion online!

Shopping 278

Shopping Consumer Specialty Retailers Department Stores 278

Retail TouchPoints

JULY 30, 2021

accounted for $5 billion of Alibaba’s total $74.1 products, combined with the sheer size of the Chinese market, make the potential hard to ignore : “It’s an opportunity for Western brands to find a faster-growing market than the one they’re currently operating in. The China market is very different than the U.S.

Merchant Services 279

Merchant Services Accounting Social Commerce Payment Services 279

Retail TouchPoints

DECEMBER 31, 2021

Finally, the once-static world of retail marketing is transforming. One by one, retailers are finding that their marketing models — co-op driven, lacking in transparency, and largely traditional in form — are secondary options when compared to the self-serve, data-driven models of digital marketplaces.

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Marketing Marketing Spend Brand Management Consumer 321

Retail TouchPoints

JULY 30, 2024

Even with research tools and ad tactics galore, new products still fail to resonate with consumers at an alarming rate. In large part, it’s a consequence of consistent consumer shopping routines. As we know, a change in consumer behavior is a lot to ask. This means demanding greater accountability from their partners.

Advertising 263

Advertising Consumer Shopping Accounting 263

Inside Retail

FEBRUARY 13, 2023

Following nine consecutive interest rate increases in Australia – with more likely to come – retailers are having to navigate a challenging economic environment, as consumers are looking to cut back their spending across a range of categories. per cent drop in consumer spending.

Finance 246

Finance Fashion Marketing Accounting 246

Inside Retail

JANUARY 19, 2023

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. Rather than talking about what we do when we’re out there, it’s about how it makes us feel.”

Consumer 130

Consumer Shopping Outdoor Returns 130

Retail TouchPoints

OCTOBER 28, 2022

In today’s competitive and connected retail market, one mistake or delay can result in losing ground to a competitor. One of the most powerful tools you should implement to ensure your long-term success is a retail Enterprise Resource Planning (ERP) system. What is a Retail ERP System?

Supply Chain Management 278

Supply Chain Management Inventory Management Management Accounting 278

Inside Retail

OCTOBER 13, 2021

For brands selling through third-party retailers in categories like FMCG or consumer electronics, retail media allows you to tap into rich purchasing signals, boost visibility and improve conversion rates. We can deliver a brand or retailer’s message across an entire ecosystem, right down to the actual point of sale.

Marketing 277

Marketing Advertising Point of Sale Returns 277

Retail TouchPoints

OCTOBER 14, 2021

Retailers and consumers alike are bracing for a holiday season much like the last — masks look set to remain a top stocking-stuffer; “supply chain” has a become a daily topic in mainstream media; and parents are gearing up for tears with the top toys of the year already predicted to go out of stock.

Marketing 299

Marketing Promotions Consumer Customer Experience 299

Retail TouchPoints

SEPTEMBER 15, 2021

Every year, retail brands miss out on potential revenue to the tune of $18 billion (according to Forrester research) thanks to abandoned carts. That doesn’t mean rude people ditching their physical shopping carts in the parking lot, but millions of consumers being lost in the online purchase funnel for a variety of reasons.

Marketing 263

Marketing Consumer Accounting Promotions 263

Inside Retail

NOVEMBER 13, 2023

The retailer also expanded its vision centres and pharmacies with private screening rooms, and placed digital touchpoints throughout the store to provide information of products and services. And it added new “dollar shops” for consumers to pick through seasonal, more affordably priced items.

Consumer 246

Consumer Shopping Accounting Location 246

Inside Retail

SEPTEMBER 6, 2023

While Rolex is an internationally recognised brand, Bucherer isn’t as well known outside of Europe and the US, and operates in a highly homogenised luxury and jewellery retail market. “I This robust performance persisted even during pandemic-induced market slumps, dwarfing the S&P 500 index’s annual growth of eight per cent.

Marketing 264

Marketing ATS Consumer Accounting 264

Retail TouchPoints

JANUARY 21, 2021

In recent months the global COVID-19 pandemic has had a huge impact in retail. In the UK, as reported in The Guardian , the number of visitors to UK retail destinations has dropped by 39%, while in the U.S. the decline of the total retail market this year is expected to be double that experienced in the 2009 financial crisis.

Advertising 299

Advertising Accounting Marketing Finance 299

Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. Retailers] have to get their transaction engines to the cloud to achieve those visions.”

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

Inside Retail

MAY 8, 2022

Locally, the retail industry sustained substantial growth throughout the first pandemic affected year (2020-2021). For the year to June 2021, consumer retail spending grew by 9.1 But most significantly, I think it shows how quickly our new retail habits have become second nature, with 9.4 Yes, you read that right.

Advertising 264

Advertising Beauty and Health Marketing Consumer 264

Retail TouchPoints

OCTOBER 23, 2020

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. An Emerging Retail Trend. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7.

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Shopping Returns Location Consumer 276

Retail TouchPoints

JULY 6, 2021

Retailers including Walmart and REI are already blurring the line between retailer, marketer and content creator, and more retailers are sure to follow. For instance, Betabrand ’s combined podcast studio and retail space has drawn in customers who see the live recording sessions while passing by.

Social Commerce 277

Social Commerce Shopping Consumer Accounting 277

Retail TouchPoints

AUGUST 18, 2021

As we continue to see the short- and long-term effects of the pandemic, many retailers have resorted to shuttering their businesses, unable to survive in such a volatile environment. For those still fighting for their share of the retail market, customer engagement hubs (CEHs) are a life raft keeping businesses from sinking.

Customer Experience 290

Customer Experience Accounting Consumer Marketing 290

Inside Retail

MARCH 20, 2023

Following its launch in Australia in 2016, Danish retail group Bestseller has firmly entrenched its presence in the retail market, with the company making strides in its sustainability and circularity initiatives. It] is regarded as one of the consistently top performing brands amongst our wholesale accounts,” Dahl-Thorup said.

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Wholesale Fashion Shipping Department Stores 236

Retail TouchPoints

DECEMBER 1, 2023

Our Editor’s Perspectives columns offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. But as Cyber Monday has slowly expanded to encompass an entire Cyber Week, it is now possible to let consumers have their football and shop too.

Shopping 289

Shopping Advertising Consumer Accounting 289

Retail TouchPoints

JANUARY 25, 2022

This is a direct and relatively simple means to take consumers to experiential landing pages where retailers and brands can share information about products, including new launches, recipes, instructions, promotions and more. This gives consumers an additional element of control in their online buying experience.

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Management Marketing Customer Experience Inventory Management 264