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Forrester Forecast: Online’s Share of U.S. Sales to Top 29% by 2029

Retail TouchPoints

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. BOPIS sales got a huge boost from the COVID era and have remained popular for many consumers even as the pandemic has faded. Online Retail Forecast, 2024 to 2029.

Consumer 279
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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Vision AI is becoming more central to creating that retail experience consumers desire.

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Challenges Faced by Emerging Brands in the Retail Industry

Retail TouchPoints

This accessibility has historically allowed emerging brands to scale their businesses, gain widespread distribution and seamlessly find their way into consumers’ hands. Retailers can more easily demonstrate to buyers that these brands can drive net new consumers to their categories.

Marketing 263
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Challenges Faced by Emerging Brands in the Retail Industry

Retail TouchPoints

This accessibility has historically allowed emerging brands to scale their businesses, gain widespread distribution and seamlessly find their way into consumers’ hands. Retailers can more easily demonstrate to buyers that these brands can drive net new consumers to their categories.

Marketing 246
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In-Store Retail Media: Focus on the Shopper, Not the CPM

Retail TouchPoints

The rapid growth of retail media is now shining a slightly different lens on the store, as retailers seek to expand their menu of performance-based advertising opportunities by providing access to the location that still accounts for 90% of all packaged goods sales. Is it right for retail media advertisers?

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In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

Consumers returned $428 billion in merchandise last year, nearly 11% of all U.S. rose to the challenge, instituting a broad spectrum of solutions such as instant credit for online returns, contactless return drop-off points, extended return periods and in some cases just letting consumers keep the products.

Returns 325
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November sales dip vs. October, up from last year

Mass Relators

Consumers continued to spend on household priorities and holiday gifts for loved ones this November despite continued inflation and rising interest rates,” NRF President and CEO Matthew Shay said on Thursday. Building materials and garden supply stores were down 2.5% Sporting goods stores were down 0.6%