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Sustainability and Profitability: How Embedding Sustainability can Boost Business Performance

Retail TouchPoints

This requires targeted upskilling in critical areas like carbon accounting and management, sustainable procurement and stakeholder management. Establishing clear communication protocols, cross-departmental KPIs and accountability measures is essential. This approach connects sustainability, supply chain, quality, R&D and finance.

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Harvey Norman loses Asic case over misleading finance claims

Inside Retail

The Federal Court has ruled that Harvey Norman, along with Latitude Finance Australia, made false and misleading financial claims in a national advertising campaign. The post Harvey Norman loses Asic case over misleading finance claims appeared first on Inside Retail Australia.

Finance 306
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Retailers can Capitalize on Growing Market by Addressing Smart Home Consumer Priorities and Concerns

Retail TouchPoints

These devices, like smart doorbells, thermostats, lighting and more, present an exciting opportunity for retailers, but understanding consumers motivations and proactively addressing potential concerns will be vital to make the most of this dynamic market.

Consumer 147
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The Real Price of a Data Breach in Retail

Retail TouchPoints

For retailers and consumer businesses, a surge in data breaches presents difficult challenges. As a result, the retail and consumer industries have become an attractive target for cybercriminals, with research revealing that in 2023, retail and wholesale accounted for 11% of cybersecurity incidents. million last year.

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Embedded Finance: Making Payments Possible in New Frontiers

Retail TouchPoints

In fact, embedded finance will be a $777 billion opportunity by 2029. In doing so, businesses as diverse as consumer goods suppliers, transport operators, healthcare providers and entertainment companies can layer payment services into their processes, attract new customers with seamless payment journeys and generate additional revenues.

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How AI Assistants are Already Reshaping Shopping

Retail TouchPoints

Amid all the ongoing furor around new artificial intelligence applications, when it comes to actual utility for both brands and consumers, the cream that has risen to the top appears to be AI-powered agents. This shift could eliminate the gap between research and purchase entirely, creating a more intuitive consumer journey.

Shopping 289
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Beating expectations: Is Hermes immune to the global downturn?

Inside Retail

The odd one out Last week, LVMH reported a 3 per cent fall in sales for the third quarter, which the company attributed to China’s weak consumer confidence. Gucci, which accounts for half of the group’s annual sales and two-thirds of its profit, was down 25 per cent in the quarter. Fashion and leather goods fell 5 per cent to €9.15