Retail TouchPoints

DECEMBER 16, 2024

Industries such as fashion, for example, face significant customer stakeholder pressure as well as complex, decentralized supply chains with the heavy burden of Scope 3 emissions (approximately 96% of the sector’s total). Establishing clear communication protocols, cross-departmental KPIs and accountability measures is essential.

Supply Chain Management 277

Supply Chain Management Finance Accounting Management 277

Inside Retail

OCTOBER 29, 2024

The fashion industry is no longer just under-appreciated, it is in an undeclared war. What is it about fashion brands that make them the target of more greenwashing claims than just about any other industry? Do fashion labels make themselves easy targets by setting unrealistic goals and making outlandish claims?

Fashion 130

Fashion Fast Fashion Apparel Consumer 130

Retail TouchPoints

DECEMBER 6, 2024

A revamped product assortment that leans into trend-forward products and styles mimicking parents’ personal styles, including mini me versions of fashionable items. The company also is unveiling new artwork, fonts, colors, prints and fabrics based on consumer insights and trends.

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Retail TouchPoints

FEBRUARY 6, 2025

But the merchant was suffering from a bit of an image problem that made it seem fusty and old-fashioned, a situation that led to a companywide turnaround plan initiated in 2020. In the words of Paula Mitchell, Digital General Manager, We wanted consumers to think of Freedom not as your mums brand but as your best friends brand.

Kiosk 253

Kiosk Fulfillment Customer Experience Planning 253

Retail Gazette

JANUARY 9, 2025

Despite McKinsey stating the wider fashion industrys outlook for 2025 appears to be a continuation of the sluggishness seen in 2024: revenue growth is expected to stabilize in the low single digits, M&S defied these odds with a 1.9% The M&S app accounted for 34% of total sales, up from 31% last year.

Fashion 104

Fashion Apparel Consumer Shopping 104

Retail Focus

OCTOBER 30, 2024

Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach. In a world where consumers value authenticity, it’s important for brands to reflect the cultural heritage of a location to avoid appearing detached or overly globalised.

Location 247

Location Store Layout Consumer Shopping 247

A1 Retail

NOVEMBER 7, 2024

Millennials and Gen Z shoppers are expected to be the highest returning demographics when it comes to sending back fashion purchases bought on Black Friday this year, according to the latest research by True Fit , the AI-driven platform that decodes size and fit for shoppers and fashion retailers. Image courtesy of Pexels.

Returns 105

Returns Fashion Accounting Consumer 105

Retail TouchPoints

JANUARY 15, 2025

I wanted to actually create products that supported hair the way it grew out of its head not to straighten it or anything, Ross said during a conversation with Business of Fashion s Sheena Butler-Young at a keynote presentation during this years NRF. As we all know in retail, the consumer is fast to change their mind, she admitted.

Marketing 279

Marketing Consumer Advertising Accounting 279

Inside Retail

JUNE 1, 2025

With its theme of Ya (Elegance), EP Yayings Autumn/Winter 2025 collection opened this seasons Shanghai Fashion Week, together with an alluring performance by a traditional Kunqu Opera singer and a guitar soloist. This was Chinas fashion industry, dressed in its cultural inheritance, stepping onto the world stage.

Fashion 130

Fashion Marketing Jewelry Boutique 130

Retail Focus

NOVEMBER 27, 2024

Offering a real-world example of this approach in action in the retail industry, Allen points to British fashion brand RIXO. They add that while eco-conscious choices resonate with today’s consumers, there is more to it than recycled content alone.

Promotions 289

Promotions Fashion Consumer Marketing 289

Retail TouchPoints

OCTOBER 17, 2024

Qualified influencers will be able to create custom shoppable storefronts featuring Foot Locker products, and then link to that storefront from their social media accounts as well as tag specific products they mention.

Marketing 288

Marketing Accounting Location Fashion 288

Retail TouchPoints

MARCH 27, 2025

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general twitchiness (as one strategist put it), consumers have gotten a bit hard to nail down lately. Here’s what some of the leading minds in retail say consumers need now. One thing is clear its not AI.

Consumer 147

Consumer Sporting Goods Advertising Fast Fashion 147

Retail TouchPoints

FEBRUARY 25, 2025

Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents. Price has been a top driver for many consumers for decades.

Accessories 179

Accessories Promotions Returns Consumer 179

Inside Retail

APRIL 7, 2025

The evolving consumer More than 270 million Indians shopped online in 2023, pushing India past the United States to become the second-largest e-retail market by number of online shoppers. Delivery in under 30 minutes has rapidly grown, accounting for over two-thirds of e-grocery orders and 10 per cent of overall e-retail spend last year.

Marketing 130

Marketing Fashion Consumer Fulfillment 130

Retail TouchPoints

APRIL 1, 2025

I think we could also say that half the brands in retail today can’t clearly say what they stand for, what their brand values are and what that means to the consumer, added moderator Ndidi Oteh, Senior Managing Director and Head of the creative group Accenture Song Americas at Accenture. It’s how consumers connect with you.

Consumer 162

Consumer Fashion Shopping Fulfillment 162

Retail Focus

JUNE 10, 2025

Retailers face mounting pressure from consumers, regulators, and stakeholders to demonstrate ethical sourcing, sustainable practices, and operational accountability. This lack of transparency not only risks inefficiencies and delays but also undermines consumer trust.

Payment Services 130

Payment Services Customer Retention Inventory Management Accounting 130

Retail Dive

JUNE 24, 2025

The fashion industry experiences more returns than any other, with over two-thirds of consumers returning clothing or footwear in the past year. The fashion industry experiences more returns than any other, with over two-thirds of consumers returning clothing or footwear in the past year. In 2024, U.S.

Returns 97

Returns Consumer Payment Services Merchant Services 97

Inside Retail

JULY 17, 2025

According to industry analysts, this is due to its perceived timelessness, higher resale value and growing interest from younger, affluent consumers who view jewellery as both self-expression and long-term investment. The company’s jewellery division now accounts for more than 70 per cent of total sales.

Fashion 130

Fashion Finance Consumer Accounting 130

Inside Retail

JANUARY 13, 2025

These are just a few of the design elements flourishing in the colourfully fashionable world of Farm Rio. In an era dominated by minimalist and monochromatic fashion labels and trends like quiet luxury, retailers like this Brazilian-born brand are a breath of fresh air. But what is behind the US consumers love for this Brazilian brand?

Fashion 130

Fashion Apparel Accessories Planning 130

Inside Retail

FEBRUARY 20, 2025

The rise of the singles economy appears to be a long-term phenomenon, Damien Yeo, consumer and retail analyst at BMI told Inside Retail. Data analytics firm Euromonitor International stated that, in 2023, single-person families accounted for one-fifth of all households worldwide.

Social Commerce 130

Social Commerce Consumer Marketing Accounting 130

Inside Retail

DECEMBER 3, 2024

Last month, Amazon moved into the budget e-commerce space through the launch of a discount website, Haul, which offers consumer products priced under US$20. Amazon Haul features fashion, home, electronics and lifestyle products, all of which are under Amazon’s A-to-Z Guarantee. trillion in revenue this year.

Shipping 130

Shipping Marketing Accounting Consumer 130

Inside Retail

JUNE 19, 2025

The global fashion industry has taken centre stage in the push to decarbonise as climate concerns intensify. But despite bold net-zero targets, a new report from the Business & Human Rights Resource Centre reveals a stark omission in fashion’s climate commitments when it comes to the workers who make the clothes.

Fashion 162

Fashion Accounting Planning Finance 162

Inside Retail

FEBRUARY 20, 2025

Less of the DIY screen printing and more of the fashion elements and what I think women were looking for and what was lacking in the brand, Matilda said. When [Matilda], Til, came into the brand, she was disinterested in Instagram her account was private, Don said. I thought it was just a photo editing app, Matilda said.

Fashion 147

Fashion Marketing Apparel Accounting 147

Retail TouchPoints

FEBRUARY 26, 2025

Simply put, Adaptive Retail is any commerce experience that brings consumers what they want, wherever and whenever they want it. The next generation of consumer is scrolling on social platforms, they’re binge-watching on streaming platforms, theyre spending their time playing games Minecraft, Roblox, Fortnite, Spatial.

Advertising 173

Advertising Accounting Marketing Consumer 173

Inside Retail

FEBRUARY 18, 2025

Australia and New Zealands leading pureplay online fashion, lifestyle and sporting destination has had a year of evolution; with seemingly smooth transitions overhauling the businesss order warehouse management system (OWMS), building a new B2B platform business and tackling the intricate returns issue. What impact has this transition made?

Returns 214

Returns Fulfillment Customer Experience Fashion 214

Retail TouchPoints

JUNE 23, 2025

Journeys , one of the largest footwear retailers in the country with over 1,000 stores in North America, has been one of the most important large wholesale accounts for footwear brands for decade. Modern consumers, especially Gen Z, no longer define themselves by rigid categories like “skater” or “preppy,” he said.

Apparel 162

Apparel Marketing Outdoor Wholesale 162

Retail TouchPoints

JULY 11, 2025

In today’s competitive retail ecommerce landscape, where consumer expectations are shaped by experiences from major retailers and marketplaces, brands must go beyond attractive design to deliver experiences that truly convert and retain customers. Success lies in designing digital journeys that do more than look good.

Merchant Services 147

Merchant Services Payment Services Checkout Inventory Management 147

Retail Focus

MAY 28, 2025

The eighth-generation space image store has targeted the new generation of parents with the core concept of “growing together” and conveying the brand’s trend-setting strength through fashionable and avant-garde design language.

Fashion 147

Fashion Accounting Promotions Shopping 147

Inside Retail

FEBRUARY 2, 2025

A notable gap is apparent, though, between values and actions, as many still shop frequently on fast-fashion platforms like Shein. Social commerce will dominate By 2029, social commerce driven by platforms like TikTok and Instagram will account for a substantial share of Gen Zs purchases. Affordability also remains a critical factor.

Social Commerce 130

Social Commerce Payment Services Beauty and Health Checkout 130

Inside Retail

NOVEMBER 24, 2024

He is an accomplished designer who studied arts in France 15 years ago before taking a job with a public relations consultancy in China’s capital, Beijing, where he worked on the account of Procter & Gamble, an FMCG company with a raft of hair and skincare products. So, in that case, Documents…is not a big consumer brand in China.

Supply Chain Management 130

Supply Chain Management Consumer Marketing Boutique 130

Inside Retail

JULY 22, 2025

Big C, the retailing arm of vertically-integrated consumer goods company Berli Jucker, is one of the Big 3 of Thai retail, along with Lotus’s and Central Retail. Unfortunately, many of Big C ‘Mini’s 1,600+ stores still look and function like old-fashioned convenience stores. Big C Mini needs its own drawcard.

Supermarket 130

Supermarket Beauty and Health Net Profit Accounting 130

Inside Retail

NOVEMBER 19, 2024

Untapped opportunity While online retail has experienced robust growth, the offline market in Vietnam still accounts for more than 80 per cent of the overall market share. Their local teams have a deep and nuanced understanding of each consumer market, allowing them to unpack intricate cultural and behavioural dynamics.

Apparel 130

Apparel Fashion Marketing Accounting 130

Inside Retail

NOVEMBER 27, 2024

” Paid search ads can drive anywhere from 15 per cent to 30 per cent or more of a retailer’s online sales, and account for as much as half of the marketing budget, Lautier said.

Marketing 130

Marketing Fast Fashion Advertising Marketing Spend 130

Retail Focus

APRIL 30, 2025

The Asia-Pacific region is experiencing dynamic shifts in consumer demand which align with our ICP, driven by internet penetration, digitalisation (e.g. Asia Pacific has a retail market accounting for 37% of global sales ($4tn), expected to hit 40% by 2028. payments), changing lifestyles, and technology. from 2025 to 2034.

Fulfillment 147

Fulfillment Shipping Retail Marketing Marketing 147

Inside Retail

MARCH 19, 2025

For Kering, after struggling to retain sales last year, the group was widely expected to appoint a leader who would reinvigorate Guccis momentum, especially as the brand accounted for nearly half of the groups revenue and two-thirds of operating profit. One misstep can shift a companys growth trajectory entirely.

Fashion 130

Fashion Accounting Consumer Marketing 130

Retail TouchPoints

JULY 9, 2025

However, while social ecommerce is predicted to be a $1 trillion sector by 2028 , a striking contradiction exists: platforms are racing ahead with integrated shopping features, but consumer trust isn’t keeping pace. These statistics suggest businesses are all-in with social ecommerce, yet consumers are hesitant.

Merchant Services 147

Merchant Services Payment Services Shopping Checkout 147

Inside Retail

MAY 20, 2025

Founded by leading Australian fashion designer Camilla Franks in 2004, the eponymous apparel and accessories brand has been taking the world by storm with its aesthetic approach to bohemian-inspired designs. The veteran fashion founder mused: People often remark how difficult it can be to stand out in New York.

Planning 130

Planning Boutique Apparel Wholesale 130