Small Biz Trends

JUNE 10, 2025

Tech Integration : Salons increasingly use technology for scheduling, customer management, and marketing efforts, enhancing customer experience and operational efficiency. Men’s Grooming : The rising popularity of men’s grooming services opens up new opportunities for niche salons focusing on male clientele.

Payment Services 60

Payment Services Beauty and Health Clienteling Location 60

Retail TouchPoints

APRIL 1, 2024

Research shows that nearly 30% of businesses lacking appropriate multilingual support have lost customers. On the other hand, businesses providing multilingual support see tangible benefits, like bolstered loyalty that improves overall customer retention.

Customer Experience 320

Customer Experience Clienteling Customer Retention Accounting 320

365 Retail

DECEMBER 20, 2023

What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses? The company’s interest is reasonable.

Customer Retention 52

Customer Retention Merchant Services Clienteling Telecommunications 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted. The same applies to B2B marketing when you rely on ABM (Account-Based Marketing) to target corporate accounts, decision-makers, etc.

Retail Trends 109

Retail Trends Consumer Payment Services Fulfillment 109

Storis

FEBRUARY 23, 2020

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Storis

MAY 17, 2024

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Customer Experience 52

CJ Retail Solutions

DECEMBER 4, 2024

Moreover, regular maintenance fosters a culture of accountability within the organization. Retailers that invest in their storefronts not only enhance their immediate visibility but also create lasting impressions that resonate with customers long after they leave the store.

Inventory Management 52

Inventory Management Customer Experience Clienteling Customer Retention 52