Ahead of the Holidays, Here’s What Ecommerce can Learn from Self-Checkout Shortcomings
Retail TouchPoints
AUGUST 24, 2022
As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.
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