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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. That is why resilience is so crucial.

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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. Payments technology is central to the shopping experience. During the holiday rush the security and ease of the payments experience can be as crucial as product price or availability.

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The Digital Checkout: How Tech is Revolutionising Online Transactions

Retail Focus

Over the past decade, the payments environment has experienced significant upheaval, driven by swift technical improvements. Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies.

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The Login Effect: The Role of Customer Authentication Psychology in Retail Success 

Retail TouchPoints

consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 As a retailer, your login process affects customer behavior and loyalty. The amount of mental processing power needed to use your site affects how easily users find content and complete tasks.

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Merchants focus on functionality, reliability and speed of payment providers

Retail Focus

Research from inclusive payments platform, Ecommpay, has found that merchants place more value on the practical elements of a payment provision than on a personal recommendation or even cost. Over half (57%) of merchant respondents selected functionality as one of their top three criteria when choosing a payment provider.

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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URBN to Deploy Common Payments Infrastructure Across Brands

Retail TouchPoints

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider.