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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

We’re seeing vision AI support across all parts of the retail business, including back of house, in-store advertising and media, store checkout and curbside pickup. Additionally, this reduces cloud costs and improves ad traction and purchases, while also taking privacy factors into account.

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Supre, YD, Midas rank top for overall online store experience

Inside Retail

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

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Supre, YD, Mecca rank top for overall online store experience

Inside Retail

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. Digital wallets address both issues by storing card data for shoppers and by shielding it from retailers at checkout. Customers who can pay easily without security fears are more likely to complete checkout.

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What are the Top Commerce Trends for 2022 and Beyond?

Retail TouchPoints

The desire to optimize the customer journey will extend to the checkout process. We’re seeing more traction among companies that help brands offer quick, single-click checkouts to drive conversions and reduce cart abandonment. Combined with personalization, improved checkout experiences can also enhance brand loyalty.

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Is unified commerce the new holy grail?

Inside Retail

Similarly, Zara allows its customers to return online store purchases free of charge within 30 days of shipping date, to any store or Australia Post drop point. Unified commerce enables the customer to purchase an item in-store and have it shipped home. No more lines at checkouts. Endless aisle.

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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec. Usage was up by 40% compared to holiday 2020, while credit card usage dropped 5%. 18 and Dec. 18-31 window. “In