Retail TouchPoints

JUNE 30, 2022

One day after announcing the departure of CEO Mark Tritton , Bed Bath & Beyond has named Laura Crossen as its new SVP of Finance and Chief Accounting Officer, and Susie Kim as SVP of Treasury and Investor Relations. Both appointments are effective immediately.

Finance 317

Finance Promotions Accounting Management 317

Retail Focus

NOVEMBER 27, 2024

Demand rising for sustainable solutions First up, Richard Allen is sales director at Karndean Designflooring, a brand of luxury vinyl flooring that replicates the look and feel of natural materials, with some clients in the retail sector. The retailer recently opted for Karndean LooseLay flooring in its head office and Carnaby Street store.

Promotions 290

Promotions Fashion Consumer Marketing 290

Retail TouchPoints

OCTOBER 3, 2024

When opening an account on the Baby Registry, consumers can confirm where gifts should be shipped, track the baby’s expected arrival date, customize a welcome message for loved ones and start selecting products to add to their lists. The registry’s return is Kohl’s latest move spotlighting how it is serving families at key life stages.

ATS 278

ATS Shipping Checkout Accounting 278

Retail TouchPoints

DECEMBER 12, 2024

But amidst the traditional marketing blitzes and seasonal promotions, a new force is opening doors to partnerships that wouldnt have been imaginable even a few years ago and quietly reshaping the retail landscape in the process: commerce media. Laura Cosgrove is a seasoned executive with extensive experience in ecommerce technology.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Retail TouchPoints

FEBRUARY 24, 2025

However, the team was struggling to design, iterate and improve the website at a much faster speed. We also wanted our overall architecture and web systems to load and process at a much faster rate, but at the same time, our development team was slowly becoming obsessed with Next.js a moment he still recalls.

Consumer 273

Consumer Checkout Advertising Marketing 273

Retail TouchPoints

MARCH 26, 2025

Taking into account CVS store footprint, SKU roster, regular pricing and promotional pricing, the company can create up to 900 million different combinations of assortment and price across its stores. Which is why localization at the scale that CVS aspires to requires technology in addition to the savvy of local merchants.

Beauty and Health 225

Beauty and Health Sporting Goods Location Merchandise Store 225

Retail TouchPoints

FEBRUARY 25, 2025

Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents. Retailers can use this information to create unique promotions in real time.

Accessories 179

Accessories Promotions Returns Consumer 179

Inside Retail

NOVEMBER 21, 2024

I don’t think it matters that you’re small, it’s what you’re doing,” Tonia Bastyan, design and marketing manager at BlockTexx, told Inside Retail. In an Australian-first partnership, BlockTexx and Elk have teamed up to bring an innovative solution to bring end-of-life garments into the circular fashion economy. “I

Fashion 211

Fashion Accounting Promotions Marketing 211

Inside Retail

JUNE 3, 2024

It’s no secret that consumers are still spending big on their pets even in a cost of living crisis – and the launch of luxury pet accessories brand Mon Petit Amour Manolo, which sells collars starting at $550, is proof of this. billion in 2023.

Accessories 279

Accessories ATS Specialty Store Accounting 279

Retail TouchPoints

DECEMBER 17, 2024

And the company has launched a new program aimed at getting more merchants integrated into its shopping platform for free so they can be there when customers search, much like Google has done. AI shopping assistants are ushering in a new era of commerce, Goldberg said on LinkedIn. BTW, Gmail also will help you track your packages.)

Shopping 289

Shopping Merchant Services Consumer Advertising 289

Retail TouchPoints

MARCH 20, 2025

However, numerous accounts of AIs deceptive behavior raise justifiable concerns within the AI community. AI systems can learn to deceive to improve at a task or game. Transparency and accountability must come first. Without transparency, holding AI accountable can be difficult, leading to misuse, bias or even harm.

Accounting 147

Accounting Finance Promotions Management 147

Inside Retail

NOVEMBER 25, 2024

Let’s look closer at how these companies, currently trading at 30 per cent plus growth rates, are reshaping the retail landscape: 1. Amazon’s $6 billion in annual sales in Australia accounts for nearly 10 per cent of all online retail spending in non-food categories, placing it among the top five non-food retailers in the country.

Fast Fashion 246

Fast Fashion Fashion Consumer Marketing 246

Inside Retail

MARCH 9, 2025

Lululemon Athletica CEO Calvin McDonald said mens products now account for 25 per cent of sales, and awareness of the brand among male consumers in the US is still growing. A strategy aimed at female consumers? With an ambitious goal of reaching US$12.5 Think of the brand when it began, it was a womens yoga brand.

Marketing 227

Marketing Consumer Apparel Accounting 227

Retail Focus

MARCH 28, 2025

Founded in 1976, DECATHLON has continued its evolution under the leadership of Barbara Martin Coppola since 2022, with a strategy aimed at becoming a multi-specialist sports brand that acts concretely for people, society and the planet. I’m incredibly proud of the progress we’ve made.

Customer Experience 148

Customer Experience Accounting Promotions ATS 148

Inside Retail

OCTOBER 17, 2024

According to the Australian Securities and Investments Commission (Asic), many consumers may have been unaware of the financial arrangements they entered when buying products at Harvey Norman stores. The court found the advertisements’ statement of the payment method was presented as a complete statement when it was far from complete.

Finance 306

Finance Payment Services Advertising Accounting 306

Retail TouchPoints

DECEMBER 26, 2023

As in previous years, ecommerce grew at a faster pace than brick-and-mortar retail, but the latter still accounts for the majority of all sales. Spending at restaurants saw a significant jump, increasing 7.8% In September 2023 , Mastercard had forecast a 3.7% increase for this period. Online sales grew 6.3% , outpacing the 2.2%

Jewelry 299

Jewelry Payment Services Apparel Promotions 299

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Payment Services 359

Payment Services Promotions Consumer Inventory Management 359

Retail TouchPoints

JULY 3, 2024

Artificial intelligence (AI) is only accelerating its adoption among global corporate enterprises, so CEOs and business leaders are positioned at the confluence of innovation and ethics as it relates to implementing AI projects in their businesses. Accountability in Automation: Who takes responsibility?

Accounting 276

Accounting Promotions Management ATS 276

Retail TouchPoints

JUNE 21, 2024

Members that link their accounts can earn double Starbucks Star points during their stays at participating Marriott hotels and can earn 100 Marriott Bonvoy points when they make three qualifying transactions during designated weeks throughout the year (the first Marriott Bonvoy week runs July 8-14).

Accounting 278

Accounting Promotions Marketing ATS 278

Retail TouchPoints

JANUARY 3, 2023

Becoming proficient at navigating these obstacles is key to protecting retail profits. As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. Inflation and the Incredible Shrinking Margin.

Merchant Services 306

Merchant Services Payment Services Accounting Checkout 306

Retail TouchPoints

FEBRUARY 26, 2025

We live in an attention economy, said Justin Breton, Head of Brand Marketing Innovation at Walmart in an interview with Retail TouchPoints. Its an anomaly thats hard to account for given the level of interactivity and engagement built into these environments. Walmart is not about to miss that boat.

Advertising 173

Advertising Accounting Marketing Consumer 173

Retail TouchPoints

JULY 8, 2021

By creating data-driven, contextually relevant moments at the points of pickup and delivery, retailers can create emotional connections with consumers that will lead to long-term loyalty and sustain them through future downturns and disruption. James Riess is SVP, Strategy and Insights at Merkle Promotion & Loyalty Solutions.

ATS 264

ATS Grocer Shipping Fulfillment 264

Retail Focus

APRIL 2, 2025

The modern customer journey rarely begins at the shop entrance anymore – it invariably starts online, often several days or even weeks before a physical visit happens. This approach allows access to professional cameras and lenses at lower prices, making in-house photography feasible on a healthy budget.

Returns 148

Returns Location Promotions Consumer 148

Retail TouchPoints

JULY 23, 2024

Access Pass works at all Lids-related brands, including The Buckeye Corner by Lids , Locker Room by Lids and Lids HD. NBA players and brothers Jalen Williams (Oklahoma City Thunder) and Cody Williams (Utah Jazz) will star in a new campaign to promote the enhanced Access Pass program.

Accounting 264

Accounting Promotions Management ATS 264

Retail TouchPoints

MARCH 26, 2025

Use Case #1: Enhanced Data Understanding At the heart of AI-powered knowledge graphs lies their ability to integrate and analyze data from various sources. The chatbot could analyze the customers account details, previous interactions and technical data to diagnose the problem and suggest a resolution in real time.

Customer Experience 147

Customer Experience Accounting Promotions Planning 147

Retail TouchPoints

DECEMBER 6, 2023

Through a special promotion, a limited number of Prime Student members will be able to get $25 flights to and from home during the holiday season. A total of 3,000 $25 flight tickets will be available during this promotion, with 1,000 tickets dropping at 12 a.m. Prime and Marketing Tech at Amazon in a statement. “It’s

Promotions 264

Promotions Accounting Marketing ATS 264

Retail TouchPoints

DECEMBER 16, 2022

“The representation of our future digital selves will be as important and, if you’re measuring by sheer volume of interactions, maybe more important than how we represent ourselves physically,” said Oana Ruxandra, CDO and EVP of Business Development at WMG in a statement.

Fashion 289

Fashion Accounting Consumer Promotions 289

Retail TouchPoints

JUNE 15, 2022

At the moment a “ couple hundred U.S.-based The move follows a similar trajectory at Google , which has been continuously adding more features to make itself central to the online shopping experience, including the recent debut of a new checkout flow. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

OCTOBER 7, 2022

24, David Baxter will be promoted to President of the Americas, succeeding Stephanie Pugliese, who is stepping down and leaving the company; and Mehri Shadman has been appointed Chief Legal Officer and Corporate Secretary as current Chief Legal Officer John Stanton retires after 16 years with the company.

Wholesale 277

Wholesale Promotions Apparel Accounting 277

Inside Retail

FEBRUARY 18, 2025

The competitive edge By cultivating deep operational excellence capabilities at every level from the executive suite to the front line businesses can unlock transformative value. By addressing these topics at the store level, businesses can improve financial performance while positively impacting customer experience.

Shrinkage 130

Shrinkage Accounting Customer Experience Promotions 130

Retail TouchPoints

NOVEMBER 7, 2023

The general Deals page features promotions and markdowns in a range of top holiday categories — including apparel, electronics, toys and beauty — from a wide variety of merchants, ranging from big-box stores and multi-brand retailers to DTC brands and local stores.

Markdowns 259

Markdowns Promotions Apparel Shopping 259

Retail Gazette

JANUARY 3, 2025

Related Story End Clothing snapped up by private equity giant Apollo 10/10/2024 x 7:50 AM Accounts filed on Companies House show consultancy costs incurred to fix the problems and costs related to removing old stock. It added thatsofter consumer demand required the business to increase its promotional activity to shift stock.

Finance 116

Finance Accounting Promotions Consumer 116

Retail TouchPoints

JUNE 11, 2024

All fans are welcome to take part in the gaming experience where they can serve Ikea’s famous Swedish meatballs to players, stop at the various showrooms or use famous Ikea products to organize spaces in exchange for exclusive Ikea user-generated items, audio and other content. At Ikea, there is no set route to career progression.

Accounting 278

Accounting Promotions Planning Management 278

Retail TouchPoints

FEBRUARY 18, 2022

Albertsons delivery is available directly through the DoorDash app, and Albertsons loyalty pricing and promotions will be honored on orders made through DoorDash. Shoppers can choose to link their Albertsons loyalty accounts to earn points on their purchases. “By By partnering with DoorDash, Albertsons Cos.

Accounting 317

Accounting Promotions Location Marketing 317

Retail TouchPoints

SEPTEMBER 25, 2024

As Retail TouchPoints has reported , discounting is expected to drive both the timing and amount of holiday spend this year, as inflation-weary consumers time their purchasing to promotional periods. billion of the season’s total online spend, up 7% YoY and accounting for 16.9% Cyber Week is expected to drive $40.6 1 to Sept.

Sporting Goods 280

Sporting Goods Consumer Promotions Accounting 280

Retail TouchPoints

AUGUST 9, 2022

This is just the beginning; we are on a journey driven by passion, transparency and accountability at every turn, to leave the world a better place than we found it.”. These goals represent our commitment to helping our people and the planet thrive while growing our business.

Accounting 321

Accounting Promotions Customer Experience Planning 321

Inside Retail

OCTOBER 30, 2024

Surge in popularity While the growth of Pop Mart can be traced back several years, the company’s trajectory took a significant turn with the meteoric rise in popularity of its Labubu character after global superstar and Blackpink member, Lisa Manobal, shared images of her Labubu ‘Macarons’ series on her Instagram account.

Marketing 130

Marketing Accounting Promotions Consumer 130