Retail TouchPoints

JANUARY 11, 2023

alone by 2024, accounting for 20% of total digital ad spend, according to Insider Intelligence. At Microsoft, we’re empowering retailer success by creating an economic engine for retailers while enabling them to own their data and customer relationships.”. Retail media spend is projected to reach more than $61 billion in the U.S.

Advertising 311

Advertising Planning ATS Marketing 311

Retail TouchPoints

FEBRUARY 26, 2025

Because a problem in one area of your business can cause security or fraud issues in another, it can be helpful to take an end-to-end look at your security and fraud prevention practices to identify gaps and make improvements. Ask for documentation of suppliers data security practices and incident response plans. Vendor communication.

Payment Services 232

Payment Services Returns Accounting Shipping 232

Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. In fact, beverage innovations now account for 85% of beverage sales, the company shared. in fiscal 2024, with an ultimate long-term goal of 20,000 U.S.

Planning 273

Planning Returns Marketing Accounting 273

Retail TouchPoints

JULY 20, 2023

The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., We are always looking for new ways to delight our customers and improve the shopping experience,” said Leandro Balbinot, CTO at Whole Foods Market in a statement.

Payment Services 246

Payment Services Planning ATS Supermarket 246

Retail TouchPoints

SEPTEMBER 6, 2023

billion to design carbon-neutral buildings and facilities and boost production of renewable energy at its sites. These plans are part of the brand’s near-term climate target of reducing greenhouse gas (GHG) emissions 37% by 2032 compared to a 2019 base figure. They also figure into its goal of achieving net-zero GHG emissions by 2050.

Planning 261

Planning Accounting Store Operations ATS 261

Inside Retail

SEPTEMBER 13, 2023

The GYG app and website accounted for 17 per cent of Australian network sales in June 2023. The chain was listed by GapMaps as one of the fastest-growing QSR brands by store numbers this year Another 30 outlets, including drive-throughs, are in the plans for the Australian market. At the time he referenced his dream of an IPO.

Planning 278

Planning Accounting Returns Marketing 278

Retail TouchPoints

OCTOBER 17, 2024

Through the Foot Locker Storefronts platform, Foot Locker can find best-fit creators, manage their engagements and reward influencers at scale with a commission on sales. Foot Locker plans to host other community-focused events at its Chicago stores throughout the season; In-Store Activations: On Nov. ”

Marketing 283

Marketing Accounting Location Fashion 283

Retail TouchPoints

MARCH 8, 2024

“We are happy that we beat guidance, but more importantly we see some clear opportunities to drive even stronger performance,” O’Sullivan said on the call after outlining one such area: “We continue to see strong selling at our opening price points. The remaining two-thirds of the new locations planned for 2024 will open in the fall.

Planning 281

Planning Location Accounting ATS 281

Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement. I’m thrilled to have Mark join our team and lead this important work.”

Advertising 273

Advertising Merchant Services Payment Services Planning 273

Retail TouchPoints

DECEMBER 18, 2024

As ecommerce continues to grow, various states are introducing or planning to introduce Retail Delivery Fees (RDFs). trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 At the simplest level, the fee amount varies between the two states. trillion by 2029.

Accounting 274

Accounting Point of Sale Consumer Planning 274

Retail TouchPoints

JANUARY 23, 2025

Geekplus robots are now in use at all three of Happy Returns’ Hubs. has nearly doubled over the last six years, now accounting for roughly 17% of all merchandise sold, according to Timothy Fehr, COO of Happy Returns, citing research conducted in partnership with the National Retail Federation. military spending last year.

Returns 267

Returns Merchant Services Payment Services Drop-Shipping 267

Retail TouchPoints

APRIL 7, 2023

This includes new types of insurance plans and preventive tools like AI and threat monitoring. For example, implementing two-factor authentication login methods can increase customers’ account security. Additionally, hackers are more likely to assume retail businesses have excess cash at their disposal.

Planning 261

Planning Payment Services Accounting Consumer 261

Retail TouchPoints

FEBRUARY 4, 2025

Customers are our top priority at JCPenney, and we aim to create purchasing opportunities that meet their needs, said Wendy Santana, VP of Business Development at JCPenney in a statement. B2B ecommerce is expected to grow at a five -year compound annual growth rate of 10.7% and account for 24% of total U.S.

Apparel 185

Apparel Accounting Planning ATS 185

Retail TouchPoints

MARCH 7, 2024

Executive Chairman Marcus Lemonis said the acquisition is aimed at strengthening Beyond’s position in the off-price market. plans to relaunch Overstock.com as a standalone site later this month. Newly appointed Beyond, Inc. Beyond paid $4.5 Now Beyond, Inc.

Planning 261

Planning Home Furnishings Jewelry Fulfillment 261

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 242

Checkout Payment Services ATS Accounting 242

Retail TouchPoints

JUNE 16, 2022

JOKR also is operating at a loss in Latin America, but they are totaling less than $10 million a month, according to Bloomberg. The delivery company is still investing in the region, which accounts for 90% of its business, with plans including further expansion through potential mergers and acquisitions.

Planning 299

Planning Fulfillment Accounting Marketing 299

Retail TouchPoints

DECEMBER 6, 2024

The goal, according to Allison Peterson, Chief Retail & Digital Officer at Carters, is to connect with the next generation of families while doubling down on the issues (like sustainability) that the business has prioritized for years. Peterson: Our reimagined retail experience is fully captured at Carters first-ever flagship in Atlanta.

Visual Merchandising 284

Visual Merchandising Apparel Marketing Fashion 284

Retail TouchPoints

MAY 16, 2024

At the same time, Ebay has introduced a new integration with digital IDs from Certilogo that will make it easier for sellers to list their items on the resale platform. Throughout the day, starting at 9 a.m. Slated for May 21, the holiday will be celebrated across the Ebay platform as the company unveils its latest Recommerce Report.

Planning 261

Planning Consumer Fashion Shopping 261

Retail TouchPoints

JANUARY 30, 2023

At 22,000 square feet , this first Addie’s store stocks a wide selection of national brands and local favorites that will be regularly updated based on customer searches and requests. Consumers purchase groceries through the Addie’s app or website and then choose a pickup window. of all U.S. ”

Grocer 307

Grocer Planning Supermarket Inventory Management 307

Inside Retail

FEBRUARY 11, 2024

During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ. Its 10th store will open at Sunshine Plaza on March 10, and its 11th store at Pacific Fair on May 4. It also took home the award for outstanding growth.

Planning 264

Planning Drop-Shipping Customer Experience Wholesale 264

Retail TouchPoints

JANUARY 13, 2025

According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% Al Williams is GM and VP, B2C, at BigCommerce.

Returns 292

Returns Social Commerce Checkout Shopping 292

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. The post Planning to sell online in the US?

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

FEBRUARY 17, 2025

By eliminating the need to constantly look at a screen or handle paper lists, workers can move seamlessly between tasks, leading to shorter order processing times. accuracy picking, and can pick 99 ecommerce orders at once utilizing its voice-directed optimization solution.

Fulfillment 209

Fulfillment Inventory Turnover Apparel Shipping 209

Retail TouchPoints

NOVEMBER 5, 2024

While the platform’s initial launch focuses on home appliances, the retailer is planning to eventually expand it to include other aspects of home maintenance. Customers who purchased a major appliance connected to their MyLowe’sRewards account within the past five years will automatically see the appliance displayed in their member profile.

Accounting 157

Accounting Planning Shopping Store Operations 157

Retail TouchPoints

JANUARY 15, 2025

I wanted to actually create products that supported hair the way it grew out of its head not to straighten it or anything, Ross said during a conversation with Business of Fashion s Sheena Butler-Young at a keynote presentation during this years NRF. The textured-hair masses that exist in the world just didnt have a lot of products.

Marketing 274

Marketing Consumer Advertising Accounting 274

Retail Focus

NOVEMBER 27, 2024

Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. There is no escaping the subject of sustainability, with retailers under increasing pressure to implement changes to make them into a more planet friendly operation.

Promotions 289

Promotions Fashion Consumer Marketing 289

Retail TouchPoints

NOVEMBER 13, 2024

Without proper comms for security in place, it puts both your workers and business at risk. Clearer accountability: When something occurs, security can use documented recorded channels and logs to trace steps taken during the incident. Retailers can use this accountability to improve response tactics and planning.

Loss Prevention 144

Loss Prevention Store Operations Accounting Customer Experience 144

Retail TouchPoints

MAY 12, 2023

Smith brings extensive experience in retail finance posts, including serving as CFO at Walmart from 2010 to 2014 and at Target from 2015 to 2020. Most recently, she was Chief Administrative Officer and CFO at Bright Health Group. Morris’ most recent role was as SVP of Enterprise Business Services at Walmart.

Finance 339

Finance Accounting Planning ATS 339

Retail TouchPoints

JANUARY 24, 2023

EWS’ owners debated a plan to allow shoppers to use Zelle directly for online purchases last year, but decided not to move forward, WSJ previously reported. The new, as-yet-unnamed digital wallet will be launched with Visa and Mastercard debit and credit cards, with plans to add other card networks in the future.

Merchant Services 300

Merchant Services Payment Services Accounting Checkout 300

Retail TouchPoints

JULY 27, 2022

Dollar General is planning to build three 1 million-square-foot distribution centers in an approximately $480 million combined investment to support the growing DG Private Fleet presence. At full capacity, the facilities, to be located in North Little Rock, Ark.; Aurora, Colo.; and Salem, Ore., will create up to 1,100 jobs.

Checkout 307

Checkout Kiosk Planning Accounting 307

Retail TouchPoints

JANUARY 12, 2023

Mattress Firm has withdrawn its plans for an IPO this year, according to documents filed with the SEC. After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO.

Marketing 307

Marketing Accounting Planning Returns 307

Inside Retail

FEBRUARY 18, 2025

The competitive edge By cultivating deep operational excellence capabilities at every level from the executive suite to the front line businesses can unlock transformative value. By addressing these topics at the store level, businesses can improve financial performance while positively impacting customer experience.

Shrinkage 130

Shrinkage Accounting Customer Experience Promotions 130

Retail TouchPoints

OCTOBER 18, 2024

The retailer will help members build their accounts by awarding 400 points for downloading the app, 400 points for creating an account and 200 points for completing their profile. pOpshelf will hold a customer appreciation event at all stores at 10 a.m. local time on Oct. local time on Oct. and Mexico.

Accounting 251

Accounting Planning Shopping ATS 251

Inside Retail

FEBRUARY 13, 2025

While customer service remains an essential outcome, it is a byproduct of well-planned and flawlessly executed operational strategies. Prioritising execution over planning Execution is everything, Adam Wiser, founder of Storetaskr, told Inside Retail. At its core, Storetaskr is a performance tool, Wiser concluded.

Accounting 130

Accounting Planning Management Customer Experience 130

Retail TouchPoints

JUNE 12, 2023

Chico’s FAS has appointed David Oliver, SVP – Finance, Controller and Chief Accounting Officer, to the role of EVP – CFO and Chief Accounting Officer, effective June 24, 2023. Current EVP – CFO Patrick Guido has resigned to accept a position at another company where he can be located closer to his family.

Finance 260

Finance Accounting Location Planning 260

Retail TouchPoints

JANUARY 3, 2023

Becoming proficient at navigating these obstacles is key to protecting retail profits. As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. Inflation and the Incredible Shrinking Margin.

Merchant Services 301

Merchant Services Payment Services Accounting Checkout 301

Retail TouchPoints

JUNE 8, 2023

Sprouts currently operates more than 380 stores in 23 states and is looking to expand, with plans for new store growth of 10% annually beginning in 2024. Alongside that footprint reduction, Sprouts also plans to continue to invest in energy-efficient technologies to reduce its electricity usage in stores and distribution centers.

Accounting 273

Accounting Planning Marketing ATS 273