Retail TouchPoints

MAY 14, 2025

From a risk and compliance perspective, defense, finance, tech, and healthcare are generally thought of as the riskiest industries but the retail sector is more vulnerable than it might appear. Mitigating those risks is important but food safety might be the most important of all.

Payment Services

Retail Focus

MARCH 20, 2025

Over the past decade, the payments environment has experienced significant upheaval, driven by swift technical improvements. Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies.

Payment Services

Retail TouchPoints

FEBRUARY 26, 2025

Because a problem in one area of your business can cause security or fraud issues in another, it can be helpful to take an end-to-end look at your security and fraud prevention practices to identify gaps and make improvements. Audit the data you share with suppliers to ensure youre not putting sensitive customer data at risk.

Payment Services

Retail Focus

FEBRUARY 26, 2025

Research from inclusive payments platform, Ecommpay, has found that merchants place more value on the practical elements of a payment provision than on a personal recommendation or even cost. Over half (57%) of merchant respondents selected functionality as one of their top three criteria when choosing a payment provider.

Merchant Services

Retail TouchPoints

DECEMBER 5, 2024

And process returns of stuff people don’t want! Your POS system needs to account for that. Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? This is one situation you want to avoid at all costs. Keep the stores tidy.

Payment Services

Retail TouchPoints

OCTOBER 21, 2024

In 2023, fraudulent returns accounted for a staggering 13.7% One common tactic is receipt fraud, where fraudsters will attempt to return stolen items or items purchased at a discounted price, with an altered or fake receipt. Refund fraud is a significant issue for U.S. retailers, costing billions of dollars annually.

Returns

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Payment Services

Inside Retail

JUNE 11, 2025

As the business environment continues to evolve, the need for top notch digital payment solutions has never been greater. Tyro offers a comprehensive range of advanced payment technologies tailored to meet the needs of small businesses. Discover how integrating Tyro’s digital payment solutions can transform your small business.

Payment Services

Retail TouchPoints

JULY 14, 2025

Along with these state laws, the Federal Trade Commission (FTC) Act governs the activities of businesses selling goods and services online. It is important for retailers to be aware of the different laws that apply to these programs in the locations where they operate to avoid class actions and state or federal enforcement actions.

Payment Services

Retail TouchPoints

MAY 30, 2025

Victorias Secret is the latest retailer to be hit by a cyber attack following similar incidents at Marks & Spencer , Dior , Harrods and Adidas , all this month. Stores remained open throughout the outage, although some in-store services also were paused during the incident. We appreciate your patience during this process.

Payment Services

Small Biz Trends

JULY 10, 2025

Key Takeaways Understanding Fraud Types: Recognize the three primary types of online credit card fraud: stolen card fraud, account takeover, and card-not-present fraud to stay vigilant. You might think your information is secure, but cybercriminals are constantly finding new ways to exploit vulnerabilities, putting your finances at risk.

Payment Services

Inside Retail

APRIL 23, 2025

Retail finance teams must evolve from scorekeepers to strategic enablers to remain competitive, armed with intelligent tools and accurate insights to support agile decision-making at speed and scale. Retail businesses generate vast volumes of data across sales, payments, suppliers, inventory, and customer interactions.

Payment Services

Inside Retail

MAY 18, 2025

In-store operations were also affected, with disruptions to contactless payments and shortages of staple items in some locations, resulting in customer dissatisfaction. Hundreds of employees, especially those working remotely, were unable to access internal systems and forced to revert to manual processes.

Payment Services

365 Retail

JUNE 13, 2025

The digital marketplace landscape is rapidly evolving, and one of the most significant innovations transforming how platforms handle payments is the embedded wallet solution. This technology allows marketplaces to maintain complete control over their payment infrastructure while providing users with a seamless, in-app financial experience.

Payment Services

Inside Retail

JULY 10, 2025

Mecca While the devil, as often, lies in the details, the overall winner after taking all factors into account is Mecca. Sephora is a clear margin behind at 71.4. Where Mecca excels is in refund processing, with a four-day turnaround compared to almost three weeks (19.7 Mecca has an overall online CX score of 77.8 out of 100.

Payment Services

Retail TouchPoints

OCTOBER 18, 2024

In fact, 89% of consumers have complaints about keeping track of their passwords and 54% have stopped using an account or online service because they became frustrated when trying to log in. Decentralized identity eliminates the need for users to provide unnecessary amounts of personal information in order to access a service.

Accounting

Retail TouchPoints

APRIL 11, 2025

Thus, as retail continues to move in a digital direction, the question on business leaders minds is are your current customer systems, processes and infrastructure prepared for digital retail in an ever-changing landscape? Retail sales, adjusted for the inclusion of Black Friday, fell by 0.3%

Payment Services

Retail TouchPoints

JULY 9, 2025

In this article, I’ll explore the reasons behind this trust gap — especially when it comes to security and payment confidence — and share some thoughts about what retailers, social platforms and regulators must do to close it. Off-Platform Payment Links: Payment links are URLs that can be added to direct messages, stories or posts.

Merchant Services

Inside Retail

FEBRUARY 16, 2025

For the Overall Online Store Experience, the Online CX Index covered search and discovery, pre-purchase support, and checkout and payment analysing up to 100 data points across the entire pre-purchase experience. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services

Small Biz Trends

JULY 7, 2025

Choosing the Right Account Type: Selecting between personal and business accounts is crucial; business accounts offer advanced features suited for retailers. With millions of potential buyers at your fingertips, it’s an exciting way to turn your passion for selling into a profitable venture. 2.9% + $0.30

Payment Services

Small Biz Trends

JULY 19, 2025

Its user-friendly interface simplifies the setup process, allowing you to get started quickly. The thorough payment processing supports multiple options, making transactions seamless. Furthermore, robust inventory management tools enable real-time tracking, which is essential for efficient operations. for online sales.

Payment Services

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services

Retail TouchPoints

APRIL 7, 2025

3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more and more large retailers are wanting to add it into their payments process. This not only expedites processing for legitimate customers but also more accurately flags fraudulent charges.

Payment Services

Retail TouchPoints

JULY 11, 2025

Experience has Overtaken Product At its core, user experience (UX) is the infrastructure of digital commerce. Consumers today expect personalized, intuitive and responsive interactions at every touch point, from the moment they land on a homepage to the second they complete a transaction. Can users quickly locate in-store availability?

Merchant Services

Inside Retail

MAY 21, 2025

Snaffle, operated by Walker Stores, raised the prices of washing machines, mobile phones and fridges, while also applying unlawful interest charges under its credit contracts, according to Asic. The annual cost rate is based on a formula that takes into account the fees, interest, charges and the timing of repayments.

Payment Services

Inside Retail

FEBRUARY 16, 2025

For the Overall Online Store Experience, the Online CX Index covered search and discovery, pre-purchase support, and checkout and payment analysing up to 100 data points across the entire pre-purchase experience. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

Payment Services

Inside Retail

FEBRUARY 4, 2025

The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. Credit card numbers and payment details are often exposed in major data breaches affecting large and small businesses.

Payment Services

Small Biz Trends

JULY 31, 2025

An electronic point of sale (EPOS) system is a modern solution for retail businesses that streamlines sales transactions and improves operational efficiency. It integrates hardware like touchscreen terminals and barcode scanners with software to process payments securely and manage inventory in real-time.

Payment Services

I Vend

JUNE 17, 2025

iVend Retail bakes both into its architecture so you can keep selling even when the network drops and keep every transaction accountable. Whether it’s a local connectivity issue or an outage at the enterprise level, iVend ensures you keep selling—no matter what. Here’s how. Resilience means little without control.

Payment Services

Inside Retail

MARCH 12, 2025

Economic and demographic drivers The General Statistics Office of Vietnam estimated retail sales of goods and consumer services grew by 9.3 According to Savills, shopping malls continue to dominate Vietnams retail landscape, accounting for 63 per cent of total retail space supply. per cent year-on-year in Q4 last year.

Payment Services

Small Biz Trends

JULY 28, 2025

Next, consider automating your order processing to minimize human error and increase accuracy. These steps are just the beginning, and there are more strategies that can greatly impact your fulfillment process. Developing efficient processes for handling returns, as return rates can exceed 30% in some sectors.

Fulfillment

Retail Gazette

JANUARY 28, 2025

The pre-authorisation payment is taken from the customers card before they can pass through a barrier to enter, The Grocer reported. However, customers may be left waiting several days for the 10 to return to their account if they walk out empty handed. The deposit is then deducted from the cost of the shop on exit.

Payment Services

365 Retail

APRIL 1, 2025

Ahead of showcasing the company’s allin-one payment solution at this year’s Retail Technology Show, Payment Expert Madara Antanavia from Exactly.com explains how e-commerce businesses can improve conversions and reduce acquisition costs while scaling in the UK and beyond.

Merchant Services

Inside Retail

FEBRUARY 6, 2025

For many Aussie small and medium business owners, the ideal scenario paying suppliers as late as possible while receiving immediate payment from customers simply isnt realistic. Here at Tyro ,we understand the unique challenges Aussie businesses face. Now, with the basics covered,lets look at some actionable tips: 1.

Finance

Retail Wire

JUNE 2, 2025

Because fresh start accounting was used, the quarterly results were split into two accounting periods: the “Predecessor” period, which ran from Jan. With $257 million in total operational revenues and $259 million in operating expenses during the Successor period, Spirit experienced an operating loss of about $2 million.

Operating Expenses

Small Biz Trends

JULY 28, 2025

When choosing a POS system for your small business, it’s vital to take into account your specific needs and budget. For instance, Square offers a cost-effective solution with quick setup, whereas PayPal eliminates monthly fees and supports various payment methods. You only pay transaction fees , typically 2.9%

Merchant Services

Small Biz Trends

JULY 5, 2025

Future Trends: Ecommerce is projected to account for 24% of all retail sales globally by 2025, indicating the importance of embracing technology, automation, and mobile optimization for sustained growth. Protecting your customer data with secure payments and data encryption builds trust and fosters customer loyalty.

Payment Services