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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. That is why resilience is so crucial.

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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

Payments technology is central to the shopping experience. During the holiday rush the security and ease of the payments experience can be as crucial as product price or availability. How can retailers update their payments systems to meet rapidly changing consumer behavior during peak demand?

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Merchants focus on functionality, reliability and speed of payment providers

Retail Focus

Research from inclusive payments platform, Ecommpay, has found that merchants place more value on the practical elements of a payment provision than on a personal recommendation or even cost. Over half (57%) of merchant respondents selected functionality as one of their top three criteria when choosing a payment provider.

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How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

In fact, the financial services firm UBS projects that the market will hit $1.5 Yet despite that robust figure, there is a looming challenge for merchants — chargebacks. Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute. trillion by 2025. So what exactly are chargebacks?

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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Geekplus robots are now in use at all three of Happy Returns’ Hubs. that, together, process millions of returns every month. Merchants are realizing this and adapting. Still, its a costly problem for merchants. They resemble Roombas with a skinny highboy table on top. The rate of goods returned in the U.S.

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The Ongoing Battle to Protect Consumer Payment Card Data

Retail TouchPoints

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

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Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

Retail TouchPoints

For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. And with 50% of global spending in the U.S.