Remove Accounting Remove ATS Remove Employee Engagement
article thumbnail

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

Take a deeper look at how retailers are doing more with less in their operations in the full benchmark survey , which also dives into how retailers are tackling the ongoing challenge of theft and managing the costs of offering multiple fulfillment options. After all, it takes time, energy and money to train new hires.

article thumbnail

5 Ways to Achieve Employee and Customer Retention

Retail TouchPoints

Here are five workplace management strategies you can integrate into your operations to boost employee retention and increase customer loyalty. Let’s start at the beginning, shall we? To build a positive culture, management must offer opportunities for employees to engage with their leaders and peers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Experts shared six best practices retailers can apply to cultivate a positive and social workplace as the holiday season picks up: 1.

article thumbnail

Bringing Sustainability and Innovation to the Grocery Store Supply Chain

Retail TouchPoints

This environmentally friendly fuel source has been proven to reduce greenhouse gas emissions by at least 70% versus diesel. You may be surprised at the sustainability efficiencies you can achieve by switching to new tech. Gerard Nixon is VP of Supply Chain at KeHE, responsible for driving results through developing team members.

article thumbnail

How Retailers Can Build ‘Forgivability’ to Survive a Cyberattack

Retail TouchPoints

Although retailers can and should take all possible preventative measures, there is always an inherent risk to customers’ accounts. In contrast, in 2017, attackers stole the personal information of at least 145.5 Employees are one of the most important parts of a company’s security equation.

article thumbnail

How to balance employee perks like flexibility with business imperatives

Inside Retail

Ironically, the same employees hold organisations acutely accountable for ‘living’ corporate values and so we have a dilemma. A muddle of values We have our corporate values, and ideally, employee values are in sync. Flexible working is appealing to most employees and acts as a strong lure. It’s probably both.

article thumbnail

Forget productivity. How resilient is your team?

Inside Retail

Understaffing, lack of flexibility, and low employee engagement are some of the main drivers behind high turnover. A third of employees polled would prefer more flexibility over a higher paycheck. When disruptions happen, you should feel comfortable that you’ve accounted for all the possibilities.