Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. billion in 2023 — accounting for 8.5% As it turns out, this is quite an expensive problem to solve. of total retail sales.

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Shipping Drop-Shipping Returns Comparison Shopping 280

Inside Retail

FEBRUARY 16, 2025

Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries. However, Osthus said that Humii found an inconsistency as the company advertises free shipping on first orders over $30, its checkout requires spending at least $50.

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Retail TouchPoints

JANUARY 14, 2022

Notably, the highest spending levels came at the beginning and end of the season. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec. 18 and Dec. 18-31 window. “In

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Retail TouchPoints

MAY 2, 2022

Consumers have started taking sustainability into account when deciding what to buy and where to buy it. Much of this impact comes from shipping and warehousing, as well as from operating all those computer servers to facilitate all of those sales. Mitigating Returns. The returns are loaded onto trucks in reusable totes.

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Retail TouchPoints

JANUARY 10, 2022

drop in 2020. “It’s It’s a different landscape this year than last year, which was different than the year before,” said Peter McCall, Senior Manager, Retail Consulting and Advanced Analytics at Sensormatic in an interview with RetailTouchPoints. At the end of the day, we view this as a successful season.”.

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Retail TouchPoints

MARCH 10, 2021

Its retail performance exceeded Moody’s analyst expectations, and margins held up well despite heavy competition from rivals like Walmart , Target and Best Buy , according to Charlie O’Shea, VP at Moody’s. The health of these four retailers is a strong indicator of retail’s resilience, and their Q4 success bodes well for the industry.

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Fulfillment Drop-Shipping Apparel Shipping 278

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S.

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Returns Merchant Services Drop-Shipping Consumer 328

Inside Retail

NOVEMBER 28, 2023

Whether using tried and tested pre-built templates from Klaviyo’s extensive library, or building unique flows using a simple drag-and-drop tool to create their own, retailers can create advanced, profitable automated flows that are proven to boost conversion rates. The promotion boosted Arizona’s off-season revenue by 201 per cent. “In

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Winter elements have historically been unkind to packages, which as a side note is why shipping insurance is a good idea during the winter. of total U.S. this year by two full years.

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Drop-Shipping Shipping Consumer Planning 225

Retail TouchPoints

FEBRUARY 5, 2024

So it’s a bit surprising that Amazon would be willing — is even pushing — to get rid of that “brand moment” at the point of delivery. Over the last few years, Amazon’s brand recognition has become very nearly absolute while, at the same time, the importance of third-party sellers to its business has increased. and Canada. and Canada.

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Retail TouchPoints

MARCH 3, 2022

Whether they happen on an established shopping day like Black Friday or on a day that’s unique to a particular business, like a shoe company’s latest merch drop, the deal deadlines and quantity limits of flash sales can move customers to buy quickly, instead of putting items on a wish list or bookmarking them for later.

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Merchant Services Drop-Shipping Payment Services Shipping 246

Inside Retail

MARCH 17, 2022

Similarly, Zara allows its customers to return online store purchases free of charge within 30 days of shipping date, to any store or Australia Post drop point. Unified commerce enables the customer to purchase an item in-store and have it shipped home. No more lines at checkouts. Endless aisle.

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Retail TouchPoints

APRIL 4, 2022

In this area, we expect to see more growth in marketplaces, the use of dark stores to help solve last-mile challenges and expansion of drop shipping capabilities to help get customers the products they want. We’re also closely watching what happens with the metaverse.

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Retail TouchPoints

JULY 10, 2020

The study found that this evolving area was already causing retailers to shift their budgets: Google Shopping (the image-focused product ads that appear at the top of a search) spend was up approximately 7% in 2019, while Google paid search (the text-based links that appear within the search results) spend fell nearly 8%.

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Retail TouchPoints

NOVEMBER 20, 2023

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022. According to a June study by the U.S.

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Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

JULY 26, 2023

Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping. From order placement to shipping notifications, consumers demand regular updates about their orders or returns.

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Retail TouchPoints

DECEMBER 7, 2020

27) dropped considerably in comparison to last year. 29) were closer to recent trends, at -34% and -26% respectively. This means that the drop in Black Friday traffic may benefit other, later dates before New Year’s. Since the beginning of the summer, those numbers have been trending to only 45%, with Saturdays at 19%.

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Retail TouchPoints

DECEMBER 23, 2022

Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability. Minimizing perks like free shipping and employing more efficient acquisition models will also fuel topline growth.

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Drop-Shipping Shipping Management Accounting 261

Retail TouchPoints

JUNE 23, 2022

Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. Digital wallets address both issues by storing card data for shoppers and by shielding it from retailers at checkout. Another easy step: Drop account creation requirements and allow guest checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

NOVEMBER 10, 2022

Reward members with Beauty Insider points for attending and interacting at the retailer’s Sephoria virtual brand founder events. We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members. RTP: Sephora also is very big on creating customer communities.

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Consumer Drop-Shipping Customer Experience Accounting 269

Retail TouchPoints

JULY 26, 2022

A peek at second-quarter data indicates this trend is accelerating, with April and May showing a 7% increase in ASP on top of a 17% increase during the same period in 2021. This scenario sets up a battle across all sectors of the economy for brands looking to tap into consumer wallets as they shop for fewer items at fewer retailers.

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Drop-Shipping Fulfillment Consumer Shipping 306

Retail TouchPoints

DECEMBER 3, 2020

Peter Sheldon, Senior Director of Commerce Strategy for Adobe , believes that the “pendulum swung in favor of digital” at the beginning of COVID-19, and it hasn’t swung back. At no point did the pendulum swing back [from digital],” Sheldon noted. “As Mobile continued strong on Cyber Monday, accounting for 37% of that day’s sales.

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Drop-Shipping Consumer Merchant Services Shipping 205

Retail TouchPoints

AUGUST 23, 2023

Customers can try on and test apparel under these simulated conditions (no sales inventory is available on-site), and then purchases are shipped directly to their homes. Meanwhile, in the Nike app, shoppers can access early product drops and solicit styling advice from experts. The Lacek Group is an Ogilvy Experience company.

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Retail TouchPoints

SEPTEMBER 28, 2020

Step 1: Set up a Google Merchant Center account — this is easy to navigate so shouldn’t take you too long to do. To do this, log into your Merchant Center account and go to Products > Feeds, and then click the blue “+” icon. Step 4: Ordinarily, the next step would involve linking a Google AdWord account. of all clicks.

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Retail TouchPoints

AUGUST 16, 2021

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. As ecommerce matures into adulthood, consumers are taking for granted the ability to return and exchange items at will. Retailers like Zappos paved the way for bracketing to become an acceptable ordering method.

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Returns Drop-Shipping Consumer Management 336

Small Biz Trends

DECEMBER 30, 2021

You can also ship items via printable shipping labels directly to the seller and enjoy fast payments. When your old clothing sells, you’ll be sent a shipping label so you can drop the item off at a postal dropbox. After that, the funds are transferred directly into your bank account or via PayPal.

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Retail TouchPoints

DECEMBER 19, 2022

Last Crumb even drops limited amounts of special-flavored cookies. . This scenario has become common in recent years, with individuals getting creative to be first in line to resell at an inflated price. By entering numerous emails and shipping addresses, the bots can get around traditional fraud detection systems.

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Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

NOVEMBER 4, 2021

“Inflation is driving up shopping prices as we head into the holiday season, a time when many people already feel pressured to go all out on gifts for family and friends,” said Colleen McCreary, consumer financial advocate and Chief People Officer at Credit Karma in an interview with Retail TouchPoints.

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Retail TouchPoints

AUGUST 12, 2024

Birchbox gave more consumers access to luxury beauty products at a fraction of the price, while BarkBox promised dog parents (and their furry counterparts) a new toy and treat combo every month. For example, many consumers associated memberships with access, either through unique benefits, physical locations or even product drops. “A

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Retail TouchPoints

MAY 4, 2021

Powell and CEO Charlie Cole, both of whom started at the company in early 2020, are part of a “new team charged with giving the brand its groove back, and that requires tech investment,” Powell said in an interview with Retail TouchPoints. We needed to account for those things in the changes we’re doing,” said Powell.

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Inside Retail

FEBRUARY 8, 2024

So it’s vital to make that experience count,” explains Alexandria Jurcic, national marketing manager, at Australian corrugated cardboard and packaging specialist Abbe. “It Research shows that paperboard – corrugated, folding cartons, and liquid paperboard – remains the largest material segment, accounting for 31.8

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Retail TouchPoints

OCTOBER 24, 2022

Sneakers are designed for moving quickly, and the same could certainly be said of The Edit LDN , a global marketplace for limited-edition sneakers and streetwear that is growing at 500% year-over-year after just 2.5 We provide them with trends data about what’s selling as well as an account manager and personal shopping team.

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Retail TouchPoints

AUGUST 2, 2023

took the stage at The Lead Summit in Manhattan in July 2023 to talk about how they are adapting their strategies to meet the new realities of DTC retail. At the end of the day, regardless of the category, it ultimately comes down to, does the product solve a true problem and is this something that you would recommend to a friend?”

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Retail TouchPoints

JULY 1, 2022

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. That has not stopped consumers from subscribing though, especially with the rise of new takes on the model (box services, auto shipping and streaming TV, to name just a few).

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Retail TouchPoints

SEPTEMBER 9, 2020

Consumers stuck at home have had the time to thin out their wardrobes and make room in the garage — along with strong financial incentives to turn their possessions into cash. It also provides access to human account managers who can guide prospective sellers. COVID-19 has accelerated an already-surging resale market.

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Jewelry Drop-Shipping Consumer Accounting 254

Inside Retail

MAY 26, 2022

Laure began to look for a way to automate her shipping and help streamline her operations, improve efficiencies, and increase productivity. . “I Developing an efficient shipping process has allowed Laure to focus on expanding her business and growing her product line. I chose ShipStation to save time.

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