Retail TouchPoints

NOVEMBER 16, 2020

CVS Pharmacy has implemented touch-free checkout using PayPal and Venmo QR codes at all 8,200 standalone retail locations, reaching a milestone set at the start of the partnership in July 2020. Those without existing PayPal or Venmo accounts can sign up and link their preferred payment method within minutes.

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Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

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Retail TouchPoints

JANUARY 15, 2025

Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. While dedicated lines deliver higher reliability, they come at a higher a cost. Consumers now prefer digital payment options, with cash usage declining in all major economies.

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Payment Services Merchant Services Telecommunications Accounting 279

Retail TouchPoints

OCTOBER 11, 2024

We’re seeing vision AI support across all parts of the retail business, including back of house, in-store advertising and media, store checkout and curbside pickup. Additionally, this reduces cloud costs and improves ad traction and purchases, while also taking privacy factors into account.

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Retail TouchPoints

MAY 2, 2022

Authentic Brands Group (ABG) has reportedly filed a lawsuit against one-click checkout service Bolt , claiming that the solution provider failed to deliver on promises in a contract related to the implementation of the technology, according to Bloomberg , The Business Journals and other media sources.

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Retail Focus

FEBRUARY 26, 2025

To maximise sales and reduce drop-offs during checkout, merchants need to deliver a seamless, reliable checkout journey from start to finish, commented Moshe Winegarten, Chief Revenue Officer of Ecommpay. Arguably the most important section of a customer checkout is the payment page, as this is where most drop-offs seem to occur.

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Merchant Services Payment Services Checkout Accounting 148

Retail TouchPoints

JANUARY 24, 2025

While these have met with varying success, its clear that addressing the product returns problem will require a consistent, holistic, multi-pronged approach that takes into account virtually every aspect of the pre- and post-purchase process. Charges for returns should be on an exception basis only.

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Retail Focus

NOVEMBER 29, 2021

It opened the store in Holborn, central London, on Monday, yards away from similar checkout-free stores from Amazon and Tesco. Sainsbury’s has opened a checkout-free store in central London (Sainsbury’s/PA). With no tills, no checkout lanes, and no self-service scanners, we can’t wait to hear how busy Londoners enjoy the experience.”.

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Retail Gazette

JANUARY 28, 2025

Aldi has started taking a 10 deposit from shoppers looking to enter its checkout-free store in Greenwich. However, customers may be left waiting several days for the 10 to return to their account if they walk out empty handed. The deposit is then deducted from the cost of the shop on exit.

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Payment Services Checkout Grocer Accounting 96

Retail TouchPoints

JANUARY 13, 2025

According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% Al Williams is GM and VP, B2C, at BigCommerce.

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Returns Social Commerce Checkout Shopping 298

Retail TouchPoints

DECEMBER 5, 2024

Your POS system needs to account for that. Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? This is one situation you want to avoid at all costs. Remember all the things associates are expected to do in stores? Did you just groan aloud?

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Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

FEBRUARY 24, 2025

However, the team was struggling to design, iterate and improve the website at a much faster speed. We also wanted our overall architecture and web systems to load and process at a much faster rate, but at the same time, our development team was slowly becoming obsessed with Next.js a moment he still recalls.

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Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

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Payment Services Checkout Drop-Shipping Shipping 130

Retail TouchPoints

OCTOBER 3, 2024

When opening an account on the Baby Registry, consumers can confirm where gifts should be shipped, track the baby’s expected arrival date, customize a welcome message for loved ones and start selecting products to add to their lists. The registry’s return is Kohl’s latest move spotlighting how it is serving families at key life stages.

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ATS Shipping Checkout Accounting 278

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

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Payment Services Checkout Drop-Shipping Shipping 130

Retail TouchPoints

JULY 21, 2023

The supermarket retailer will roll out the smart carts at select St. Customers will be able to use their Schnucks Rewards account with the carts, providing them with access to clipped promotions and allowing them to view weekly circular deals as they browse the aisles. “We

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Checkout Promotions Supermarket Accounting 245

Retail TouchPoints

APRIL 17, 2024

“Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement.

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Payment Services Merchant Services Checkout Accounting 264

Retail TouchPoints

APRIL 7, 2025

The consumer must not be surprised to receive the authentication challenge involved with 3DS and should understand that this procedure has been introduced by the cardholders issuing bank to protect their credit card account. Next, the authentication request must be embedded properly into the checkout process.

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Payment Services Checkout Consumer Accounting 162

Retail TouchPoints

OCTOBER 21, 2022

For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). For the enterprise solutions we have Pay with Venmo checkout, which is the integrated checkout button that you see as you’re checking out with large businesses such as the Grubhub s and Lyft s of the world.

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Merchant Services Payment Services Checkout Finance 338

Retail TouchPoints

JULY 27, 2022

At full capacity, the facilities, to be located in North Little Rock, Ark.; Dollar General plans for the DG Private Fleet to account for 40% of all its drivers by early 2023. “We The remodels may be part of a plan to roll out 200 completely self-checkout stores this year. Aurora, Colo.; and Salem, Ore.,

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Inside Retail

MARCH 17, 2025

Meeting your global customers need for speed For Austin Ludwik, supply chain specialist at Hismile an Australian company that sends its smile care products to the US, Canada, New Zealand and Southeast Asia transparency around delivery times is key. How easily can you access customer support? Ready to take your next step?

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Retail TouchPoints

JUNE 17, 2021

Amazon has deployed its Just Walk Out technology for the first time in a full-size grocery store with the opening of its new Amazon Fresh location in The Marketplace at Factoria in Bellevue, Wash. In addition to Just Walk Out Shopping, customers also can choose to check out using traditional checkout lanes staffed by Amazon Fresh employees.

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Checkout Accounting Shopping Location 245

Small Biz Trends

NOVEMBER 8, 2021

Customers can buy things from your e-commerce online storefronts and/or website using the data stored in their Amazon account. They can shop with Amazon Pay at your store. It works through an Amazon Pay button at online stores. Or through Alexa and their payment methods in their Amazon.com accounts. What is Amazon Pay?

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Checkout Merchant Services Payment Services Accounting 144

Retail TouchPoints

JUNE 23, 2022

Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. Digital wallets address both issues by storing card data for shoppers and by shielding it from retailers at checkout. Streamline Your Checkout Process for Busy Parents and Students.

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Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

FEBRUARY 23, 2022

The issue with this is that both retailers and customers have to have accounts set up in the same exchange platform. It also requires businesses to create a digital wallet, obtain a shareable QR code and keep track of every checkout location. Do you ever think about the customer instincts at checkout?

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Payment Services Checkout Telecommunications Social Commerce 360

Inside Retail

JANUARY 24, 2022

Who could forget the long queues outside of Kmart at midnight on the eve of restrictions lifting last year?” observes Teaj Sian, Managing Director at Glory Global Solutions (Australia). Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout.

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Payment Services Checkout Kiosk Sporting Goods 162

Retail Focus

OCTOBER 23, 2024

Those skills and attention to detail are still alive today, with each piece of Denby passing through at least 20 pairs of hands before getting the Denby quality stamp, preserving important traditional hand-crafting techniques and local craftsmanship.

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Marketing Checkout Customer Experience Accounting 130

Retail TouchPoints

SEPTEMBER 10, 2024

The app allows associates, which Levi’s calls stylists, to access customers’ Red Tab loyalty program accounts (with their permission), giving the stylists the data they need to make better recommendations. We must create impactful and meaningful experiences at every touch point, every time.

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Retail TouchPoints

JANUARY 3, 2023

Becoming proficient at navigating these obstacles is key to protecting retail profits. As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. Inflation and the Incredible Shrinking Margin.

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Retail TouchPoints

AUGUST 6, 2024

The delivery platform also has created a Wallet feature; live activity tracking for orders in process; add-on recommendations at checkout; and a more automated process for reporting problems with an order. Additionally, Grubhub has added a Priority Delivery option that promises faster-than-standard delivery for $2.49

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Merchant Services Checkout Returns Supermarket 278

Retail TouchPoints

SEPTEMBER 10, 2021

Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. We can’t wait for customers to experience this effortless, convenient new way to shop at Whole Foods Market.”. and Sherman Oaks, Calif., set to open next year.

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Retail TouchPoints

DECEMBER 7, 2023

Sika Health — a payment solution that enables ecommerce merchants to accept Health Spending Account (HSA) and Flexible Spending Account (FSA) payments — has launched a new marketplace where consumers can shop directly for HSA- and FSA-eligible products.

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Merchant Services Payment Services Accounting Checkout 264

Retail TouchPoints

FEBRUARY 16, 2023

One of the most common complaints customers have is waiting too long in checkout lines. Instead of the typical time-consuming payment process in stores, facial recognition technology can identify the customer and automatically charge their account for a fast, secure self-service checkout experience.

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Payment Services Shopping Checkout Customer Experience 275

Retail TouchPoints

APRIL 21, 2021

Buy now, pay later (BNPL) also thrived over the past year, rising nearly 78% to account for 1.6% Most businesses now have the ability to accept a wallet, whether that’s Apple Pay or Amazon Pay or whatever it might be,” said Dan Brames, Head of North America Merchant at FIS in an interview with Retail TouchPoints. “I

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Merchant Services Payment Services Checkout Accounting 299

Retail TouchPoints

SEPTEMBER 8, 2022

Upon finding them, suspicious chargebacks, account takeovers and bot attacks will likely appear in the gaps where your attack surface is weakest. Particularly at a time when stores are rushing to offer customers a click-and-collect checkout option , security friction and checkout conversion are often positioned opposite one another.

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Payment Services Checkout Accounting Location 276

Retail TouchPoints

JANUARY 24, 2023

EWS also said that if a sizable number of merchants enable the wallet it might also explore adding other payment options, such as direct payments from bank accounts. ” With streamlined checkout (no more remembering that 16-digit card code) and enhanced security features, digital wallets are becoming increasingly popular.

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Merchant Services Payment Services Accounting Checkout 305

Retail TouchPoints

AUGUST 16, 2021

Shoppers can apply for either Walgreens card in real time at checkout. The retailer is using Synchrony ’s dApply technology to streamline the application process and the Quickscreen pre-approval engine for a real-time credit check that can enable opening an account in seconds.

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Payment Services Checkout Supermarket Accounting 264