Retail TouchPoints

NOVEMBER 25, 2024

Following an independent investigation and forensic analysis, Macy’s said it identified “a single employee with responsibility for small package delivery expense accounting” who had intentionally made erroneous accounting entries to hide approximately $132 to $154 million in delivery expenses from Q4 2021 to this current quarter.

Accounting 279

Accounting Promotions Location Management 279

Retail TouchPoints

JANUARY 8, 2025

The partnership also integrates Ulta Beauty Rewards into the Instacart app , allowing members to earn points on every Ulta Beauty purchase made via Instacart by linking their accounts through Ulta Beauty’s storefront. To celebrate the launch of the partnership, customers can receive $10 off orders of $50 or more through Jan. ”

Grocer 298

Grocer Accounting Shopping ATS 298

Retail TouchPoints

OCTOBER 21, 2024

In 2023, fraudulent returns accounted for a staggering 13.7% One common tactic is receipt fraud, where fraudsters will attempt to return stolen items or items purchased at a discounted price, with an altered or fake receipt. Refund fraud is a significant issue for U.S. retailers, costing billions of dollars annually.

Returns 278

Returns Accounting Payment Services Location 278

Inside Retail

MARCH 18, 2025

Sales remained flat at $1.83 billion, attributed to mixed trading conditions, store closures, and Myer Exclusive Brands stock trapped at its national distribution centre. per cent to $409 million, accounting for 22.3 Comparable sales climbed 0.8 Meanwhile, online sales rose 4.8 per cent of total sales.

Net Profit 262

Net Profit Marketing Department Stores Apparel 262

Retail TouchPoints

DECEMBER 16, 2024

At the same time, underfunded sustainability teams spend much of their time educating other departments rather than executing initiatives. This requires targeted upskilling in critical areas like carbon accounting and management, sustainable procurement and stakeholder management. Our research highlights that U.S.

Supply Chain Management 277

Supply Chain Management Finance Accounting Management 277

Retail TouchPoints

OCTOBER 18, 2024

In fact, 89% of consumers have complaints about keeping track of their passwords and 54% have stopped using an account or online service because they became frustrated when trying to log in. In fact, account fraud is only getting more brazen; attempted fraud transactions increased 92% and attempted fraud amounts jumped 146% year-over-year.

Accounting 305

Accounting Consumer Payment Services Planning 305

Retail TouchPoints

JANUARY 15, 2025

Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. While dedicated lines deliver higher reliability, they come at a higher a cost. Consumers now prefer digital payment options, with cash usage declining in all major economies.

Payment Services 279

Payment Services Merchant Services Telecommunications Accounting 279

Retail TouchPoints

FEBRUARY 24, 2025

The layoffs come after Niccols January announcement that the coffee retailers leaders were taking a careful look at how its support teams are organized. Our intent is to operate more efficiently, increase accountability, reduce complexity and drive better integration. For Q1 of its 2025 fiscal year, which ended Dec.

Accounting 265

Accounting Returns Planning Store Operations 265

Inside Retail

JANUARY 12, 2025

per cent and accounted for 22 per cent of the group’s sales. Aside from difficult macroeconomic factors, Myer attributed the financial performance to higher costs and ramp-up complexity at the new National Distribution Centre in Ravenhall, delaying the realisation of expected benefits. Its online store sales rose 2.8

Department Stores 264

Department Stores Apparel Accounting Consumer 264

Retail TouchPoints

NOVEMBER 28, 2024

Mobile-first consumers: With 91% of shoppers using a smartphone to make purchases, mobile commerce sales are expected to account for 62% of all retail sales by 2027. These payment methods simplify transactions by allowing consumers to store multiple cards or bank accounts in a single digital wallet, reducing the need for manual entry.

Payment Services 298

Payment Services Merchant Services Shopping Checkout 298

Inside Retail

FEBRUARY 2, 2025

We Wear Australian, an initiative created by Showroom X, is activating at New York Fashion Week with an immersive retail activation on 7 February. I think our aesthetic, our way of living, our innate ability to be sort of relaxed but beautiful at the same time has [helped us] find our feet in this international market, she added.

Fashion 147

Fashion ATS Wholesale Consumer 147

Retail TouchPoints

OCTOBER 22, 2024

With the monthly fee, Costco members can create accounts for their entire household and get unlimited access to the Peloton content library. and abroad,” said Dion Camp Sanders, Chief Emerging Business Officer at Peloton in a statement. The Costco brand is incredibly powerful and respected in the U.S.

Accounting 264

Accounting Marketing ATS 264

Retail TouchPoints

JANUARY 21, 2025

Our members have spoken loud and clear Costco must deliver a fair contract or theyll be held accountable, said Sean M. The Teamsters held strategic strikes at seven Amazon facilities during the recent holiday season , and workers at a Philadelphia Whole Foods Market voted to unionize in November 2024.

Accounting 278

Accounting Location Marketing ATS 278

Inside Retail

JANUARY 15, 2025

Ulta Beauty is known for its best-in-class loyalty program, which accounts for over 90 per cent of its sales. Kwon-Best added, We [Adobe] did have to put a fine-point definition on it because, as we all know, personalisation is not at all new in retail. However, the beauty retailer is not stopping there.

ATS 130

ATS Accounting Consumer Marketing 130

Inside Retail

NOVEMBER 18, 2024

From November 2018 to November 2021, Bunnings implemented a trial FRT at 63 stores in Victoria and NSW, capturing the faces of every visitor. Moreover, while Bunnings admits it did not specify the use of FRT at first on the entry poster at its stores, it later indicated the use of the technology in its entry sign and privacy policy.

Accounting 264

Accounting Consumer ATS 264

Inside Retail

FEBRUARY 6, 2025

Traditional gifts including flowers, food and chocolate will be popular, with people aged 18 to 34 accounting for 27 per cent of spending. This marks the first time that Valentine’s Day spending has exceeded $500 million.

Accounting 272

Accounting Shopping ATS 272

Retail TouchPoints

NOVEMBER 14, 2024

In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach. In the retail and consumer sectors, the average cost of a security breach was below this average, sitting at $3.91 In light of this, it’s critical that businesses strengthen their defenses.

Payment Services 277

Payment Services Consumer Management Point of Sale 277

Inside Retail

JANUARY 30, 2025

million in the prior year, the Australian Financial Review reported, citing accounts filed by the company. It peaked at 144 locations in Australia and 35 in the US but has closed its operations in the latter. Lorna Janes profit for the 12 months ended June 30 rose to $21.3 million from $11.6 Revenues for the period was $199.6

Accounting 255

Accounting Location ATS 255

Retail TouchPoints

JANUARY 24, 2025

The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the cosmetics industry, aimed at enhancing consumer safety and product transparency. Adverse Event Reporting and Record-Keeping MoCRAs stringent adverse event reporting requirements place a new level of accountability on cosmetic brand owners.

Consumer 297

Consumer Accounting Management Returns 297

Retail TouchPoints

FEBRUARY 26, 2025

Because a problem in one area of your business can cause security or fraud issues in another, it can be helpful to take an end-to-end look at your security and fraud prevention practices to identify gaps and make improvements. Audit the data you share with suppliers to ensure youre not putting sensitive customer data at risk.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Retail TouchPoints

DECEMBER 18, 2024

trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 At the simplest level, the fee amount varies between the two states. As VP, Regulatory Analysis and Design at Sovos , Charles Maniace lives and breathes tax. ecommerce sales reached an impressive $1.1 trillion by 2029.

Accounting 278

Accounting Point of Sale Consumer Planning 278

Inside Retail

OCTOBER 22, 2024

Jeanette Fenske, director of stores at Woolworths Supermarket, was this year’s distinguished recipient of the Women Leaders in Retail scholarship, supported by the Australian Retailers Association (ARA) and Chief Executive Women. With a good balance of candor and accountability. JF: Gosh, that’s a great question.

Supermarket 246

Supermarket Accounting Management Store Operations 246

Retail TouchPoints

JANUARY 2, 2025

At the same time , in-person shopping and spending also saw gains , with Mastercard remarking on what it called consumers balanced basket: restaurant spending grew 6.3% And Loop Returns reported that return volumes again increased this year, albeit at a lower rate than they increased in 2023, climbing 5.7% increase in online shopping.

Consumer 283

Consumer Returns Jewelry Promotions 283

Retail TouchPoints

OCTOBER 3, 2024

When opening an account on the Baby Registry, consumers can confirm where gifts should be shipped, track the baby’s expected arrival date, customize a welcome message for loved ones and start selecting products to add to their lists. The registry’s return is Kohl’s latest move spotlighting how it is serving families at key life stages.

ATS 278

ATS Shipping Checkout Accounting 278

Inside Retail

JUNE 3, 2024

It’s no secret that consumers are still spending big on their pets even in a cost of living crisis – and the launch of luxury pet accessories brand Mon Petit Amour Manolo, which sells collars starting at $550, is proof of this. billion in 2023.

Accessories 279

Accessories ATS Specialty Store Accounting 279

Retail TouchPoints

OCTOBER 17, 2024

Through the Foot Locker Storefronts platform, Foot Locker can find best-fit creators, manage their engagements and reward influencers at scale with a commission on sales. Foot Locker plans to host other community-focused events at its Chicago stores throughout the season; In-Store Activations: On Nov. ”

Marketing 288

Marketing Accounting Location Fashion 288

Inside Retail

JANUARY 8, 2025

Reserve Bank of Australia data shows payments using mobile wallets accounted for 11 per cent of retail sales in 2020, surging to 35 per cent in three years later, in 2023. However, with mobile wallet usage at 37 per cent, the adoption rate could be slowing.

Consumer 257

Consumer ATS Accounting 257

Inside Retail

MARCH 2, 2025

An accounting and marketing graduate, Chiczewski also has a Masters of Business degree. He takes over from Martinez who started his career at McDonalds as a 15-year-old crew person at McDonalds Yallambie, Victoria. I am looking forward to continuing to build on the incredible legacy of our people and franchisees.

Finance 226

Finance Accounting Customer Experience Planning 226

Inside Retail

JUNE 2, 2024

Booktopia founder and director Tony Nash has been named executive director and will assume the sales director role for the next six months – a move announced at the same time as David Nenke’s departure as CEO after a year in the role. million in annualised cost savings from FY25.

ATS 278

ATS Accounting Consumer 278

Retail TouchPoints

FEBRUARY 10, 2025

Many of us have shared the following experience: Youre going about your day when you receive a text saying your package from Amazon couldnt be delivered and you need to log into your account to resolve the issue. Rishi Bhargava is Co-founder at Descope , a developer-first authentication and user management platform.

Consumer 205

Consumer Accounting Shopping ATS 205

Retail TouchPoints

JANUARY 23, 2025

Geekplus robots are now in use at all three of Happy Returns’ Hubs. has nearly doubled over the last six years, now accounting for roughly 17% of all merchandise sold, according to Timothy Fehr, COO of Happy Returns, citing research conducted in partnership with the National Retail Federation. military spending last year.

Returns 272

Returns Merchant Services Payment Services Drop-Shipping 272

Inside Retail

NOVEMBER 25, 2024

Chatime Australia and its executive is facing penalties due to the underpayment of employees at 19 stores across Sydney and Melbourne. ” Manousaridis also emphasised the need to penalise Zhao to hold him accountable and deter other company managers from committing the misconduct. per hour.

Accounting 264

Accounting Management ATS 264