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How AI could solve product returns and other supply chain challenges

Inside Retail

This model helps ALDO, which specialises in shoes and accessories, better predict demand to ensure it has the right inventory in the right channels. In such times, shipments get delayed and even lost, shipping costs and storage costs spiral and customer frustration increases when goods fail to arrive. per cent vs 10 per cent).

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Amazon is set to take off in Australia this year, get ready

Inside Retail

billion in gross merchandise volume (total spend before fees, discounts and returns) up from $4.5 Category growth on Amazon Roy Morgan Research in 2024 showed that the most popular categories on Amazon Australia are books, small electronics goods, clothing, and computers and accessories. billion in the prior year.

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The Looming Spike In Returns Abuse

Retail TouchPoints

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

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Resale Revs Up: eBay Enhances Refurbished Goods Offering, New Overstock Marketplace Launches

Retail TouchPoints

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods. Trying to Stand Out in the Increasingly Crowded Resale Field.

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Timberland Launches Upcycling Program to Extend its Products’ Lifecycles

Retail TouchPoints

customers return any Timberland footwear, apparel or accessory to a Timberland store to either be repaired or refurbished. A ship-from-home option will launch later in the summer, and the overall program will expand to the EMEA region in fall 2021 and the APAC region in spring 2022.

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Nordstrom Issues Supplier Mandate for RFID Tagging

Retail TouchPoints

RFID-ticketed products are not yet required for drop-ship suppliers. That includes a large percentage of Nordstrom’s merchandise, such as apparel, accessories, home and gift products, baby gear, shoes and some cosmetics. Products that do not yet require RFID are mostly cosmetics, along with some household products and jewelry.

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Kohl’s Expands Marketplace to New Categories Following Successful Pilot

Retail TouchPoints

The user experience is seamless within Kohls.com, with marketplace products identified by a badge on the product listing, and items are shipped directly from Kohl’s Marketplace Certified Partners. Kohl’s Marketplace items also are eligible for in-store returns at any Kohl’s location.