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Will Adding Resale Help Stitch Fix Bring Back Customers?

Retail TouchPoints

Customers will now be able to earn Stitch Fix credit for “gently worn” apparel items they give back to the brand via ThredUp ’s Resale-as-a-Service (RaaS) functionality. It’s likely that the addition of resale to its services is a way for Stitch Fix to attract new customers and retain existing ones.

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Vitamin Shoppe Expands Online Assortment with New Dropship Program

Retail TouchPoints

The Vitamin Shoppe customers will now be able to shop a range of new product categories such as exercise equipment and accessories on VitaminShoppe.com that will be supplied by a network of dropship partners via the Logicbroker platform.

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Neiman Marcus Group Takes Stake in Reseller Fashionphile, Adds Sustainability Partnerships

Retail TouchPoints

In 2019, NMG joined forces with handbag and accessories reseller Fashionphile to roll out an integrated circularity program that included the debut of six Fashionphile locations inside Neiman Marcus stores. The partnership will launch with a letter in more than 50,000 online shipments during the retailer’s “Give Big” holiday campaign.

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How to Make the Most of Free Google Shopping Listings

Retail TouchPoints

Fortunately, not long into the crisis, search behemoth Google paid attention to these companies’ needs, announcing in April that merchants would be able to list products on its Google Shopping platform for free. Here’s how you can make the most of the service. of all clicks. Adding Products to Google Shopping.

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Google Doesn’t Care if it Sells Products, but it Cares a Lot About Attracting Shoppers. Here’s Why.

Retail TouchPoints

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

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The Looming Spike In Returns Abuse

Retail TouchPoints

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

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Yoox Net-a-Porter’s APAC GM talks tech, loyalty and luxury spending

Inside Retail

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?