Retail TouchPoints

APRIL 9, 2025

Chunky metal belts, moto boots and cowboy boots are potential accessories, with rich textures like faux leather, suede and denim adding depth to outfits. For women, high-rise festival shorts, micro denim and extreme jorts can be paired with flowy moto-boho tops, crochet layers and swimwear reimagined as streetwear.

Jewelry 147

Jewelry Accessories Store Operations Customer Experience 147

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Independent Retailer

JULY 29, 2022

Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. by Dean Frew.

Customer Experience 98

Customer Experience Shrinkage Checkout Inventory Management 98

Retail TouchPoints

APRIL 4, 2025

They will be able to shop for Herman Millers ergonomic office chairs, including Aeron, Cosm, Mirra 2, Setu and Embody, as well as workspace products such as desks, lighting and accessories. In November 2023 Herman Miller added 3D product visualization functionality on its U.S. website.

Accessories 147

Accessories Location Marketing Consumer 147

Retail TouchPoints

APRIL 9, 2025

The most exciting part is our product mix, and the store is set out in these little zones where shoppers can discover. The store showcases more than 5,000 units of apparel, footwear and accessories, all adroitly curated by pattern, color palette and even occasion.

Fashion 147

Fashion Location Accessories Marketing 147

Retail TouchPoints

MARCH 12, 2024

Walgreens will integrate jewelry, hair accessories, cosmetics and seasonal pieces from Claire’s into the assortment of more than 4,400 stores by the end of this month. Walgreens is proud to offer a wide assortment of must-haves for its customers,” said Dale Johnson, Group VP and General Merchandise Manager at Walgreens in a statement.

Merchant Services 264

Merchant Services Jewelry Accessories Fashion 264

Retail TouchPoints

FEBRUARY 3, 2021

Kendra Scott is stepping down as CEO of her eponymous Kendra Scott fashion accessories brand, and current President Tom Nolan will move into the role. Scott will remain executive chairwoman and majority owner of the business, continuing to lead design, customer experience and philanthropy efforts.

Wholesale 246

Wholesale Boutique Accessories Promotions 246

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

Accessories 290

Accessories Apparel Returns Fashion 290

Retail TouchPoints

DECEMBER 13, 2024

The apparel and accessories retailer has signed five new leases for stores throughout the Southern and Midwest U.S., The retailer plans to open stores in: Castleton Square Mall in Indianapolis, Ind.; Primark plans to put even more time and money into its U.S. expansion in 2025.

Planning 263

Planning Location Accessories Apparel 263

Retail TouchPoints

JULY 6, 2020

For more and more brands, data analysis drives the customer experience, and BEA winners exemplified that trend. stores, although the brand is sold widely by other retailers. “We locations operating before the pandemic, but it remained primarily a digital reseller of high-end luxury handbags and accessories.

Boutique 325

Boutique Customer Experience Location Accessories 325

Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

SEPTEMBER 11, 2024

“We know shoppers turn to Target to help them care for their families, and for millions of people — including 70% of Target guests — pets are family,” said Jill Sando, EVP And Chief Merchandising Officer of Apparel and Accessories, Home and Hardlines at Target in a statement.

Accessories 272

Accessories Apparel Location Store Operations 272

Retail TouchPoints

APRIL 19, 2023

Uber Eats will now offer deliveries of pet foods, accessories, habitats and healthcare products from more than 1,600 PetSmart stores in the U.S., Canada and Puerto Rico. PetSmart is the first pet retailer to work with Uber Eats, joining Bed Bath & Beyond , Office Depot and grocery retailers including Albertsons , Meijer and Costco.

Accessories 277

Accessories Planning Consumer Shopping 277

Retail TouchPoints

MAY 31, 2023

Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore.

Payment Services 265

Payment Services Jewelry Outdoor Accessories 265

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. 7, 2024, New York-based vintage clothing designer and accessories seller James Veloria will curate select pieces for the secondhand section.

Location 272

Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

APRIL 18, 2023

Trex, which manufactures wood-alternative decking products, will convert the waste into composite decking material for commercial and residential use.

Accessories 277

Accessories Returns Shopping Location 277

Retail TouchPoints

APRIL 24, 2024

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

Store Layout 264

Store Layout Accessories Location Promotions 264

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting products for resale from categories that it doesn’t sell.

Payment Services 278

Payment Services Apparel Shipping Accessories 278

Retail TouchPoints

APRIL 3, 2024

Alternatively, consider the strategic placement of content that complements current sales; if a particular item is being promoted, adjacent digital signage could highlight accessories or related products, enhancing cross-selling opportunities without overshadowing the main promotion.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Retail TouchPoints

MAY 25, 2023

While Target didn’t specify which items it was removing, “tuck-friendly” women’s swimsuits, which allow trans women who have not had gender-affirming operations to conceal their genitalia, have attracted the most attention.

Accessories 288

Accessories Consumer Promotions Management 288

Retail TouchPoints

SEPTEMBER 21, 2020

Last year, the supermarket chain launched Joe Fresh at H y -Vee shops in select locations, as well as online, to offer branded apparel and accessories for women, men, children and babies. is an employee-owned corporation that operates more than 260 locations in eight Midwestern states. Hy-Vee, Inc.

Supermarket 222

Supermarket Shopping Accessories Apparel 222

Retail TouchPoints

AUGUST 8, 2023

The store itself also features a number of vehicles as well as a wide range of lifestyle products and merchandise, including a unique collection of Porsche Design apparel, luggage, eyewear and accessories.

Boutique 246

Boutique Accessories Apparel Fashion 246

Retail TouchPoints

OCTOBER 1, 2020

“We understand our customers care about sustainability, and we want to help them move toward a zero-waste beauty routine, so they can look great and do good at the same time,” said Gemma Lionello, EVP, General Merchandise Manager, Accessories and Beauty at Nordstrom in a statement.

Accessories 218

Accessories Location Management Department Stores 218

Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . The online equivalent is a homepage.

Checkout 272

Checkout Store Layout Promotions Accessories 272

Retail TouchPoints

FEBRUARY 16, 2024

J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years.

ATS 256

ATS Accessories Apparel Fashion 256

Retail TouchPoints

FEBRUARY 3, 2023

Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

Point of Sale 189

Point of Sale Specialty Retailers Department Stores Accessories 189

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. At the same time, they’re trying to help associates feel empowered in an increasingly busy, high-pressure environment.

Payment Services 245

Payment Services Accessories Point of Sale Store Operations 245

Retail TouchPoints

FEBRUARY 25, 2021

Target is debuting an enhanced Apple shopping experience online and in 17 stores this month, with additional locations scheduled to roll out by fall 2021. The dedicated in-store shops will double Apple’s footprint in select Target stores.

Shopping 147

Shopping Accessories Location Planning 147

Retail TouchPoints

JUNE 17, 2021

The technology has been used in categories such as beauty, CPG and accessories, primarily in department store environments. This pilot, expected to roll out to 200 stores by the end of June 2021, represents Perch’s largest deployment in the pet category and the supermarket vertical.

Supermarket 213

Supermarket Beauty and Health Department Stores Accessories 213

365 Retail

FEBRUARY 24, 2025

The user-friendly design at Vape Delivery allows customers to easily browse categories and locate their desired items to finalize their orders using only a few interactions with the interface. Stores use superior search options alongside detailed descriptions and exceptional image quality to enable customers to make quick decisions.

Accessories 52

Accessories Checkout Shipping Shopping 52

Retail TouchPoints

SEPTEMBER 18, 2020

Following a 29% drop in net sales during Q2, apparel, jewelry and accessories retailer Francesca’s will investigate strategic alternatives ranging from lease deferrals and refinancing to bankruptcy. Francesca’s, which operates approximately 700.

Boutique 147

Boutique Payment Services Jewelry Accessories 147

365 Retail

APRIL 1, 2025

While retail is at its heart, the VM & Display Show also attracts professionals from hospitality, leisure, and entertainment sectors, helping them to enhance their physical spaces and improve customer experiences.

Visual Merchandising 59

Visual Merchandising Kiosk Returns Accessories 59

Retail TouchPoints

AUGUST 17, 2023

While Target didn’t specify which items it was removing, “tuck-friendly” women’s swimsuits, which allow trans women who have not had gender-affirming operations to conceal their genitalia, have attracted the most attention.

Consumer 130

Consumer Accessories Promotions ATS 130

Theatro

APRIL 5, 2023

The company is staffed by knowledgeable people who have worked here for a long time, and it carries everything from plumbing and electrical supplies through to fishing gear, grills and accessories, and outdoor power equipment. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware. “We

Employee Engagement 52

Employee Engagement Management Accounting Location 52

Retail TouchPoints

JUNE 9, 2023

Maxx and stores like it also rely on creating a “treasure hunt” atmosphere that encourages customers to shop there more often. But it sounds like that’s a more appealing strategy when you’re talking about apparel and accessories versus things you need for your home. Verdi: It’s true.

ATS 277

ATS Advertising Promotions Consumer 277

Retail TouchPoints

JUNE 10, 2024

Becoming a Woman’s ‘First Luxury Purchase’ Another key insight about the Rebecca Minkoff customer is the place that the brand’s handbags and accessories have in her life. One of the biggest insights from talking to customers is that my bag is her first luxury purchase,” said Minkoff.

Jewelry 275

Jewelry Department Stores Customer Retention Fashion 275