Remove Accessories Remove Clienteling Remove Customer Experience
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David’s Bridal to Debut New Store Format Designed for One-on-One Customer Experiences

Retail TouchPoints

The revamped stores will feature a new layout designed to support one-on-one customer experiences. At the new locations customers can walk in or make an appointment, and use the services of an expertly trained stylist and in-house alterations artisan. West Chester Township, Ohio, Lexington, Ky. and Cool Springs, Tenn.

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Bloomingdale’s Brings 3,000+ Pre-Loved Luxury Goods from Rebag Online and into Stores

Retail TouchPoints

. “We are delighted to partner with Rebag, an established leader in the luxury resale space, to meet customer needs with this curated addition to our assortment,” said Jennifer Jones, SVP and General Merchandise Manager Center Core – Women’s Accessories at Bloomingdale’s in a statement.

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DSPTCH Goes All-In on Clienteling with Shopify POS Go

Shopify

Learn how accessory brand DSPTCH used Shopify’s POS Go to implement clienteling, mobile selling, and a better customer experience.

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Behind Desigual’s repositioning and its Asia Pacific expansion

Inside Retail

It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available. Are there any specific countries or regions within Asia Pacific that are being targeted?

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Kate Spade CEO: “The power of TikTok for product discovery is incredible”

Inside Retail

Here Fraser explains how being “an emotional brand” makes for the “magic” that creates Kate Spade New York’s unique omnichannel customer experience. Inside Retail : Customer experience is crucial in the retail industry. How does Kate Spade New York prioritise customer satisfaction, both online and in-store?

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Elevating the Festive Season: The Significance of Luxury Pop-Up Stores During Christmas

Retail Focus

have successfully leveraged Christmas pop-up stores to create enchanting brand experiences, offering exclusive holiday collections and immersive environments that captivate their discerning clientele. These could include interactive art displays, unique product presentations, and limited-edition holiday-themed accessories.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

When COVID-19 first hit, the bridal dress, accessories and wedding décor retailer needed to bring the expertise from its 23 stores to the virtual world. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return. For example, BHLDN can support styling appointments and fittings in stores and online.