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StockX COO on the importance of fast shipping to improve CX, drive growth

Inside Retail

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process. Hence, the name: StockX.

Shipping 130
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Will Adding Resale Help Stitch Fix Bring Back Customers?

Retail TouchPoints

Shoppers can visit this page to generate a prepaid shipping label and send their apparel, shoes and accessories to ThredUp, earning Stitch Fix credit for any items that sell. “At As part of this, we support our clients through wardrobe updates daily – from seasonal refreshes to life and body changes.

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The #1 Source for Country Western Accessories

Independent Retailer

Western Express is a wholesale distributor of country western accessories and related merchandise. Founded in the late 1970’s, they are a second generation family-owned business and have built their reputation on quality products, fast and reliable shipping, one-stop-shopping, and excellent customer service. Best-Selling Accessories.

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David’s Bridal Says Yes to the Dress Again with New Resale Program

Retail TouchPoints

Secondhand wedding, bridesmaid and special occasion dresses, along with accessories, will be available through a curated, dedicated online storefront at 40% to 50% savings. Arrive Recommerce will be responsible for receiving and inspecting inventory, assigning value and shipping items directly to customers.

Finance 252
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Michaels Takes Aim at Etsy with Launch of Handmade ‘MakerPlace’ Marketplace

Retail TouchPoints

Photo courtesy Michaels At launch, MakerPlace features hundreds of thousands of SKUs. based customers can now browse dozens of categories of handmade goods — including jewelry, home décor, art, accessories, crafting arts, bath and beauty and clothing — as well as learn or refine the skills needed to bring their own creative ideas to life.

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David’s Bridal Expands Loyalty Program Rewards to the Full Wedding Party

Retail TouchPoints

We know one-third of bridesmaids are engaged brides and almost half of brides are also bridesmaids,” said Kelly Cook, President of Brand, Technology and Finance at David’s Bridal in a statement.

Finance 266
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Target Partners with Diane von Furstenberg for Limited-Time, Lower-Cost Collection

Retail TouchPoints

The collection, available while supplies last, encompasses women’s, girls and baby apparel and accessories along with beauty and home décor items starting at a $4 price point. There’s so much to spark joy, just in time for new spring looks — available only at Target.”