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How accessories brand Hello Updo is challenging traditional beauty standards

Inside Retail

After a particularly hot day in the Dominican Republic, Hurtado experienced the lightbulb moment to launch her brand Hello Updo, a hair accessories brand specialising in products designed for voluminous hair with varied curl patterns. This thought followed me as I returned home that summer. MH: Retail is changing.

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How Retailers can Build Their Fan Base with Frictionless Research Strategies

Retail TouchPoints

Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents. Example of chatbot-generated email for gaming consoles and accessories customers.

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The Looming Spike In Returns Abuse

Retail TouchPoints

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 179
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Country Road brands to return to Myer after David Jones separation

Inside Retail

Woolworth Holdings’ sale of the David Jones department-store business has cleared the way for the brands of its Country Road Group division to return to the shelves of Myer. Flagship and CBD stores performed particularly well and online sales accounted for 17.2 per cent of turnover, compared with 28.1 per cent for the prior period.

Returns 246
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Resale Revs Up: eBay Enhances Refurbished Goods Offering, New Overstock Marketplace Launches

Retail TouchPoints

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods.

Returns 323
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Claire’s Files for IPO as it Expands Presence Outside of Malls

Retail TouchPoints

The themed quarterly drops are aimed at “fostering self-expression” among its core Gen Z demographic with a variety of curated jewelry and accessories in each one. However, the brand has yet to return to profitability despite its growth. members accounted for half its sales in the country in the first half of fiscal 2021.

Jewelry 278
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Kohl’s Expands Marketplace to New Categories Following Successful Pilot

Retail TouchPoints

With digital now accounting for 30% of Kohl’s sales annually, CEO Tom Kingsbury specifically pointed to the marketplace and the connected Kohl’s Media Network as “ two key digital growth initiatives ” for the beleaguered retailer on the company’s Q4 2022 earnings call.