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Its no secret that brand loyalty is eroding amid increasing price sensitivity and digital overload. While personalized engagement tactics may have been a nice-to-have in years past, in this current environment they are now a necessity. To meet this challenge head on, DSW set out to deepen its consumer connections and create experiences that drove meaningful engagement with the help of personalization platform Moveable Ink.
The digitalisation of media has seen advertising budgets diverted towards social media campaigns and search engine marketing in Australia, 70 per cent of digital advertising spend goes to Meta and Google. For many retailers, these platforms have grown to consume the whole marketing funnel and their templated options have become the default. Metas advertising revenue in 2024 grew year-on-year, with ad impressions up 6 per cent across all platforms, however, price per ad increased by 14 per cent
The retail sector is undergoing a major transformation, fueled by rapid digital innovation. Shopping experiences in stores are no longer limited to simply browsing and buying products; they are becoming immersive, data-driven experiences that seamlessly merge the physical and digital realms. Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive.
Debenhams is back. Well, at least that’s what Boohoo Group CEO Dan Finley hailed this morning after unveiling its bold rebranding. After acquiring the distressed department store in 2022, Boohoo Group has pivoted the once-beloved high street favourite into a new direction, reintroducing it as what it claims to be Britains leading online department store with a marketplace model.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Looking to increase brand engagement, boost awareness and grow customer loyalty? It might be time to run a brand sweepstakes! By offering participants a chance to win a fun prize through this type of consumer promotion, you can create excitement for your brand, attract new customers and keep existing consumers coming back for more. But to plan a successful sweepstakes, youll need more than just an enticing prize.
Glassons has opened its largest Australian store yet at Harbour Town Premium Outlets in Adelaide. The 350sqm store joins a raft of discount outlet brands, offering products at up to 60 per cent off regular store prices. “Our customers have been asking for Glassons and Harbour Town is excited to deliver the brand’s biggest store in Australia,” said Kylie Neal, Harbour Town Premium Outlets centre manager.
Glassons has opened its largest Australian store yet at Harbour Town Premium Outlets in Adelaide. The 350sqm store joins a raft of discount outlet brands, offering products at up to 60 per cent off regular store prices. “Our customers have been asking for Glassons and Harbour Town is excited to deliver the brand’s biggest store in Australia,” said Kylie Neal, Harbour Town Premium Outlets centre manager.
As Aldi becomes the first food retailer globally to show tangible support to the Marine Stewardship Council (MSC), let’s have a look at the drive behind a shift towards sustainability, as well as some of the steps taken to achieve it. Push Towards Conservation Fish have long since been something the Brits love. We love to eat it, we love to catch it, and we even love entertainment themed around it.
Pets at Home has entered a consultation with more than two thousand of its employees as the retailer streamlines its in-store management. The business is consulting with 2,500 store staff as it moves to a three-tier management structure, which currently includes store, deputy and assistant managers. Pets at Home is dropping the assistant store manager role, Retail Week reported.
Ross Stores plans to open approximately 90 new stores in FY 2025, comprised of about 80 stores under the Ross Dress for Less banner and 10 dds Discounts locations. The discount retailer kicked off its fiscal year, which ends in February 2026, with a total of 19 store openings in March 2025. This spring, we continued to expand the store base of both Ross and dds, said Richard Lietz, EVP, Property Development at Ross Stores in a statement.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
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Multinational home and lifestyle retailer, Harvey Norman, announces The Gracechurch Centre, Royal Sutton Coldfield as the location for its next store in the UK. New UK headquarters will also be based at The Gracechurch Centre, providing a central hub for Harvey Normans operations. Investment will create up to 100 jobs supporting local employment opportunities.
Asda is selling off some of its supermarket car parks as it looks to pay down its mounting debt pile. The grocery chain is understood to have launched a process to offload almost 10 acres of car parking space and nearby fields at five of its stores, The Telegraph reported. Newsteer, which has been advising Asda on the sales, has informed potential developers that Asda has identified surplus space at its stores in Slough, Reading, Burgh Heath near Epsom, Tilbury in Essex and Cardiff.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
In his first earnings cycle at the helm , Kohls new CEO Ashley Buchanan laid out his plan to turn around the embattled company, which has struggled for years to return to a position of strength while fending off activist investors. Ashley Buchanan, CEO, Kohl’s (Image courtesy Kohl’s) Like his predecessors , Buchanan said he sees plenty of opportunity for the company but that a turnaround will take time, indicating that the goal of the actions being taken in 2025 will lay a groundwork
Japanese apparel and homewares retailer Muji will launch its first Open Muji Food Market in Chatswood, Sydney on March 15 to 16, marking the debut of its Food Market in NSW. The event will feature five independent food brands from Melbourne and Sydney, offering a mix of Japanese and Asian-inspired flavours. Visitors can sample a selection of sweets and snacks from Muji’s new food range, with tasting sessions running throughout the day.
New research from eBay Advertising finds that while 7 in 10 UK garden owners intend to spend on their outdoor space this year, value is a driving factor, with nearly three-quarters saying theyre more likely to buy discounted items. As rising costs continue to impact discretionary spending, many Brits are prioritising their gardens over leisure experiences 1 in 10 are choosing to invest in their outdoor spaces instead of going on holiday.
Poundland owner Pepco has formally appointed advisors at Teneo to handle the sale of the discount chain. The group revealed it was actively exploring a sale of the business last week as it claimed the UK retail market remains increasingly challenging” and additional tax changes from next month will impact the retailer’s cost base. Pepco said Poundland had continued to experience a negative like-for-like sales performance for the first two months of the year, with an underperformance
In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.
Essential Knowledge to Optimize Your Retail Audit Process A well-executed retail audit provides critical visibility into everything from shelf conditions and associate performance to customer sentiment and promotional effectiveness. However, each channel presents its own challengesboth operationally and in terms of data access. Below, well explore seven major retailer types, the unique hurdles they pose, and how you can leverage crowd-based or third-party audits to stay ahead.
Lowes has a new sales associate Mylow , a conversational AI agent available anywhere, anytime for MyLowes loyalty members. Mylow is designed to help customers navigate the many questions that come with owning a home, from project planning to how-to advice to product searches. Developed in collaboration with OpenAI and leveraging Lowe’s expert advice, Mylow provides customers with clear steps and practical solutions for home projects ranging from lawn care to home renovations and maintenan
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Fitness coach and entrepreneur, Joe Wicks MBE, is confirmed to headline at the 2025 Retail Technology Show (RTS), the event that connects Europes most forward-thinking retailers and leading tech innovators. Debuting in its new home, ExCeL London, RTS will welcome 15,000 retail professionals to explore its retail carnival on 2 nd & 3 rd April 2025 , bringing the wonder of retail to life at the industrys flagship event that celebrates innovation and fast-forwards retailers digital transformati
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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