Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Returns, whether from gift-based purchases or not, significantly slow down associates’ availability during such a crucial time, when busyness is already a given and when too much of the process depends on employees.”.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Retail TouchPoints

MARCH 23, 2022

Singles’ Day, also known as Double 11, is now the world’s largest shopping holiday, with advertisers seeing incredible returns. brands leverage these ecommerce strategies going into 2022? As social commerce becomes increasingly entrenched in mainland China, livestreaming has become a backbone to the influencer and ecommerce economy.

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Retail TouchPoints

FEBRUARY 9, 2022

This innovation only looks set to continue throughout 2022, so to make sure your brand stays at the forefront of these digital developments, here are four of the most innovative trends in ecommerce design to explore this year. As the world opens up, many people are eager to return to in-store shopping.

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Consumer Customer Experience Returns Shopping 306

Inside Retail

DECEMBER 14, 2022

When it comes to social commerce or ‘shopper-tainment’, the valuations of this burgeoning space can fluctuate wildly. One report claimed that social experiences will directly influence US$42 billion of e-commerce sales in Southeast Asia by the end of 2022. The rise of TikTok Shop in 2022 has been phenomenal.

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Inside Retail

JANUARY 2, 2025

One Mile made its runway debut at Afterpay Australian Fashion Week 2022 with its Resort ’23 collections. Loyal following Robinsons road to One Mile started over a decade ago when she began blogging on YouTube and built an audience through social media. Theyve really enjoyed being able to try stuff on and not have to return it.

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Retail TouchPoints

APRIL 18, 2023

For example, YouTube creators carry significant weight — 93% of viewers say they don’t return a purchase that was informed by YouTube [5]. For those who are skeptical about the return of in-store shopping — skepticism be gone. Oct 6-10, 2022. And these creator relationships can extend into the physical world too.

Merchant Services 288

Merchant Services Payment Services Social Commerce Returns 288

Retail TouchPoints

AUGUST 12, 2022

Among the solutions chosen for the 2022 cohort were tools that support sustainability by repurposing garments in both the physical and digital worlds — solutions that can advance the evolution of retail personalization with innovations in areas such as the metaverse, NFTs, gaming, social commerce and product returns.

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Inside Retail

JANUARY 2, 2023

While we’re expecting this year to see an acceleration of many trends that took off in the pandemic years, the consumerisation of B2B e-commerce is the sleeper of the 2023 season. Social commerce and live shopping. Social commerce is anticipated to grow three times faster than traditional e-commerce by 2025.

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Retail TouchPoints

AUGUST 9, 2022

For example, social commerce is a “big thing” in China, Ahluwalia noted. Consider the Entire Experience — Returns Included. While brands undoubtedly saw a rise in sales, they also saw a rise in returns. People don’t want to deal with the headache [of returns], so they just keep it and it’s collecting dust in their closet.

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Social Commerce Returns Consumer Marketing 305

Retail TouchPoints

NOVEMBER 25, 2024

It was around the time Hurricane Sandy hit the Jersey Shore, so we decided to donate the bags to people as they returned to their homes on the island and get groups involved for donations. We got right over $1 million ,and it allowed me to hire two more people through 2022. RTP: How did COVID affect your operations?

Wholesale 275

Wholesale Advertising Sporting Goods Marketing 275

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. The new Square-specific Amex credit card, which will be powered by i2c Inc. small business owners.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

365 Retail

DECEMBER 21, 2021

Now, as we move into a post-pandemic environment, what will 2022 bring for retailers? What does 2022 hold for the retail industry? In 2022, the focus for retailers will be reaching?this?omnichannel Many assume the popularity of online shopping and decline of the high-street will continue during 2022. decision making.?In

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Social Commerce Payment Services Consumer Shopping 105

Retail TouchPoints

JANUARY 12, 2023

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show , running Jan. Reda quoted a 2022 KPMG consumer study revealing that while 58% know about the metaverse, only 8% have actually visited/participated ( 43% said they were likely to participate during the next 12 months ).

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Consumer Beauty and Health Returns Location 289

Retail TouchPoints

JANUARY 4, 2022

Do you believe this will change, or most importantly, simplify, in 2022? RTP: There are so many new digital commerce opportunities emerging, but the report’s introduction noted that we’ve “returned to our defaults,” or “the store of yore.” Future Commerce forecasts this trend will continue through 2022.

Consumer 336

Consumer Customer Experience Marketing Fulfillment 336

Retail TouchPoints

JANUARY 11, 2023

Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic. Some may argue there are too many options.

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Retail TouchPoints

FEBRUARY 7, 2023

But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023. The luxury market has a few key advantages that will likely safeguard it from financial turmoil. Will Luxury’s Biggest Market Rebound?

Payment Services 290

Payment Services Consumer Marketing Fast Fashion 290

Retail TouchPoints

NOVEMBER 18, 2022

As more households open their doors and host gatherings for their immediate and extended family, they are returning to some old spending behaviors. The second was a survey of 2,600 parents as well as their extended family and friends.

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Planning Jewelry Consumer Shopping 289

Retail TouchPoints

DECEMBER 2, 2022

When Mitchell’s grandfather, Morris “Moishe” Cohen, returned from fighting in World War II, he and his brother-in-law took over the business. We’ve always just relied on word of mouth, and for a local neighborhood shop in 2022, word of mouth is social media ,” said Skye.

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Social Commerce Clienteling Location Shopping 290

Retail TouchPoints

DECEMBER 28, 2021

will surpass $1 trillion in 2022. It’s true that double-digit growth in U.S. ecommerce is expected to continue in 2021, according to eMarketer , which also projects that digital sales in the U.S. That omnichannel view of understanding is terribly important.”.

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Fulfillment Checkout Consumer Returns 279

Retail TouchPoints

FEBRUARY 7, 2024

For example, a grocery store may hand customers “scratch and save” cards at checkout, capturing customers’ attention through the thrill of winning free or discounted items that will guarantee their return to that store. Make it fun. She also co-chairs the VRARA’s Metaverse Committee and is a Women in Games Ambassador.

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Retail TouchPoints

JULY 25, 2022

And we’re also seeing significant reductions in returns , because again, consumers have a better understanding of what that product is. “One of our clients, Diesel , actually saw ACV increase 70% with 3D compared to 2D, because it gives consumers such a better understanding of the product,” she shared at RICE.

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Consumer ATS Marketing Returns 278

Retail TouchPoints

NOVEMBER 10, 2023

While they are essentially the same thing, many industry experts believe the term “commerce media” offers a more accurate definition of what these new advertising platforms are able to do. In 2022, global retail media revenue reached $101 billion, according to GroupM. shoppers) and a direct connection to the actual end transaction.

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Advertising Marketing Social Commerce Consumer 298

Inside Retail

MAY 2, 2021

Mobile commerce shopping has boomed and is up 45 per cent according to PwC, and there is a clear shift towards social commerce, especially among the younger generations: Statista reports that 48 per cent of consumers aged 18-34 have purchased via social commerce.

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Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

OCTOBER 14, 2022

“By providing warehousing, delivery and customer service returns, our mission is to help sellers improve their operational capability and efficiency, provide buyers a satisfying shopping experience and ensure fast and sustainable growth of TikTok Shop,” reads one job listing.

Advertising 290

Advertising Fulfillment Returns Shopping 290

Retail TouchPoints

OCTOBER 7, 2022

The integration at The Independent launched in September 2022 with a set of participating brands including Weekday , ARKET , Panda , Facegym , Love Brand & Co. The integration at The Independent launched in September 2022 with a set of participating brands including Weekday , ARKET , Panda , Facegym , Love Brand & Co.

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Merchant Services Checkout ATS Fulfillment 278

Retail TouchPoints

APRIL 25, 2023

Despite the format’s wild success in China, where it accounted for more than 17% of all ecommerce sales in 2022, livestream commerce has been slower to take off in the U.S. and continuing through the 2022 holiday season, the partners hosted a series of livestreams from upstate New York’s Woodbury Common.

Shopping 265

Shopping Fashion Marketing Consumer 265

Retail TouchPoints

FEBRUARY 17, 2023

When she joined Homedics in May 2022, she wanted to bring similar processes to her new team that also encouraged deep collaboration and brainstorming. But as brands navigate rising acquisition costs and wavering customer loyalty, D’Arcy believes they need to balance both methods to see true returns on their effort.

Marketing 290

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Retail TouchPoints

MAY 3, 2022

Leaders from TikTok , Snapchat and Pinterest spoke at the 2022 Sofa Summit , hosted by Smartly.io , to discuss how marketers can better utilize the unique options that set each platform apart. The key for making the most of marketing on these platforms? Tailor the content to both the audience and the medium.

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Marketing Consumer Advertising Social Commerce 287

Inside Retail

NOVEMBER 8, 2023

The return of independent bookstores As of 2023, the American Book Association (ABA) has announced a total 2,185 bookstore businesses, 2,599 locations, and over 300 more members than it had in 2019, reaching its highest membership levels in over 20 years. What’s driving this resurgence? Unit sales of print adult fiction books were up by 8.5

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Retail TouchPoints

APRIL 28, 2023

During this time, as a “lean and mean” team, “We didn’t really have social media, we didn’t do any marketing,” Wells explained. “We When he returned to True Religion as creative director in late 2019, social media and the creator economy had reached a critical inflection point.

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Retail TouchPoints

NOVEMBER 21, 2022

Good product and stellar customer service are a big part of the recipe, but the secret sauce has been the brand’s social marketing strategy , according to Ben Yahalom, who joined the company from Meta in March 2022 as Chief Business Officer and was promoted to President in October. Yahalom said.

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Retail TouchPoints

JANUARY 24, 2023

Profitability is the Name of the Game Retailers will be looking for strong returns on investment throughout the enterprise, which means potentially putting projects with a longer-term payback — like the metaverse — on the back burner.

Home Furnishings 279

Home Furnishings Advertising Consumer Customer Experience 279

Retail Minded

JANUARY 21, 2022

Recognized and respected as the largest conference and expo in the world supporting the retail industry, I was both excited and proud to return to the NRF show floors for the first time since the global pandemic. Also known as social commerce, this is a $89.4 In fact, eMarketer predicts social commerce will rise by 34.8%

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Inside Retail

FEBRUARY 27, 2023

Australia Post’s 2022 e-commerce industry report told us that online retail sales represent around 20 per cent of total retail sales , with shopping habits being reformed during the pandemic. However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8

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Inside Retail

NOVEMBER 29, 2023

The app plays a key role in increasing overall customer satisfaction within the online fashion retail space, which results in purchases that are significantly less likely to be returned. Returns through the Mys Tyler platform are less than 5 per cent, compared to an industry average of up to 40 per cent, according to the platform.

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