Inside Retail

DECEMBER 14, 2022

When it comes to social commerce or ‘shopper-tainment’, the valuations of this burgeoning space can fluctuate wildly. One report claimed that social experiences will directly influence US$42 billion of e-commerce sales in Southeast Asia by the end of 2022. The rise of TikTok Shop in 2022 has been phenomenal.

Social Commerce 130

Social Commerce Marketing Checkout Wholesale 130

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Returns, whether from gift-based purchases or not, significantly slow down associates’ availability during such a crucial time, when busyness is already a given and when too much of the process depends on employees.”.

Consumer 241

Consumer Sporting Goods Checkout Shipping 241

Retail TouchPoints

MARCH 23, 2022

Singles’ Day, also known as Double 11, is now the world’s largest shopping holiday, with advertisers seeing incredible returns. brands leverage these ecommerce strategies going into 2022? As social commerce becomes increasingly entrenched in mainland China, livestreaming has become a backbone to the influencer and ecommerce economy.

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Advertising Social Commerce Promotions Outdoor 231

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Merchant Services Payment Services Promotions Location 232

Inside Retail

JANUARY 2, 2023

While we’re expecting this year to see an acceleration of many trends that took off in the pandemic years, the consumerisation of B2B e-commerce is the sleeper of the 2023 season. Social commerce and live shopping. Social commerce is anticipated to grow three times faster than traditional e-commerce by 2025.

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Shopping Social Commerce Wholesale Specialty Retailers 264

Retail TouchPoints

APRIL 18, 2023

For example, YouTube creators carry significant weight — 93% of viewers say they don’t return a purchase that was informed by YouTube [5]. For those who are skeptical about the return of in-store shopping — skepticism be gone. Oct 6-10, 2022. And these creator relationships can extend into the physical world too.

Merchant Services 237

Merchant Services Payment Services Social Commerce Returns 237

Retail TouchPoints

AUGUST 12, 2022

Among the solutions chosen for the 2022 cohort were tools that support sustainability by repurposing garments in both the physical and digital worlds — solutions that can advance the evolution of retail personalization with innovations in areas such as the metaverse, NFTs, gaming, social commerce and product returns.

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Social Commerce Fashion Returns Consumer 190

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Merchant Services 249

Merchant Services Social Commerce Checkout Payment Services 249

Retail TouchPoints

AUGUST 9, 2022

For example, social commerce is a “big thing” in China, Ahluwalia noted. Consider the Entire Experience — Returns Included. While brands undoubtedly saw a rise in sales, they also saw a rise in returns. People don’t want to deal with the headache [of returns], so they just keep it and it’s collecting dust in their closet.

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Social Commerce Returns Consumer Marketing 260

365 Retail

DECEMBER 21, 2021

Now, as we move into a post-pandemic environment, what will 2022 bring for retailers? What does 2022 hold for the retail industry? In 2022, the focus for retailers will be reaching?this?omnichannel Many assume the popularity of online shopping and decline of the high-street will continue during 2022. decision making.?In

Social Commerce 104

Social Commerce Payment Services Consumer Shopping 104

Retail TouchPoints

JANUARY 4, 2022

Do you believe this will change, or most importantly, simplify, in 2022? RTP: There are so many new digital commerce opportunities emerging, but the report’s introduction noted that we’ve “returned to our defaults,” or “the store of yore.” Future Commerce forecasts this trend will continue through 2022.

Consumer 314

Consumer Customer Experience Marketing Fulfillment 314

Inside Retail

JANUARY 2, 2025

One Mile made its runway debut at Afterpay Australian Fashion Week 2022 with its Resort ’23 collections. Loyal following Robinsons road to One Mile started over a decade ago when she began blogging on YouTube and built an audience through social media. Theyve really enjoyed being able to try stuff on and not have to return it.

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Boutique Fashion Location Returns 278

Retail TouchPoints

JANUARY 12, 2023

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show , running Jan. Reda quoted a 2022 KPMG consumer study revealing that while 58% know about the metaverse, only 8% have actually visited/participated ( 43% said they were likely to participate during the next 12 months ).

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Consumer Beauty and Health Returns Location 253

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. The new Square-specific Amex credit card, which will be powered by i2c Inc. small business owners.

Merchant Services 236

Merchant Services Finance Advertising Marketing 236

Retail TouchPoints

OCTOBER 31, 2024

Since its first venture in 2022, the brand has had various successful experiences under its belt, including the PlayPrints Simulator. Key metrics include Roblox reach and engagement metrics such as total visits to the gaming experience versus average, return users, favorites and daily average users.

Accessories 246

Accessories Fashion Marketing Apparel 246

Retail TouchPoints

FEBRUARY 7, 2023

But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023. The luxury market has a few key advantages that will likely safeguard it from financial turmoil. Will Luxury’s Biggest Market Rebound?

Payment Services 271

Payment Services Consumer Marketing Fast Fashion 271

Retail TouchPoints

JANUARY 11, 2023

Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic. Some may argue there are too many options.

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Fulfillment Social Commerce Management Shopping 254

Retail TouchPoints

DECEMBER 2, 2022

When Mitchell’s grandfather, Morris “Moishe” Cohen, returned from fighting in World War II, he and his brother-in-law took over the business. We’ve always just relied on word of mouth, and for a local neighborhood shop in 2022, word of mouth is social media ,” said Skye.

Social Commerce 257

Social Commerce Clienteling Location Shopping 257

Retail TouchPoints

NOVEMBER 18, 2022

As more households open their doors and host gatherings for their immediate and extended family, they are returning to some old spending behaviors. The second was a survey of 2,600 parents as well as their extended family and friends.

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Planning Jewelry Consumer Shopping 254

Retail TouchPoints

DECEMBER 28, 2021

will surpass $1 trillion in 2022. It’s true that double-digit growth in U.S. ecommerce is expected to continue in 2021, according to eMarketer , which also projects that digital sales in the U.S. That omnichannel view of understanding is terribly important.”.

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Fulfillment Checkout Consumer Returns 255

Retail TouchPoints

FEBRUARY 7, 2024

For example, a grocery store may hand customers “scratch and save” cards at checkout, capturing customers’ attention through the thrill of winning free or discounted items that will guarantee their return to that store. Make it fun. She also co-chairs the VRARA’s Metaverse Committee and is a Women in Games Ambassador.

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Customer Retention Customer Experience Advertising Consumer 230

Inside Retail

MAY 2, 2021

Mobile commerce shopping has boomed and is up 45 per cent according to PwC, and there is a clear shift towards social commerce, especially among the younger generations: Statista reports that 48 per cent of consumers aged 18-34 have purchased via social commerce.

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Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

JULY 25, 2022

And we’re also seeing significant reductions in returns , because again, consumers have a better understanding of what that product is. “One of our clients, Diesel , actually saw ACV increase 70% with 3D compared to 2D, because it gives consumers such a better understanding of the product,” she shared at RICE.

Consumer 249

Consumer ATS Marketing Returns 249

Retail TouchPoints

FEBRUARY 17, 2023

When she joined Homedics in May 2022, she wanted to bring similar processes to her new team that also encouraged deep collaboration and brainstorming. But as brands navigate rising acquisition costs and wavering customer loyalty, D’Arcy believes they need to balance both methods to see true returns on their effort.

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Marketing Wholesale Advertising Consumer 272

Inside Retail

NOVEMBER 8, 2023

The return of independent bookstores As of 2023, the American Book Association (ABA) has announced a total 2,185 bookstore businesses, 2,599 locations, and over 300 more members than it had in 2019, reaching its highest membership levels in over 20 years. What’s driving this resurgence? Unit sales of print adult fiction books were up by 8.5

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Social Commerce Returns Marketing Location 130

Retail TouchPoints

NOVEMBER 10, 2023

While they are essentially the same thing, many industry experts believe the term “commerce media” offers a more accurate definition of what these new advertising platforms are able to do. In 2022, global retail media revenue reached $101 billion, according to GroupM. shoppers) and a direct connection to the actual end transaction.

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Advertising Marketing Social Commerce Consumer 257

Retail TouchPoints

OCTOBER 7, 2022

The integration at The Independent launched in September 2022 with a set of participating brands including Weekday , ARKET , Panda , Facegym , Love Brand & Co. The integration at The Independent launched in September 2022 with a set of participating brands including Weekday , ARKET , Panda , Facegym , Love Brand & Co.

Merchant Services 238

Merchant Services Checkout ATS Fulfillment 238

Retail Minded

JANUARY 21, 2022

Recognized and respected as the largest conference and expo in the world supporting the retail industry, I was both excited and proud to return to the NRF show floors for the first time since the global pandemic. Also known as social commerce, this is a $89.4 In fact, eMarketer predicts social commerce will rise by 34.8%

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Payment Services Social Commerce Merchant Services Fulfillment 52

Retail TouchPoints

JANUARY 24, 2023

Profitability is the Name of the Game Retailers will be looking for strong returns on investment throughout the enterprise, which means potentially putting projects with a longer-term payback — like the metaverse — on the back burner.

Home Furnishings 261

Home Furnishings Advertising Consumer Customer Experience 261

Retail TouchPoints

APRIL 28, 2023

During this time, as a “lean and mean” team, “We didn’t really have social media, we didn’t do any marketing,” Wells explained. “We When he returned to True Religion as creative director in late 2019, social media and the creator economy had reached a critical inflection point.

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Fashion Consumer Marketing Accounting 245

Retail TouchPoints

MAY 3, 2022

Leaders from TikTok , Snapchat and Pinterest spoke at the 2022 Sofa Summit , hosted by Smartly.io , to discuss how marketers can better utilize the unique options that set each platform apart. The key for making the most of marketing on these platforms? Tailor the content to both the audience and the medium.

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Marketing Consumer Advertising Social Commerce 230

Inside Retail

FEBRUARY 27, 2023

Australia Post’s 2022 e-commerce industry report told us that online retail sales represent around 20 per cent of total retail sales , with shopping habits being reformed during the pandemic. However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8

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Payment Services Social Commerce Promotions Department Stores 130

Inside Retail

NOVEMBER 29, 2023

The app plays a key role in increasing overall customer satisfaction within the online fashion retail space, which results in purchases that are significantly less likely to be returned. Returns through the Mys Tyler platform are less than 5 per cent, compared to an industry average of up to 40 per cent, according to the platform.

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Customer Experience Fashion Returns Shipping 130

Inside Retail

JUNE 28, 2022

“Internet penetration rate in Malaysia is now over 80 percent and the number of active social media users also increased quite a bit over the years,which brings about huge potential in social commerce and the rise of local influencers in Malaysia,” Huang said. Miniso’’s Q2 2022 revenue increased by 20.7 percent to US$435.1

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Inventory Turnover Clienteling Social Commerce Consumer 130

Retail TouchPoints

NOVEMBER 25, 2024

It was around the time Hurricane Sandy hit the Jersey Shore, so we decided to donate the bags to people as they returned to their homes on the island and get groups involved for donations. We got right over $1 million ,and it allowed me to hire two more people through 2022. RTP: How did COVID affect your operations?

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Wholesale Advertising Sporting Goods Marketing 214

Inside Retail

MARCH 2, 2022

ARO: What innovations are coming up for Mirvac in 2022? One of the movements we are heavily investing in is fashion start-ups and social-commerce platforms that connect brands with humans. We truly believe the future of fashion will integrate sustainability, convenience, and physical and digital spaces.

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Shopping Fashion Social Commerce Fulfillment 130

Rangeme

APRIL 5, 2022

The 2022 Global Market: Spring Buying Days, a four-day immersive purchasing, discovery, and educational experience facilitated by ECRM and powered by RangeMe, just took place March 28 – April 1. For e-commerce, the metaverse is quickly becoming the new marketplace. The ongoing rise of private labels.

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Marketing Consumer Shopping Social Commerce 52