Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 343

Planning Location Shopping Point of Sale 343

Retail TouchPoints

SEPTEMBER 7, 2023

Aēsop operates approximately 400 points of sale across the Americas, Europe, Australia, New Zealand and Asia, with a recent advance into China, where the brand opened its first store in 2022.

Point of Sale 264

Point of Sale Shopping Planning Marketing 264

Retail TouchPoints

JULY 9, 2024

However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores. The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth.

Point of Sale 279

Point of Sale Payment Services Customer Experience Department Stores 279

Retail TouchPoints

DECEMBER 25, 2023

Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. Costco grew revenue by 6.7% and net income by 7.7% No, retail isn’t dead.

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282

Retail TouchPoints

SEPTEMBER 11, 2023

According to the Forrester survey , 55% of brands say winning foot traffic will be a top challenge, while a McKinsey report found that more consumers switched brands in 2022 compared to the previous two years. Why is experiential retail having a moment? To help, retailers are transitioning to edge computing.

Point of Sale 264

Point of Sale Customer Experience Shopping Location 264

Retail TouchPoints

JUNE 1, 2022

But if you’re interested in what’s driving retail growth right now, in 2022, you’ve come to the right place. Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” By March 2022, this had declined to $8.7

Checkout 299

Checkout Location Shopping Consumer 299

Retail TouchPoints

SEPTEMBER 4, 2024

Amazon ’s Just Walk Out (JWO) cashierless technology has found a welcoming home in sports stadiums, a trend that will continue this fall, with a total of 14 new stores joining those already in place at Lumen Field in Seattle and Commanders Field outside Washington, D.C., as well as Baltimore’s first JWO store at M&T Bank Stadium.

Payment Services 278

Payment Services ATS Checkout Point of Sale 278

Retail TouchPoints

SEPTEMBER 30, 2020

The experience will be in nearly 200 Walmart supercenters by the end of January 2021, as well as in select Health Centers and Neighborhood Markets, and Walmart will expand the redesign to nearly 1,000 stores byQ1 2022.

Shopping 301

Shopping Checkout Payment Services Kiosk 301

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores.

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

NOVEMBER 20, 2023

External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022. Employee Theft Alarmingly, internal theft accounted for nearly one-third of shrink in 2022 (NRF). This represents the greatest source of loss for retailers of all sizes.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

NOVEMBER 30, 2021

Amazon announced that it would make its JWO technology available to other retailers in March 2020 , and deployed the technology at an Amazon Fresh store in June 2021. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022.

Checkout 297

Checkout Payment Services Customer Experience Supermarket 297

Retail TouchPoints

JULY 25, 2023

It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S. population within five miles of a Walgreens store. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs.

Payment Services 246

Payment Services Fulfillment Store Operations Point of Sale 246

Retail TouchPoints

FEBRUARY 7, 2023

The mall also had missed the previous payment deadline for the same reason in August 2022. The American Dream mall and entertainment complex failed to make a Feb. 1, 2023 $8.8 million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. The notice from U.S.

Payment Services 276

Payment Services Department Stores Checkout Finance 276

Retail TouchPoints

MARCH 30, 2023

But it’s retailers’ reluctance to move their point of sale (POS) systems from a traditional client/server setup to a cloud-based architecture that really slows down progress. The resistance is real — people are not comfortable yet with putting their POS in the cloud,” said Dave Bruno, Director of Retail Market Insights at Aptos.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

Retail TouchPoints

AUGUST 30, 2023

However, 49% provide specific delivery dates during checkout, providing confidence and transparency, up from 37% in 2022, an option increasingly important to shoppers. Although there was an increase in same-day delivery to 33%, only 44% today offer next-day delivery (61% in 2022). She can be reached at kathy.kimple@osf.digital.

Checkout 262

Checkout Shipping Customer Experience Point of Sale 262

Retail TouchPoints

JULY 20, 2023

Amazon first added palm payments to 11 Denver-area Whole Foods stores in April 2023 , and the technology was reportedly rolled out to 65 Whole Foods stores in California beginning in August 2022. “We

Payment Services 246

Payment Services Planning ATS Supermarket 246

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. At the same time, they’re trying to help associates feel empowered in an increasingly busy, high-pressure environment.

Payment Services 245

Payment Services Accessories Point of Sale Store Operations 245

Retail TouchPoints

MAY 31, 2023

Online sales accounted for 14.5% of total retail sales in the second quarter of 2022 — a 7.4% Why Digital Signage is the Wave of the Future in Retail When digital signage is referenced, especially in retail, it’s often associated with digital screens flipping through deals, specials or other offers near the point of sale.

Advertising 278

Advertising Customer Experience Point of Sale Marketing 278

Retail TouchPoints

FEBRUARY 10, 2022

The persona came complete with wig and costumes and allowed Leite to do something most CEOs never get to do — take an unvarnished look at the front lines of the business she leads. The episode was shot in early 2021 and aired on Jan.

Inventory Management 321

Inventory Management Beauty and Health Management Point of Sale 321

Retail TouchPoints

JULY 21, 2020

The retailer will invest in features such as advanced notification for customers, improvements in fulfillment center operations to increase speed and trackability and a pilot of micro fulfillment centers located in the backrooms of supercenters. On the distribution front, Walmart Canada will open a 300,000-square-foot.

Fulfillment 239

Fulfillment Payment Services Beauty and Health Checkout 239

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. 8 Best Retail-Focused POS Systems for SMBs in 2022.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

Retail TouchPoints

OCTOBER 4, 2023

Convenience Only Becomes More Important Another stat from our 2022 Omni Guide showed that 66% of consumers choose a retailer based on convenience, while only 47% choose a retailer based on price/value. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. Best Retail-focused POS Systems in 2022.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

JANUARY 8, 2024

of retailers believe external theft unrelated to ORC was more of a priority in 2023 than 2022. In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Similarly, 57.8% reported ecommerce fraud and loss as a growing concern, while 48.5%

Loss Prevention 261

Loss Prevention Returns Point of Sale Shipping 261

Retail TouchPoints

JUNE 15, 2022

And that’s true whether the actual sale happens in-store or continues online. According to one survey , more than one-third of retailers plan to invest in livestream shopping in 2022, and 30% also intend to implement virtual reality shopping. Social Shopping (Livestream).

Payment Services 264

Payment Services Checkout Shrinkage Fast Fashion 264

Retail TouchPoints

AUGUST 29, 2023

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016.

Payment Services 275

Payment Services Accounting Customer Experience Point of Sale 275

Retail TouchPoints

JULY 17, 2023

billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. According to Grand View Research , the global IoT retail market was valued at $42.38

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Independent Retailer

JULY 29, 2022

The most common area in-store that retailers focus on to improve customer engagement is at the Point of Sale (POS). Between 2018 and 2020, European retailers have increased their use of RFID tagging technologies from 27-77 percent, according to a 2022 Statista Study. Transforming the POS. The Importance of RFID.

Customer Experience 98

Customer Experience Shrinkage Checkout Inventory Management 98

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Here Are The Ten Emerging Retail Trends We Predict For 2022. While many retailers appointed a store associate to physically count foot traffic to adhere to the occupancy rule, some retailers added floor markers that are spaced 6 feet apart and installed customized plexiglass shields at all point-of-sale.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

Star Miconics

APRIL 25, 2022

Somerset, NJ – April 25, 2022 – Star Micronics , a leading manufacturer of mobile, point-of-sale (POS), and customer engagement technologies, is proud to announce the launch of their revamped Star Micronics Cloud Services platform, renewed and renovated for a changing world. Visit StarMicronicsCloud.com to get started. .

Point of Sale 52

Point of Sale Store Operations Management Promotions 52

M19 Retail

JULY 5, 2023

The Aubuchon Company is the oldest family-owned and managed hardware store chain in the US with over 100 stores across the country. About Mi9 Retail Founded in 2002, Mi9 Retail’s mission is to develop great software that delights end users by excelling in design and functionality.

Checkout 52

Checkout Point of Sale Inventory Management Management 52

M19 Retail

JUNE 8, 2023

Mi9 Retail offers a complete suite of retail software that includes merchandise management, point of sale, business intelligence, sales audit, invoice matching, order management, and e-commerce – all connected to a common retail analytics platform.

Point of Sale 40

Point of Sale Inventory Management Management Store Operations 40

M19 Retail

DECEMBER 9, 2022

2 in Customer Satisfaction Top 10 in 9 Additional Categories MIAMI, FLORIDA December 9, 2022 – Based on stringent criteria, the annual RIS Software LeaderBoard evaluates retail technology vendors in head-to-head rankings and Top-10 lists based on retailers’ satisfaction and the completeness of their solution.

Merchant Services 40

Merchant Services Department Stores Point of Sale Apparel 40

Mass Relators

SEPTEMBER 12, 2022

This technology provides the tools needed to engage the shopper, take an order, fulfill that order for pickup or delivery, replenish stock, confirm receipt and interact with point of sale. This will help level the playing field with competitors, which aren’t slowing their innovations and are working diligently to capture market share.

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52