Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. in fiscal 2024, with an ultimate long-term goal of 20,000 U.S. In fact, beverage innovations now account for 85% of beverage sales, the company shared.

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Planning Returns Marketing Accounting 234

Retail TouchPoints

MARCH 9, 2023

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. The retailer also plans to exit its Field & Stream banner; after closing 12 of those stores in Q4 2022, which ended Jan.

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Location Sporting Goods Planning Discount Store 243

Retail TouchPoints

MARCH 10, 2022

Ross Stores is already nearly one-third of the way toward its goal of opening approximately 100 new stores in fiscal 2022. In February and March 2022, the discount retailer opened 22 Ross Dress for Less locations and eight dd’s DISCOUNTS stores in 15 states and Guam. 29, 2022, Ross achieved total sales of $18.9

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Location Planning Discount Store Returns 229

Retail TouchPoints

MARCH 6, 2024

million generated in 2022. Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year. In only its second full year as a public company, Warby Parker generated net revenue of $71.7 million in 2023, 12% higher than the $669.8

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Planning Marketing Spend Management Shopping 251

Retail TouchPoints

DECEMBER 8, 2023

Dollar General is planning approximately 2,385 real estate projects for fiscal year 2024, including about 800 new store openings (including approximately 30 pOpshelf openings and 15 new stores in Mexico ), along with 1,500 store renovations and 85 store relocations. The discount retailer reported net sales of $9.7

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Planning Apparel Location Consumer 240

Retail TouchPoints

SEPTEMBER 14, 2022

Olympia Sports has filed for Chapter 11 bankruptcy protection, seeking an orderly wind-down of its operations. The retailer plans to close its 35 remaining brick-and-mortar stores by Sept. 30, 2022, according to a filing with the U.S. bankruptcy court in Delaware.

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Planning Location ATS Store Operations 249

Retail TouchPoints

DECEMBER 2, 2021

The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. billion , but that was mostly attributed to new store openings.

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Planning Location Consumer Marketing 255

Retail TouchPoints

JUNE 29, 2023

The company also has been making efforts to expand the availability of its offerings; Shipt revealed plans to add SNAP EBT to its payment options in September 2022 and debuted its LadderUp initiative supporting food access and local businesses in February 2023.

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Planning Payment Services Store Operations Customer Experience 241

Retail TouchPoints

MARCH 15, 2023

The company’s Triple Double growth plan was announced in March 2022 , when it set the goal of tripling its store count to more than 3,500 locations by the end of fiscal 2030 while at least doubling sales and growing operating margin by 14% by the end of fiscal 2025.

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Retail TouchPoints

SEPTEMBER 29, 2023

brick-and-mortar retailing in late 2021 with a 20,000-square-foot flagship store at New Jersey’s American Dream mall , followed by 452 Toys ‘R’ Us shop-in-shops at Macy’s in 2022. The new stores will open in prime locations that complement the existing Macy’s retail footprint, according to the company.

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Planning Specialty Retailers Shipping Returns 268

Retail TouchPoints

OCTOBER 13, 2023

Netflix is reportedly planning to open permanent brick-and-mortar stores, beginning in 2025 with two in the U.S. Dubbed “Netflix House,” the stores will offer dining, live experiences and retail options related to the streaming service’s shows, including a Squid Game -themed obstacle course.

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Location Planning Wholesale Consumer 226

Retail TouchPoints

MARCH 7, 2023

As part of the retailer’s plans to open 100 locations in 2023, Ross Stores opened 11 Ross Dress for Less and eight dd’s Discounts stores in 13 states during February and March. This is the second year in a row when Ross Stores will grow its footprint by 100 locations while maintaining the same ratio of Ross to dd’s shops.

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Planning Apparel Department Stores Discount Store 243

Retail TouchPoints

SEPTEMBER 26, 2023

Drugstore chain Rite Aid is reportedly negotiating with creditors on a Chapter 11 plan that would include liquidating a hefty number of its 2,100 -store fleet, according to the Wall Street Journal. Sources also revealed that Rite Aid plans to auction off its Elixir pharmacy unit and other valuable parts of the business.

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Planning Store Operations 252

Retail TouchPoints

MARCH 5, 2021

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. Burlington currently operates 761 stores across the U.S. For the 13 weeks ended Jan. 30, 2021, total sales increased 4% to $2.3

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Planning Location Store Operations Accounting 226

Retail TouchPoints

JUNE 29, 2023

The specific stores that will be targeted have not been announced, but the U.S. The closures are part of Walgreens’ plan of “accelerating our portfolio optimization to further simplify the business,” according to CFO James Kehoe. However, operating losses grew to $500 million in Q3 2023 compared to a loss of $333 million in Q3 2022.

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Planning Location Store Operations 247

Retail TouchPoints

FEBRUARY 2, 2024

net sales decline in Q4 2023, Tractor Supply still plans to open up to 95 brick-and-mortar stores in 2024, as well as complete its 10th distribution center. Comp store sales in Q4 dipped 4.2% ; for the full year of 2023, Tractor Supply’s net sales increased 2.5% , while comp store sales remained even with the prior year.

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Planning Location Store Operations Fulfillment 207

Retail TouchPoints

NOVEMBER 15, 2023

Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. Labor efforts started slowly at REI: the August 2022 unionization of a Berkeley, Calif. store was only the second REI location to be organized.

Planning 266

Planning Department Stores Wholesale Location 266

Retail TouchPoints

SEPTEMBER 23, 2022

The retailer is hoping the higher starting wage range it announced in February 2022 , $15 to $24 per hour, will streamline its holiday hiring plans despite ongoing labor shortages. the 40,000 employees that Walmart plans to add to its payroll for the holiday sales season. 24, 2022. Target’s target is 2.5X

Planning 206

Planning Shopping Store Operations Fulfillment 206

Retail TouchPoints

MARCH 29, 2023

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. And I’m delighted that Adrian’s role has greatly expanded, leveraging his deep strategic expertise, commitment to omnichannel operational excellence and strong financial discipline.”

Planning 235

Planning Home Furnishings Finance Management 235

Retail TouchPoints

FEBRUARY 26, 2024

After opening a net 23 new stores in 2023 for a total of over 400 locations, Sprouts Farmers Market plans to open 35 new locations this year, all in its new smaller-store format. Sprouts committed to shrinking its stores’ square footage by 23% as a way to reduce environmental impact in June 2023. Q4 net sales of $1.7

Planning 210

Planning Supermarket Location Marketing 210

Retail TouchPoints

OCTOBER 28, 2021

Starbucks is boosting pay for its associates to some of the highest levels in the retail industry, with a new range of $15 to $23 per hour for baristas starting in summer 2022. This will put the company’s average hourly pay at nearly $17 per hour , which could help stores find staff despite the tight labor market.

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Location Planning Marketing ATS 251

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion during the same period in 2022. Excluding fuel sales, same-store sales grew 1.1% billion in cash.

Planning 224

Planning Grocer Wholesale Payment Services 224

Retail TouchPoints

OCTOBER 19, 2021

Eileen Fisher will reportedly step down as CEO of Eileen Fisher at the beginning of 2022 to focus on design, with the goal of eventually moving away from that role as well, according to WWD. I have tried before to let go and it’s just that I’m ready now,” said Fisher in an interview with WWD.

Planning 251

Planning Shopping Store Operations ATS 251

Retail TouchPoints

OCTOBER 27, 2021

Ulta Beauty plans to maintain its growth with 50 new store openings each year, enhanced last mile options and investments in media and AI, including the launch of an in-house retail media network. The retailer is putting global expansion plans on hold as it focuses on its home country.

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Planning Consumer Marketing Location 222

Retail TouchPoints

MARCH 9, 2022

With the potential for new COVID variants, record levels of inflation and evolving consumer preferences, 2022 retail design will change more in the next year than it has in the past decade. Retail is full of opportunities for brands in 2022. As the major driver of the U.S. economy, it’s not something that’s going away.

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Fulfillment Jewelry Location Consumer 223

Retail TouchPoints

MAY 26, 2022

However, Kohl’s is still committed to its stores and announced a multi-year plan that includes new store openings, remodels and enhanced omnichannel capabilities. The retailer’s Q1 2022 sales fell 5.2% The retailer’s Q1 2022 sales fell 5.2%

Planning 198

Planning Returns Management Consumer 198

Retail TouchPoints

MARCH 8, 2023

Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5 The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology.

Planning 210

Planning Payment Services Discount Store Location 210

Retail TouchPoints

SEPTEMBER 22, 2022

Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad news will do little to dampen a potentially successful — if not extraordinary — season. Retailers are planning to cut back in one area: marketing. Retail Leaders Remain Optimistic About Holidays Despite Headwinds.

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Promotions Fulfillment Inventory Management Drop-Shipping 229

Retail TouchPoints

APRIL 19, 2023

The changes at the top follow a global talent search that was initiated in August 2022 in anticipation of Robert Sawyer’s planned retirement as Loblaw COO at the end of 2023. Weston will remain as Chair of the Loblaw board of directors as well as CEO and Chair of the board of directors for parent company George Weston Ltd.

Planning 217

Planning Supermarket Shopping ATS 217

Retail TouchPoints

APRIL 10, 2023

Bankruptcy Court in Maryland and plans to close all 39 stores in Maryland, Virginia and the District of Columbia. The retailer has been battling declining sales for several years, incurring operating losses of $280,000 and $1.76 Shoe City has filed for Chapter 11 protection in the U.S. million , and Timberland , owed $1.4

Planning 187

Planning Accessories Apparel Merchandise Store 187

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 202

Planning Location Checkout Marketing 202

Retail TouchPoints

JANUARY 19, 2023

17, 2022 for exposing workers to ergonomic hazards. In December 2022, OSHA cited Amazon for 14 recordkeeping violations as part of the same investigation with regard to the company’s failure to accurately record and report worker injuries and illnesses. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y.

Planning 257

Planning ATS Shipping Location 257

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 306

Planning Location Shopping Point of Sale 306

Retail TouchPoints

NOVEMBER 25, 2024

one of its three main markets by 2026, Mango plans to operate 42 stores in the country by the end of 2024. The apparel retailer also plans to open more than 20 locations next year, primarily in the Sun Belt and Northeast, according to CNBC. The retailer’s target is to operate approximately 65 U.S.

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Planning Apparel Location Marketing 167

Retail TouchPoints

AUGUST 4, 2023

This omnichannel expansion comes on the heels of a strong fiscal 2022, with the retailer reporting $1.8 “We’re grateful to be in a position to expand our retail presence and build new wholesale relationships in order to serve more customers.” billion in revenues.

Specialty Retailers 244

Specialty Retailers Wholesale Planning Outdoor 244

Retail TouchPoints

JULY 1, 2022

Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity. The ultimate plan is to sell to the highest bidder. as of July 1, 2022.

Telecommunications 291

Telecommunications Finance Store Operations Consumer 291

Retail TouchPoints

MAY 3, 2023

store total to more than 2,400 by the end of 2023 and will span the entire continental U.S., The store growth builds on the 139 locations opened or remodeled in 2022 , which Aldi credited as contributing to the 9.4 As of April 2023, Aldi already has opened 35 new stores and welcomed 5.3 with an emphasis on the Southeast.

Grocer 206

Grocer Planning Location Customer Experience 206