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How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture

Retail TouchPoints

But the merchant was suffering from a bit of an image problem that made it seem fusty and old-fashioned, a situation that led to a companywide turnaround plan initiated in 2020. Then, in 2022 the retailer debuted a dropship channel for online sales.

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Has Foot Locker found its stride with ‘Lace Up’ turnaround plan?

Inside Retail

In 2023, Foot Locker CEO and president Mary Dillon announced the launch of Foot Lockers multi-tiered revival plan, Lace Up. Our ‘Lace Up’ plan will create pathways for growth in both our areas of historic strength and our opportunity areas for the future, said Dillon. Even though Q4 sales were down by 5.8

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Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

Retail TouchPoints

Funderburk and Zamansky shared how the company is doubling down on its human-centered AI approach to create a more customer-centric shopping experience and return the company to growth. The customers Fix is shipped and they have three days to test out the items and select which ones they want to buy and which ones theyll return.

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Walmart Tests Experiential ‘Beauty Bars’ in 40 Stores; Amazon Beauty Event Returns

Retail TouchPoints

In July 2022 Walmart announced plans to add Beauty Lounges in 400 stores in partnership with cosmetics brand Mayvenn. They mix basics with premium. And theyre asking for more more personalization, more transparency and more options that meet their needs, their budgets and their lives.

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Fashion insiders weigh in on the uncertain future of Australian Fashion Week

Inside Retail

This sentiment was also echoed by Emma Clegg, co-founder of Jam the label, whose runway at AFW 2022 broke the Melbourne-based brand into the fashion mainstream and put a necessary spotlight on ‘adaptive clothing’. According to Francisco, Ngali was planning to show its resort collection at AFW next year.

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Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer

Retail TouchPoints

Aimée Lapic, CEO, Hanna Andersson The woman behind the curtain of much of this effort is CEO Aimée Lapic, who joined the company in 2022. Lapic also plans to ramp up the collaborations, in particular with more unexpected brands like Baggu, as a way to grow the Hanna community even further. “We’re

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Amazon is set to take off in Australia this year, get ready

Inside Retail

billion in 2022. billion in gross merchandise volume (total spend before fees, discounts and returns) up from $4.5 In April 2024, it announced it planned to invest $490 million in opening two new fulfilment centres in Horsley Park, Western Sydney, with one to open later in 2025 and the other by 2026. billion in the prior year.