Inside Retail

JANUARY 6, 2025

billion in 2022. This, combined with Amazons dedicated focus on building a vast fulfilment network to underpin its delivery proposition, has allowed the brand to achieve the size and scale it has in the UK. Fulfilment expansion Amazon Australia is heavily investing in expanding its fulfilment capabilities in the local market.

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Retail TouchPoints

AUGUST 25, 2022

Instacart has introduced a new Big & Bulky fulfillment service nationwide for same-day scheduled delivery of larger products, which customers can purchase alongside smaller items such as their groceries.

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Retail TouchPoints

OCTOBER 16, 2023

Walmart , which had announced plans to open four next-generation fulfillment centers in June 2022 , will build a fifth location scheduled to open in 2026 in Stockton, Calif. The 900,000-square-foot facility will help Walmart fulfill online orders for West Coast customers more quickly and efficiently. “In in a statement. “In

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Retail TouchPoints

FEBRUARY 14, 2024

Staples will install autonomous item-handling robots in its fulfillment centers as part of a multi-year agreement with RightHand Robotics. Robots have been used in fulfillment centers by a number of brands, including Amazon. Walmart purchased robotics company Alert Innovation in October 2022.

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Retail TouchPoints

JULY 26, 2022

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? Here are our five holiday shopping predictions to consider as you develop your strategy for the 2022 season. For retailers, 2022 is about playing the long game.

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Retail TouchPoints

APRIL 1, 2025

Complicated Competitive Dynamics GoodwillFinds.com was launched in October 2022 in a bid by the 120 -year-old thrift store chain to grab a larger piece of the growing online resale market. All outstanding orders from GoodwillFinds will still be fulfilled, according to the website.

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Retail TouchPoints

JANUARY 26, 2023

Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023. The retailer also completed a chainwide rollout of inventory-scanning robots in October 2022. “As

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Inside Retail

FEBRUARY 2, 2024

But everyone is talking about brand delivered, brand fulfilled, e-concessions and digital concessions. Brand fulfilment and digital concessions are on the rise, which is more or less a form of dropshipping, except the goods are shipped directly from the supplier in branded packaging. E-commerce is undergoing a structural change.

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Retail TouchPoints

FEBRUARY 6, 2025

First Step: Expanding the Online Offering Part of the reason for that low number was the fact that the companys website only featured a subset of products and minimal fulfillment capabilities. Then, in 2022 the retailer debuted a dropship channel for online sales.

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Kiosk Fulfillment Customer Experience Planning 253

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. 2022 certainly isn’t turning out how anyone thought it would. 2022 certainly isn’t turning out how anyone thought it would. Not to toot our own horn, but we hit the nail on the head with this one.

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Retail TouchPoints

NOVEMBER 3, 2021

These and other benefits will feed “massive increases in groceries, soft goods and the hospitality sector” for mobile deployments, explained Buzek.

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Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

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Retail TouchPoints

DECEMBER 31, 2024

Consider these facts: total returns amounted to $743 billion in merchandise in 2023 and in 2022; approximately 16.5% With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment.

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Retail TouchPoints

JANUARY 9, 2025

That transformative impact fulfills The North Faces goals for the flagship location, which opened on Londons Regent Street in late March 2024. In October 2022 The North Face unveiled a five- year expansion plan that will add 300 global retail and partner locations, as well as updating existing stores with a refreshed approach.

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Retail TouchPoints

AUGUST 18, 2023

TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. Now the UK also will be the first market for the company’s new logistics program, called Fulfilled by TikTok (FBT). cubic liters per shipment. 1, 2023, multiple sources report.

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Merchant Services Fulfillment Shipping Shopping 241

Retail TouchPoints

OCTOBER 23, 2024

from a facility in Guangdong, China, and that it would charge sellers significantly lower fulfillment fees for items sold through the new storefront than items shipped domestically. Launched in 2022, Amazon Today allows retailers that sell on Amazon to offer speedy delivery from their brick-and-mortar stores in select cities.

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Merchant Services Fulfillment Shipping Jewelry 261

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

NOVEMBER 28, 2022

In a first indication of what to expect as we enter the heart of the 2022 holiday season, digital Black Friday sales hit record highs despite inflationary pressures, topping $9.1 However, revenue from curbside fulfillment was up 54% and orders were up 35% for the week of Nov. billion and up 2.3% to $15 billion. 19 through Nov.

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Payment Services Fulfillment Accounting Consumer 278

Retail TouchPoints

FEBRUARY 21, 2022

Here are three trends that will define the retail industry in 2022 — and likely for years to come: 1. Expediting delivery with last-mile capabilities. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

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Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail. Many households may be heading back to school, but the holiday season is on the minds of many retail executives.

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Retail TouchPoints

OCTOBER 31, 2022

Ross Stores has opened 28 Ross Dress for Less and 12 dd’s DISCOUNTS locations across 21 states during September and October, meeting its forecasted growth of opening nearly 100 stores during FY 2022, which ends Jan. billion in Q1 2022, which prompted the retailer to revise its forecast for the remainder of the year. billion to $4.6

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Location Fulfillment Planning Marketing 278

Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), Pitney Bowes Global Ecommerce offers ecommerce fulfillment, parcel delivery, returns management and cross-border logistics and technology.

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Retail TouchPoints

MARCH 14, 2025

Many of these items will be available for customers to take home, and for larger items like sofas, the new stores proximity to the Wayfair fulfillment center in McDonough, Ga. In May 2022 Wayfair opened its first AllModern store format in Lynnfield, Mass. will expedite deliveries. overall through the end of 2024.

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Retail TouchPoints

MAY 13, 2022

Instacart has moved closer to a planned IPO after confidentially submitting a draft registration statement with the SEC on May 11, 2022, although specific details were not revealed. Among the offerings is its upgraded fulfillment solution, Carrot Warehouses.

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Fulfillment Supermarket Marketing Planning 310

Retail TouchPoints

JUNE 16, 2022

The company will end operations in New York City and Boston after June 19, 2022 and lay off approximately 50 of its 950 global office staff members. fulfillment centers. The company has approximately nine fulfillment centers servicing its two U.S. business would lose $74 million in 2022 and $84 million in 2023.

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Retail TouchPoints

SEPTEMBER 1, 2022

Heading into the 2022 peak season, everything old is new again. In an ideal world, no retailer would wind up with excess inventory because they would have the right insights to understand where and when their product most needs to be fulfilled. Take Back Control With Tech-Enabled, End-to-End Supply Chain Management.

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Fulfillment Supply Chain Management Management Consumer 310

Retail TouchPoints

JANUARY 12, 2023

Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The same technology that powers Store Assist has enabled Walmart to fulfill over 830 million orders across over 4,700 Walmart stores.”.

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Merchant Services Fulfillment Checkout Advertising 311

Retail TouchPoints

DECEMBER 10, 2024

After relaunching itself as a digital-only retailer in April 2021 under the ownership of Saadia Group , Lord & Taylor added a retail media network to its offerings in December 2022. Saadia Group sold the retailers intellectual property to Regal Brands Group in September 2024.

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Retail TouchPoints

FEBRUARY 14, 2025

In October 2023 Steve Madden completed its acquisition of the privately held womens fashion label Almost Famous , and in June 2022 Steve Madden deployed a new order management system from HotWax Commerce. The acquisition is expected to close in Q2 2025, subject to customary closing conditions.

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Accessories Department Stores Finance Fashion 279

Retail TouchPoints

JULY 19, 2023

Using its 1,700+ stores to support fast fulfillment, Lowe’s has expanded same-day delivery services across the U.S. The retailer began piloting same-day delivery with OneRail in select markets in 2022. The retailer began piloting same-day delivery with OneRail in select markets in 2022. in partnership with OneRail.

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Retail Gazette

OCTOBER 22, 2024

.” Related Story Virgin Wines launches tie-up with Ocado 04/10/2024 x 8:03 AM Fulfilment costs at Virgin Wines also dropped by two percentage points to 12% of revenue, despite a 10% rise in the national living wage. The introduction of a new warehouse system in late 2022 helped reduce costs tied to customer returns and refunds by 50%.

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Fulfillment Returns Consumer ATS 115

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S. During the call on Nov.

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Retail TouchPoints

JULY 15, 2022

The new positions will support both Amazon and Amazon Web Services (AWS), with a focus on software development, product management and engineering, in addition to operations teams jobs in fulfillment centers, sort centers and delivery stations. In 2022, Amazon also set out to create 1,500 new apprenticeships across 40 different departments.

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Retail TouchPoints

JUNE 21, 2024

The transition began at the company’s automated fulfillment center in Ohio and offered a test-and-learn opportunity for the larger rollout. I’m so excited we’re changing over to paper,” said Christian Garcia, a fulfillment associate at the BFL1 fulfillment center in Bakersfield, Calif.

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Retail TouchPoints

FEBRUARY 24, 2023

Bringg began working with UK supermarket retailer Asda in May 2022 and partnered with POS platform National Retail Services to support home delivery services for 19,000 small retailers in Aug ust 2022.

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Retail TouchPoints

MARCH 6, 2023

Overall time in transit was 22% faster in 2022 over 2021 — and 42% faster than in 2020. For DTC brands especially, capacity constraints and forecasting have become significant challenges. The brand quickly expanded to full usage once it realized time-in-transit and shipping cost savings, and has continued to realize the benefits.

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Retail TouchPoints

NOVEMBER 9, 2022

Items will be fulfilled from Sephora’s 500+ U.S. Additionally, consumers can shop on Sephora’s website for same-day delivery powered by DoorDash Drive, the company’s white label fulfillment platform. BJ’s Wholesale Club selected DoorDash as its grocery delivery partner across 226 stores in March 2022. Items from U.S.

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