DoorDash Debuts Package Pickup Service to Streamline Returns
Retail TouchPoints
JANUARY 10, 2023
Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. Dashers will send confirmation photos to consumers when they drop off the items at the designated store. “We retailers in 2022, $816 billion , or 16.5% , was returned.
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