2022 Consumer Payment Services 
Retail TouchPoints
NOVEMBER 28, 2024
As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and where consumers shop.
Retail TouchPoints
DECEMBER 31, 2024
Consider these facts: total returns amounted to $743 billion in merchandise in 2023 and in 2022; approximately 16.5% Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. of all purchased goods were returned to retailers.
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Inside Retail
OCTOBER 21, 2024
Artificial Intelligence (AI) is being increasingly used to simplify, automate and optimise backend systems and processes across the retail sector. In one successful example, a major consumer goods company used AI to predict future store and online sales. The result is better efficiency, speed, accuracy, and cost savings.
Retail TouchPoints
DECEMBER 23, 2024
In its broadest and most straightforward definition, a digital twin is a virtual replica of a physical object, person or process that can be used to simulate its behavior to better understand how it works in real life, according to McKinsey.
Inside Retail
MAY 18, 2025
In-store operations were also affected, with disruptions to contactless payments and shortages of staple items in some locations, resulting in customer dissatisfaction. Hundreds of employees, especially those working remotely, were unable to access internal systems and forced to revert to manual processes.
Small Biz Trends
JULY 10, 2025
Business Protections: Small businesses should utilize secure payment gateways and conduct regular employee training to enhance security against potential fraud attacks. Account Takeover : Cybercriminals gain access to your business account and change shipping or payment information, placing fraudulent orders. million 2023 25% $4.1
Inside Retail
FEBRUARY 4, 2025
The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. Credit card numbers and payment details are often exposed in major data breaches affecting large and small businesses.
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