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What are the Top Commerce Trends for 2022 and Beyond?

Retail TouchPoints

We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers and brands.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? Here are our five holiday shopping predictions to consider as you develop your strategy for the 2022 season. For retailers, 2022 is about playing the long game.

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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? billion in 2023 — accounting for 8.5% As it turns out, this is quite an expensive problem to solve. of total retail sales.

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How three Aussie businesses set themselves up for international success

Inside Retail

It can be easier when youre backed by the right logistics and shipping partner. In the last year alone, the number of Australian merchants looking to sell online to new countries overseas almost doubled to 39 per cent, up from 20 per cent in 2022. With our shipping and tracking API , you can: Lodge your international shipping orders.

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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Another easy step: Drop account creation requirements and allow guest checkout.

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Vendor’s Guide to Amazon Negotiations 2022

Retail TouchPoints

Brands that have done due diligence with ecommerce-friendly, thru-the-mail-ready items with higher Average Selling Price (ASP), or multi-packs to help offset shipping costs, as well as pricing parity across retailers, will be in a better position for success during negotiations.

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Macy’s Creates Mini-DCs in 35 Stores to Optimize Online Fulfillment

Retail TouchPoints

The news was announced on the company’s Q3 2022 earnings call Nov. CFO Adrian Mitchell said the new store-based DCs are “a low-cost complement to our existing fulfillment network” and will help reduce shipping costs, improve delivery speeds and ensure better utilization of inventory. “We’ve