Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Another easy step: Drop account creation requirements and allow guest checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

OCTOBER 11, 2022

31, 2022, a 2.5% increase last year, much of which was due to more shoppers returning to stores. In 2022, the impact of economic uncertainty, particularly in rising prices of non-discretionary expenditures like gas, food and housing, will rein in consumer spending. from 2021 and accounting for 16.3% Adobe expects U.S.

Apparel 304

Apparel Returns Promotions Accounting 304

Retail TouchPoints

FEBRUARY 25, 2025

Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents. The same can be said for furniture.

Accessories 179

Accessories Promotions Returns Consumer 179

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

Payment Services 246

Payment Services Shopping Planning Fulfillment 246

Retail TouchPoints

MAY 24, 2024

Additionally, a CFPB market report issued in September 2022 revealed that more than 13% of BNPL transactions involved a return or dispute and that people disputed or returned $1.8 BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.

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Consumer Payment Services Returns Accounting 264

Retail TouchPoints

MAY 3, 2022

However, these programs also offer an important negotiation lever; if the program could be a potential fit for the brand’s goals, trading off program participation in return for retaining or improved terms can be a win-win.

Accounting 275

Accounting Shipping Management Fulfillment 275

Retail TouchPoints

DECEMBER 11, 2024

See the closure of Amazon Style ; the 2022 closure of all Amazon 4-star , Books and Pop Up stores; and the Amazon Go pullback and pause.) New Fresh builds were put on an indefinite hold in 2023, and some stores were shuttered as Amazon executed what Coresight Research described as a brick-and-mortar retreat to grocery.

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Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

APRIL 11, 2022

Lowe’s has promoted Brandon Sink to EVP and CFO, effective April 30, 2022. Sink has more than 20 years of finance and accounting experience, including 12 years at Lowe’s in roles across finance, strategy and accounting. Sink will work closely with Denton during the transition phase.

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Finance Promotions Accounting Returns 288

Retail TouchPoints

JANUARY 12, 2023

In January 2022, the mattress chain announced its plans to list on the New York Stock Exchange via an IPO that would have returned the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private.

Marketing 311

Marketing Accounting Planning Returns 311

Retail Focus

DECEMBER 5, 2022

With 2022 as the first year of MAPIC’s fully-fledged return post-pandemic, the atmosphere has been optimistic and energetic, with people looking forward to the experience of in-person retail and interactions. Each year, MAPIC hosts some of the retail real estate industry’s largest leasing announcements—and 2022 was no different.

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Finance Outdoor Consumer Accounting 182

Retail TouchPoints

JANUARY 10, 2022

1, 2022, a significant improvement over the 33.1% 22, a 10% increase over last year, and retailers need to prepare themselves for the share of shoppers who prefer to make their returns at a brick-and-mortar store. The rise in traffic compared to 2020 showed that shoppers are starting to return to stores. Overall sales were up 8.5%

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Shopping Drop-Shipping Returns Shipping 299

Retail TouchPoints

NOVEMBER 9, 2021

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods. “With resale, consumers are not forced to rely on retailers to find what they need.”

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Returns Sporting Goods Accessories Consumer 323

Small Biz Trends

NOVEMBER 29, 2022

The year is almost over, but there’s still time to take actions that can reduce your 2022 tax bill. Last-Minute Tax Actions for 2022. If you buy and place in service qualified equipment by December 31, 2022, you can deduct 100% of the cost; no depreciation over a number of years is required. Buy a new vehicle. Conclusion.

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Payment Services Planning Accounting Returns 137

Inside Retail

DECEMBER 17, 2024

Research from E-marketer shows that global marketplaces accounted for 62 per cent of online retail sales last year up four points from 2022. First, they prioritise returns and click and collect. They understand that returns are a critical part of building trust. Their share almost certainly rose further this year.

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Returns Marketing Shopping Accounting 130

Retail TouchPoints

NOVEMBER 3, 2023

spending forecast to climb 3%-4% over 2022, generating between $957.3 It is not surprising to see holiday sales growth returning to pre-pandemic levels,” said Matthew Shay, President and CEO of the NRF in a statement. billion spent in the 2022 holiday season. consumers spent online during holiday 2022. billion to $966.6

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Finance Accounting Consumer Promotions 264

Retail TouchPoints

FEBRUARY 21, 2024

This means that it’s not enough for products to be delivered quickly – customers also want to know that if those items aren’t quite what they expected, they can be returned just as quickly and easily. According to Insider , total retail returns were projected to grow 2.2% billion in 2023 — accounting for 8.5%

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Shipping Drop-Shipping Returns Comparison Shopping 280

Retail TouchPoints

APRIL 22, 2022

In 2022, it is no longer an option whether businesses can choose to protect against fraud, but a responsibility. The right anti-fraud software can detect attempts by single sellers to create many accounts, blocking this behavior. Return Fraud. In addition, retailers need to make their return policies clear and direct.

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Merchant Services Returns Fulfillment Promotions 278

Retail TouchPoints

OCTOBER 23, 2020

plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Gap plans to complete 75% of its initial store closures by January 2022. Additionally, the retailer plans to close up to 30%. Ecommerce was a bright spot overall for Gap: sales were up 95%.

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Returns Apparel Planning Accounting 243

Retail TouchPoints

OCTOBER 6, 2023

To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communication. 4: Return rates. Returns are an inevitable part of retail. Consider the following six metrics as North Star indicators.

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Fulfillment Returns Shipping Promotions 310

Retail TouchPoints

MARCH 26, 2021

The move, which will include products sold both in-store and online, is part of an effort to rebuild JCPenney in 2021 as the basis for returning to solid growth in 2022. Shashoua also expects ecommerce, which now accounts for 20% of sales, to play a larger role moving forward.

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Apparel Accounting Returns Planning 290

Retail TouchPoints

MARCH 29, 2023

With digital now accounting for 30% of Kohl’s sales annually, CEO Tom Kingsbury specifically pointed to the marketplace and the connected Kohl’s Media Network as “ two key digital growth initiatives ” for the beleaguered retailer on the company’s Q4 2022 earnings call.

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Sporting Goods Apparel Accessories Shipping 278

Retail TouchPoints

MAY 19, 2022

Patrik Frisk will step down as President, CEO and member of the Board of Directors of Under Armour , effective June 1, 2022. 1, 2022 to help with the leadership transition. While the search for a new President and CEO is underway, the company’s COO Colin Browne will step into the roles on an interim basis. ”

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Wholesale Accounting Returns Marketing 288

Retail TouchPoints

NOVEMBER 7, 2023

Common examples of ORC include when merchandise is stolen and returned for profit or sold through online auctions or in-person sales. Typically, ORC is reliant on a single entity, like an address, credit card or store account that connects a complex crime ring across retail stores. increase in ORC incidents between 2021 and 2022.

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Loss Prevention Shrinkage Returns Payment Services 297

Inside Retail

SEPTEMBER 13, 2023

Franchisees achieved a median return on investment of 47 per cent. The GYG app and website accounted for 17 per cent of Australian network sales in June 2023. The GYG app and website accounted for 17 per cent of Australian network sales in June 2023. The figure is a 12 per cent rise on the contribution in June 2022.

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Planning Accounting Returns Marketing 278

Retail Gazette

JANUARY 28, 2025

However, customers may be left waiting several days for the 10 to return to their account if they walk out empty handed. The deposit is then deducted from the cost of the shop on exit.

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Payment Services Checkout Grocer Accounting 96

Inside Retail

NOVEMBER 27, 2024

The cost per click for “Walmart clothes” increased by 16 times from August 2022 to August 2024. “By definition, when you increase the cost per click, the return on your marketing investment decreases. . “By definition, when you increase the cost per click, the return on your marketing investment decreases.

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Marketing Fast Fashion Advertising Marketing Spend 130

Inside Retail

JULY 25, 2023

“With vacancy rates stabilising across the country, coupled with international tourists returning, we see a positive outlook for retail across all markets and are expecting more improvement in rents for the remainder of 2023 and into 2024.” The post Super prime CBD retail rents are on the rise again appeared first on Inside Retail.

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Accounting Returns Retail Marketing Marketing 246

Retail TouchPoints

SEPTEMBER 22, 2022

Ancora cited Kohl’s repeated rejection of acquisition offers, including from Sycamore Partners and Acacia Research in February 2022 and Franchise Group in July 2022, as part of the need for new management. during the quarter that ended July 30, 2022 while comparable sales dropped 7.7%. “We The firm, which holds a 2.5%

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Operating Expenses Fulfillment Management Accounting 264

Retail TouchPoints

AUGUST 15, 2022

Following several years of pandemic-driven declines, shoppers are eagerly returning to stores, and that enthusiasm is being echoed in a new upswing in store openings and lease signings. And yet, a recent study from LeaseQuery , which compares the number and value of retail leases from 2019 to 2022, tells a slightly different story.

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Payment Services Returns Consumer Accounting 260

Inside Retail

JULY 27, 2023

Co-founder Martin Hosking returned to the business in March to lead it back to growth. Since his return, Hosking’s short-term goal has been to reduce its cost base and become profitable “as soon as possible.” Standard accounts are subject to a monthly account fee, while Premium and Pro accounts are not.

Accounting 242

Accounting Returns Management ATS 242

Inside Retail

AUGUST 9, 2023

Returns present a complex challenge for retailers of all sizes, not only contributing to their carbon footprint, but also eroding their profit due to the cost of managing and paying for reverse logistics and, in some cases, leading to fraud. Meanwhile, the use of returns by customers continues to grow in popularity.

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Returns Customer Retention Accounting Fashion 130

Inside Retail

MARCH 13, 2023

The property firm attributed gains in central business district sales in the second half of calendar 2022 and prospectively the store expansion plans to healthy levels of discretionary spending. The lift in sales followed a disappointing 4 per cent in December 2022 underpinning a 1.6 per cent month-on-month to $35.09 per cent to 13.9

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Returns Location Planning Accounting 244

Retail TouchPoints

APRIL 5, 2022

Fast forward to 2022 and Schulman’s words show foresight into technologies that most consumers weren’t even aware of a mere eight years ago — cryptocurrency , digital wallets and peer-to-peer (P2P) digital payment services have transformed the way everyone from friends sharing a dinner to multi-national corporations move funds.

Merchant Services 361

Merchant Services Payment Services Checkout Consumer 361

Inside Retail

FEBRUARY 20, 2023

Despite the mounting headwinds, Australia’s economy was a strong outperformer in 2022. per cent between December 2021 and November 2022. million passengers flying domestically in the three months to September 2022. Sydney has led the country’s decline, with a 13 per cent correction in prices seen in 2022.

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Department Stores Returns Consumer Marketing 246

Retail TouchPoints

MARCH 14, 2023

Big box leaders like Target and Walmart have recently revealed the sizeable impact retail theft has had on 2022 revenues, with Walmart’s CEO even threatening to close stores or be forced to raise prices on consumers if things don’t change soon. With repeat offenders accounting for 40.1%

Accounting 262

Accounting Returns Customer Experience Consumer 262

Retail TouchPoints

JUNE 3, 2022

ad spend losses are expected to reach $23 billion in 2022, accounting for 35% of losses worldwide, according to data from Juniper Research. We have to be very careful about spending that money in a way that isn’t sure to have a strong return on investment. Efficiency is crucial in 2022 more than ever.

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Jewelry Advertising Accounting Returns 277

Retail TouchPoints

NOVEMBER 21, 2023

In fact, Emarketer saw the ecommerce growth rate this October surpass those of November and December 2022. This is a promising sign, as Forbes found that not only has in-store shopping returned to pre-pandemic norms, but ecommerce also grew at the same time. Per Adobe Analytics , consumers spent $11.3 billion online! billion online!

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Shopping Consumer Specialty Retailers Department Stores 278