Retail TouchPoints

APRIL 4, 2023

In its third annual Brand Protection Report , Amazon highlighted the success of its ongoing efforts to fight counterfeit products and said that 2022 saw more criminal referrals and industry partnerships than ever before at the company. Holding counterfeiters accountable legally. million attempts in 2021 and 6 million attempts in 2020.

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Retail TouchPoints

JULY 26, 2022

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? Here are our five holiday shopping predictions to consider as you develop your strategy for the 2022 season. For retailers, 2022 is about playing the long game.

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Retail TouchPoints

APRIL 4, 2022

But as consumers, businesses and markets settle into something like a new routine, what changes will commerce experience in the year ahead? However, we’re also starting to see B2B features appear in the B2C world, and we expect that to gain momentum in 2022 and beyond. For 2022 and Beyond: Live Commerce and the Metaverse.

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Inside Retail

MARCH 2, 2025

An accounting and marketing graduate, Chiczewski also has a Masters of Business degree. Before he took on the top leadership role in Australia in March 2022, Martinez had led McDonalds Korean business. I am looking forward to continuing to build on the incredible legacy of our people and franchisees.

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Finance Accounting Customer Experience Planning 226

Inside Retail

MARCH 3, 2025

In February, the business announced it had experienced 225 per cent year-on-year sales growth, primarily driven by its strategy in the US market. The US fashion market has a history of making or breaking Australian fashion labels and Leo Lins move into the US saw the brand double its revenue in just two years.

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Fashion Boutique Accounting Wholesale 208

Retail TouchPoints

NOVEMBER 20, 2024

It’s hard to find a topic that all marketers agree on, but if there is one, it’s likely that programmatic ad buying continues to be a dominant channel for advertisers looking to scale. This agility improves campaign effectiveness and allows them to adjust strategies quickly in response to market changes.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Personalize Your Back-to-School Marketing. Another easy step: Drop account creation requirements and allow guest checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

MAY 3, 2022

CoOp is an umbrella term that covers several costs for Amazon, including marketing development funds, as well as damage and freight allowances. Amazon can use this to set global prices according to the lowest rate possible, and this prevents companies from being nimble in the market and developing different strategies across geographies.

Accounting 275

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Retail Focus

OCTOBER 30, 2024

Adaptability and Market Responsiveness : Applying a hyper-local strategy enables luxury brands to be more agile and responsive to market trends. This adaptability helps luxury brands innovate while reducing the risks associated with entering new markets or launching experimental collections. market, making it a notable example.

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Retail TouchPoints

AUGUST 23, 2022

Prior to her current role as VP of Data Analytics & Customer Insights at Amyris , a biology company in the clean beauty, health and wellness and flavors/fragrances markets, she held ecommerce and digital marketing roles at brands like Coca-Cola and Unilever.

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Marketing Beauty and Health Advertising Consumer 263

Retail TouchPoints

JULY 24, 2023

Some people check their email accounts hourly while others always have thousands of unread emails in their inbox. Yet despite the complexities, an effective personalized approach to marketing is critical to success. According to The Small Business Blog , emails are an effective marketing channel because most U.S.

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Marketing Retail Marketing Advertising Promotions 246

Retail TouchPoints

JANUARY 25, 2022

As we navigate an interesting year of retail revival, now is the perfect time to make some small shifts and shrewd strides forward into 2022. Let’s dive into some small ideas that can help tackle big goals: 1) Think Big: Increase customer engagement with more interactive marketing. Act small: Use a QR code! The QR code is back.

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Management Marketing Customer Experience Inventory Management 264

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Payment Services Shopping Planning Fulfillment 246

Retail Focus

DECEMBER 5, 2022

With 2022 as the first year of MAPIC’s fully-fledged return post-pandemic, the atmosphere has been optimistic and energetic, with people looking forward to the experience of in-person retail and interactions. Each year, MAPIC hosts some of the retail real estate industry’s largest leasing announcements—and 2022 was no different.

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Finance Outdoor Consumer Accounting 183

Retail TouchPoints

SEPTEMBER 10, 2021

In a blog post, Dilip Kumar, VP of Physical Retail and Technology at Amazon said that the JWO computer vision algorithms had been expanded to “support all of the Whole Foods Market selection people have come to love.”. We can’t wait for customers to experience this effortless, convenient new way to shop at Whole Foods Market.”. “We

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Retail TouchPoints

JULY 8, 2022

GameStop has named Diana Saadeh-Jajeh, the retailer’s Chief Accounting Officer, as CFO, effective immediately. After making more than 600 corporate hires in 2021 and the first half of 2022, we have a stronger understanding of our transformation needs,” said Matt Furlong, CEO of GameStop in the memo. year-over-year to $483.7

Accounting 305

Accounting Accessories Planning Marketing 305

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. Deloitte found that 51% of lower-income earners and 38% of higher-income earners felt that their finances took a turn for the worse in 2022.

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Payment Services Promotions Consumer Inventory Management 359

Retail TouchPoints

JANUARY 3, 2023

2022 saw the fastest pace for inflation in decades. Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. Fake Account Creation Bots can create fake accounts at scale which are then used to abuse retail promotions.

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Merchant Services Payment Services Accounting Checkout 306

Retail TouchPoints

FEBRUARY 25, 2025

Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents.

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Accessories Promotions Returns Consumer 179

Retail TouchPoints

NOVEMBER 3, 2022

27, 2022, Bed Bath & Beyond reported a 28% year-over-yearsales decline. This followed the late August 2022 announcement that the retailer would be closing 150 stores and cutting 20% of its workforce as part of ongoing recovery efforts. In early September 2022, the retailer’s CFO Gustavo Arnal died in what was ruled a suicide.

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Payment Services Accounting Store Operations ATS 287

Retail TouchPoints

JUNE 8, 2023

Sprouts Farmers Market is reducing the size of new stores by 23% in an effort to decrease carbon emissions and meet its environmental, social and governance (ESG) goals, according to the retailer’s latest ESG Report. Direct emissions from owned operations account for 6.4%

Accounting 278

Accounting Planning Marketing ATS 278

Retail TouchPoints

APRIL 11, 2022

Lowe’s has promoted Brandon Sink to EVP and CFO, effective April 30, 2022. He is a proven leader with strong financial and operational acumen, and I look forward to working together as we execute our strategy and continue to grow our market share, expand operating margins and deliver meaningful shareholder value.”.

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Finance Promotions Accounting Returns 288

Retail TouchPoints

MAY 24, 2024

Additionally, a CFPB market report issued in September 2022 revealed that more than 13% of BNPL transactions involved a return or dispute and that people disputed or returned $1.8 BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.

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Consumer Payment Services Returns Accounting 264

Retail TouchPoints

JUNE 16, 2022

The company will end operations in New York City and Boston after June 19, 2022 and lay off approximately 50 of its 950 global office staff members. markets and about 200 worldwide. JOKR reportedly started exploring a sale of its New York operations in February 2022, people familiar with the matter told The Information.

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Planning Fulfillment Accounting Marketing 304

Retail TouchPoints

AUGUST 15, 2022

PacSun has teamed up with a new kind of spokesperson for its back-to-school and holiday 2022 marketing campaigns — virtual influencer Miquela. The new partnership marks the “beginning of an exciting marketing strategy” for PacSun, which said it will be leaning more into the virtual influencer space and the metaverse throughout Q4.

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Fashion Marketing Accounting Consumer 246

Retail TouchPoints

FEBRUARY 15, 2024

can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks. Customers can either link their accounts through the Bank of America or Starbucks site to start collecting rewards.

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Sporting Goods Accounting Consumer Marketing 287

Retail TouchPoints

DECEMBER 16, 2022

DressX launched in August 2020, and Meta added the company to its portfolio of virtual clothing designers in July 2022. The company is committed to sustainable fashion, promoting the digital garment market as a way for consumers to showcase their style digitally.

Fashion 289

Fashion Accounting Consumer Promotions 289

Retail TouchPoints

OCTOBER 19, 2022

2, 2022, which will allow her to stay through the retailer’s Q3 2022 financial reporting. SVP and Chief Accounting Officer Michael Maher will step into the role on an interim basis while the company conducts an internal and external search for a permanent CFO. “As

Finance 278

Finance Accounting Management ATS 278

Retail TouchPoints

APRIL 11, 2023

Walmart has accused Capital One of falling short on customer care practices, including delivering replacement cards to customers within five days and promptly posting transaction and payment information to customers’ accounts. 31, 2022, the card program at Walmart consisted of $8.3

Payment Services 278

Payment Services Accounting Marketing ATS 278

Inside Retail

MARCH 17, 2025

1 With international markets beckoning, more Australian e-commerce businesses are seizing the opportunity to expand overseas. In the last year alone, the number of Australian merchants looking to sell online to new countries overseas almost doubled to 39 per cent, up from 20 per cent in 2022. Ready to take your next step?

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Merchant Services Shipping Payment Services Checkout 179

Retail TouchPoints

JANUARY 5, 2023

The Home Depot has added three new tiers to its Pro Xtra loyalty program as it seeks to gain a larger share of the $450 billion home building professionals’ market. In October 2022, the retailer launched its Path to Pro jobseeker marketplace, designed to connect skilled tradespeople seeking to work with these professionals.

Accounting 284

Accounting Planning Management Shopping 284

Retail TouchPoints

MAY 17, 2022

Five leading and emerging Asian and Pacific Islander entrepreneurs will share their stories of the challenges involved in launching and operating brands as a member of a minority group during an interactive webinar airing May 26, 2022 at 1 p.m. The AAPI community represents a diverse segment of the U.S.

Accounting 290

Accounting Marketing ATS Consumer 290

Retail TouchPoints

MAY 19, 2022

Patrik Frisk will step down as President, CEO and member of the Board of Directors of Under Armour , effective June 1, 2022. 1, 2022 to help with the leadership transition. Frisk’s remit when he joined was to reengineer Under Armour’s structure, systems and go-to-market process. Browne has held the role of COO since 2020.

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Wholesale Accounting Returns Marketing 288

Retail TouchPoints

MAY 27, 2022

store associates to $22 per hour, and even higher in certain markets, according to The Wall Street Journal. The increase would make starting salaries 45% higher than they were in 2018 as the retailer faces the challenges of a tight labor market and a unionization push. Apple is reportedly planning to boost starting pay for U.S.

Accounting 290

Accounting Marketing Location Planning 290

Retail TouchPoints

AUGUST 26, 2022

Dollar General has promoted John Garratt to President and CFO, effective September 1, 2022. He will add responsibilities for the company’s strategic healthcare initiatives and its international expansion to Mexico to his existing finance, accounting, strategy and procurement functions. and net sales up 9% to $9.4

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Retail TouchPoints

SEPTEMBER 2, 2021

The speakers represented all facets of the “influencer marketing machine,” from strategy firms and agencies to brand executives and independent content creators. Some of the key data points that underscored their conversation include: The influencer industry will reach $15 billion in value by the end of 2022; 70% of all U.S.-based

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Social Commerce Accounting Marketing Planning 302

Retail TouchPoints

AUGUST 1, 2022

There are 54 million disabled Americans, making up the third-largest market segment. In March 2022, the Department of Justice issued new guidance reaffirming that digital apps and websites are subject to the same guidelines. In 2022, ADA-based lawsuits for websites and apps are increasing quarter over quarter.

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Accounting Shopping Marketing Consumer 297