Retail TouchPoints

NOVEMBER 26, 2024

La-Z-Boy is in the midst of its Century Vision transformation strategy, launched in 2021, which includes doubling down on omnichannel and growing its Joybird ecommerce brand. However, the key focus is reinvigorating the La-Z-Boy brand, which was launched nearly a century ago in 1927.

Consumer 277

Consumer Shopping Visual Merchandising Store Operations 277

Retail TouchPoints

OCTOBER 3, 2022

TikTok will reportedly enter a partnership with TalkShopLive to launch its live shopping platform in North America, two people familiar with the matter told the Financial Times. TikTok’s live shopping platform is already operational in Asian markets including Thailand, Malaysia and Vietnam as well as the U.K.

Shopping 331

Shopping Planning Checkout Marketing 331

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Google’s shopping function is more algorithm-based, relying on the query itself and search history.

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

NOVEMBER 18, 2022

million people plan to shop between Thanksgiving Day and Cyber Monday in 2022, representing 69% of all holiday shoppers, according to a survey conducted by the National Retail Federation (NRF) and Prosper Analytics. This would be nearly 8 million more people than in 2021 and the highest estimate since NRF began tracking the data in 2017.

Shopping 289

Shopping Department Stores Planning Accounting 289

Retail Focus

OCTOBER 30, 2024

Media outlets often cover the shopping experience as part of cultural events or trends due to the sense of occasion and exclusivity it creates. In Los Angeles, Gucci opened a pop-up shop to commemorate the brand’s centenary, with references to the Hollywood film industry.

Location 246

Location Consumer Store Layout Shopping 246

Retail TouchPoints

JULY 25, 2024

WHP Global has licensed Toys ‘R’ Us shops for two Navy Exchange Service Command ( NEXCOM ) stores, with plans for additional locations in 2025. The shop-in-shops will launch this fall at NEX Oceana in Virginia Beach, Va., followed by the NEX in Jacksonville, Fla. “To

Shopping 278

Shopping ATS Location Planning 278

Retail TouchPoints

JUNE 10, 2024

stores by 2026, testing of a Gen AI-powered digital shopping assistant and the integration of drone delivery into its app. Since that time, Walmart has added more Gen AI-powered online shopping features, including product reviews, product summarizations and product comparisons. in a state m ent.

Shopping 299

Shopping Fulfillment Accounting Planning 299

Inside Retail

JANUARY 2, 2024

The Body Shop has earned the title of being the first global beauty brand offering 100 per cent vegan product formulations certified by The Vegan Society. Back in 2021, just 60 per cent of the cosmetic brand’s products already carried the Vegan Society trademark.

Shopping 260

Shopping 260

Retail TouchPoints

FEBRUARY 13, 2025

The grand reopening of Z Gallerie (as Karat Home is framing it) includes an enhanced online shopping experience as well as plans to reestablish the brands physical presence and the launch of a membership program. Karat Home immediately relaunched the Z Gallerie website and promised stores in 2025, a promise that is now coming to fruition.

Home Furnishings 278

Home Furnishings Planning Shopping Marketing 278

Retail TouchPoints

DECEMBER 6, 2024

In a recent interview with Retail TouchPoints , Peterson shared more details on this transformation journey, including Carters investments in: An immersive, reimagined retail experience complete with a Mothers Lounge, toddler-tested Playhouse, Kid Interactive Zone, gift shop, community events and more.

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Retail TouchPoints

MARCH 28, 2023

The Body Shop has gone beyond hair care, shower gels and hand soaps to include makeup in its product refill program, which prevented more than half a million plastic bottles from entering the environment in 2022 alone. stores in April 2022 , The Body Shop has stations in 50% of its U.S. footprint. “We

Shopping 275

Shopping Consumer Planning Marketing 275

Inside Retail

NOVEMBER 27, 2024

Since 2021, LSKD has joined in on the “Black November” sales period, starting its discounting earlier each year. In 2021, the business went live with its promotions on November 18, in 2022 on November 15 and last year on November 9. It also provided customers with more time to shop these deals.

Markdowns 241

Markdowns Promotions Advertising Department Stores 241

Retail TouchPoints

MAY 17, 2024

Lucky for me, my local ShopRite just started offering Instacart ’s Caper Carts , so I had the chance to get some work done while also doing my weekly grocery shopping (talk about multi-tasking). Smart shopping carts are [an easy way for] retailers to dip their toes into [autonomous checkout]. by the end of 2024. “In

Checkout 289

Checkout Shopping Kiosk Supermarket 289

Inside Retail

DECEMBER 4, 2024

For 80 to 1,100 Snap Tokens— users can shop designer collections from Valentino, Prada and Miu Miu for their Bitmoji avatars. The Prada Group first partnered with Snapchat in 2021, with its Bag Try-On AR Lens that enabled customers to virtually ‘test-wear’ the Prada Galleria style. The cost of 80 tokens is about US$1.

Fashion 277

Fashion Target Market Marketing Promotions 277

Retail TouchPoints

APRIL 24, 2023

Creator-guided shopping is booming, with no signs of slowing down. As this important shopper segment finds value in creator-guided shopping, brands are recognizing the efficiencies creators are able to drive in terms of marketing, leading to more brands scaling creator campaigns as budgets become more scrutinized.

Shopping 289

Shopping Accessories Social Commerce Consumer 289

Inside Retail

DECEMBER 5, 2024

Data collected by the National Association of Realtors also found that millennials made up 43 per cent of home buyers in 2021, the largest generational group. It generated about $150 million in revenue in 2021 and has become one of the most popular home goods brands in the direct-to-consumer (DTC) and physical retail space.

Marketing 244

Marketing Apparel Consumer Accounting 244

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Want to Expand Back-to-School Shopping Baskets? in an interview with Retail TouchPoints. “I

Shopping 294

Shopping Consumer Planning Inventory Management 294

Inside Retail

JANUARY 22, 2025

According to the Australian Bureau of Statistics (2021), Aboriginal and Torres Strait Islander people make up 20.6 per cent of all people experiencing homelessness in Australia, despite representing only 3.8 per cent of the total population.

Fashion 246

Fashion Consumer Shopping Accessories 246

Retail TouchPoints

APRIL 1, 2025

Boardriders had previously partnered with NewStore to launch the Roxy Club App in 2021. The rapid ROI speaks to how well these apps resonate with our customers, while the advanced features enhance their shopping experience.

Marketing 147

Marketing Shopping Customer Experience ATS 147

Retail TouchPoints

JANUARY 12, 2025

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021. One of the first additions was a geolocation software development kit (SDK) from Radar , to answer the question of whether athletes were actually opening the app while shopping in the store.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Inside Retail

NOVEMBER 14, 2023

According to the report, about 70 per cent of respondents would like to make a change in their shopping habits to align with more ethical practices. Further, 51 per cent are familiar with the term “ethical fashion,” a three per cent increase from 2021. The post Do consumers really shop their values?

Consumer 264

Consumer Shopping Fashion Fast Fashion 264

Inside Retail

MARCH 3, 2025

Australian luxury fashion brand Leo Lin has been part of the fashion landscape for seven years, launching in 2017, but only since building its e-commerce store in 2021 has it really taken off. Leo is a luxury customer, he shops luxury constantly and his family shops luxury, Good shared.

Fashion 208

Fashion Boutique Accounting Wholesale 208

Retail TouchPoints

OCTOBER 19, 2022

ChaseDesign just finished our annual study of 1,000 shoppers to see what the latest insights are around online grocery shopping, specifically focused on which delivery methods are winning out pre, during and now post-COVID times. In 2011, less than 1% of grocery shopping was done online. COVID obviously changed that, almost overnight.

Fulfillment 298

Fulfillment Shopping Returns Customer Experience 298

Inside Retail

NOVEMBER 11, 2024

Shopping is about more than just a transaction, as evidenced by our inaugural global feature on the ‘Most desirable shopping precincts’. Home to Apple’s London Campus, a 2229sqm food hall and a glass chimney lift, Battersea Power Station also has housing and hundreds of shops located in its historic turbine halls.

Specialty Store 130

Specialty Store Customer Experience Shopping Department Stores 130

Retail TouchPoints

OCTOBER 12, 2022

In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico. In Q1 2021, Brookfield decided to sell its interest in the company for $63 million. Forever 21 started to unveil its new U.S.

Location 306

Location Planning Fast Fashion Shopping 306

Retail TouchPoints

MARCH 4, 2024

Dennis McCarthy joined Bread Financial in February 2021 as SVP, Chief Client Officer. As the data shows, the differentiator in those decisions could be the financing options retailers provide. By expanding, retailers give customers the control, flexibility and access they need.

Finance 289

Finance Payment Services Consumer Shopping 289

Retail TouchPoints

NOVEMBER 17, 2021

On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. trillion in retail sales in 2021.

Checkout 334

Checkout Shopping Customer Experience Returns 334

Retail Focus

DECEMBER 11, 2024

Derbion, the East Midlands premier retail and leisure destination, has announced that 2024 saw a series of new openings, upsizes and relocations across the shopping centre as it continues to attract and retain leading retail and F&B brands. Derbion store and facilities photography 2024. Derbion store and facilities photography 2024.

Store Layout 147

Store Layout Shopping Management Customer Experience 147

Retail TouchPoints

OCTOBER 11, 2022

increase over holiday 2021. Adobe also expects more of this spending to come earlier in the season due to early shopping holidays such as the second Amazon Prime Day. Additionally, the early shopping holidays are expected to impact Cyber Monday performance, though it will still grow 5.1% from 2021 and accounting for 16.3%

Apparel 304

Apparel Returns Promotions Accounting 304

Retail TouchPoints

OCTOBER 26, 2022

Target and Apple launched their partnership in February 2021 at an initial 17 stores , gradually expanding the number to 36 in 2021 and reaching 150 today. With this Apple expansion, we’re giving guests even more reasons to choose Target for all their shopping and tech service needs.”

Location 299

Location Promotions Shopping ATS 299

Inside Retail

APRIL 2, 2025

Officially reopening its doors on April 3, the reimagined store features a striking new concept that blends innovation with immersive sensory experiences, marking a bold move to redefine the bricks-and-mortar shopping experience. The brand’s journey took a series of unexpected turns in recent years.

Management 200

Management Beauty and Health Consumer Store Operations 200

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 343

Planning Location Shopping Point of Sale 343

Retail TouchPoints

AUGUST 5, 2022

Changing demographics and the lingering impact of COVID-19 will have a bigger effect, but the overall results are expected to be on par with what retailers saw in 2021 — about $37 billion in back-to-school (BTS) and $73.9 billion record set in 2021. billion record set in 2021. billion in back-to-college (BTC) spending.

Accessories 312

Accessories Apparel Consumer Shopping 312

Retail TouchPoints

DECEMBER 27, 2022

compared to the same period in 2021. in 2021 and 20.6% Additionally, Black Friday sales rose 12% year-over-year, helping the shopping holiday retain its title as the top spending day of the holiday season. The index, which was not adjusted for inflation, measured in-store and online retail sales across all forms of payment.

Accounting 290

Accounting Consumer Shopping ATS 290

Retail TouchPoints

MARCH 20, 2025

Funderburk and Zamansky shared how the company is doubling down on its human-centered AI approach to create a more customer-centric shopping experience and return the company to growth. Enthusiasm for this new way of shopping fueled the company in its early years, leading to its IPO in late 2017.

Returns 279

Returns Fashion Shipping Shopping 279

Retail TouchPoints

APRIL 28, 2025

The sale is expected to close within a few months. There are a number of similarities between the levers of growth for Etsy and Reverb, such as improving search and discovery, making selling and buying easier, and building a global brand and user community, said Etsy CEO Josh Silverman at the time of the Reverb acquisition back in 2019.

Payment Services 147

Payment Services Advertising Promotions Returns 147

Retail TouchPoints

OCTOBER 21, 2022

flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S., NPD estimates that the total addressable market for toys and games in the UK for 2021 was £3.7 locations four years ago.

Returns 330

Returns Marketing Shopping Location 330