Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

Merchant Services 219

Merchant Services Returns Drop-Shipping Checkout 219

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

Customer Experience 262

Customer Experience Returns Shipping Consumer 262

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

Shipping 277

Shipping Finance Customer Experience Consumer 277

Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

Returns 258

Returns Apparel Supply Chain Management Fashion 258

Retail Wire

JANUARY 27, 2022

Shipping lines are paying workers big bonuses — up to three year’s salary — as they come off a record year and look to keep goods moving through their portion of the supply chain. Workers may appreciate the extra income, but it may not be enough to keep them from looking for new work after a tough and demanding 2021. “We

Shipping 130

Shipping Returns 130

Inside Retail

FEBRUARY 6, 2022

For most small to medium enterprises starting out in e-commerce, shipping solutions tend to be stumbled upon and developed gradually as the business grows. Finally, how do you offer a hassle-free way for customers to return items?”. These and making sure your shipping policy is on your website! Why isn’t it shipping?

Shipping 130

Shipping Checkout Customer Retention Fulfillment 130

Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. Why do people return goods?

Returns 130

Returns Shipping Social Commerce Fashion 130

Retail TouchPoints

DECEMBER 13, 2022

FedEx will launch FedEx Consolidated Returns, a solution designed to provide an easy ecommerce returns option that retailers can make available to shoppers, in early 2023. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office. of all U.S.

Returns 120

Returns Merchant Services Drop-Shipping Fulfillment 120

Independent Retailer

JULY 26, 2022

.” Let customer keep their returns. With ecommerce sales for 2021 increasing 14 percent over 2020, there is no question that shipping acumen has never been more important for retailers’ overall success. Apart from the rising fuel prices, shipping carriers are raising their rates every year. Slim down package weight.

Shipping 92

Shipping Returns Fulfillment Consumer 92

A1 Retail

OCTOBER 21, 2024

Screwfix is expanding its refurbished product capability even further, having refurbished more than 250,000 products since the initiative launched on Screwfix.com in 2021. This has reduced the volume of packaging, with any leftover cardboard shredded and used to add further protection when products are shipped.

Returns 83

Returns Fulfillment Shipping ATS 83

Retail TouchPoints

FEBRUARY 23, 2021

With the growth of buy online, pick up in-store and expedited shipping options, consumers experienced firsthand the ease of digital shopping versus going to the store to make a purchase. Entering 2021, retailers are still looking to beef up their ecommerce strategy to get this trend to stick. Corinne Demadis is the VP, U.S.

Advertising 264

Advertising Social Commerce Consumer Marketing 264

Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on Retail Focus - Retail Design.

Returns 130

Returns Inventory Management Shipping Management 130

Independent Retailer

APRIL 15, 2021

As ecommerce shopping continues to grow, consumers continue to expect free shipping and free returns, since retail conglomerates such as Amazon and Walmart allow this to be their competitive mark. The first way to accomplish this is by not offering free online returns shipped back to your store, which is an option.

Shipping 65

Shipping Returns Customer Retention Consumer 65

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

Drop-Shipping 267

Drop-Shipping Returns Merchant Services Shipping 267

Retail TouchPoints

SEPTEMBER 29, 2023

The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. Toys ‘R’ Us marked its initial return to U.S. beginning next year in a partnership with Go! Retail Group.

Planning 283

Planning Specialty Retailers Shipping Returns 283

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. Website traffic: More than 4.5

Payment Services 146

Payment Services Promotions Shipping Planning 146

Retail Focus

MAY 27, 2021

As we enter the second quarter of 2021, the UK continues to live under social restrictions. With more parcels and more deliveries being made to help cope with high demand, it’s important that you, as a business owner, look to adopt more environmentally friendly shipping and production processes. . In 2019, physical stores were a £60.9

Shipping 130

Shipping Accounting Returns Consumer 130

Retail TouchPoints

MARCH 5, 2024

Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021. Amazon pioneered the paid loyalty program with Amazon Prime, which has been in operation for nearly 20 years and has more than 200 million members worldwide. million members on top of the 74 million customers in the free program.

Checkout 181

Checkout Returns Shipping Promotions 181

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. FBA Liquidations will provider sellers the option to use Amazon’s existing wholesale liquidation partners and technology to recoup potential losses on returned and overstock inventory.

Merchant Services 293

Merchant Services Returns Wholesale Apparel 293

Independent Retailer

FEBRUARY 24, 2022

Department of Commerce Retail Indicator Division released the December 2021 Monthly Retail Trade Report on Wednesday February 16th, which showed that brick-and-mortar stores grew faster than ecommerce for the first time ever. retail sales for 2021 equaled $6.6 retail sales for 2021 equaled $6.6

Shipping 102

Shipping Consumer Shopping Returns 102

Retail Bound

DECEMBER 13, 2021

Ecommerce sales increased significantly into 2021 as more people shifted from physical stores to online shopping. The business reaches its peak during the holiday season and when the shipping rush is over, there is a bulk in holiday returns. Improve the Return Process. Manage Inventory Accuracy. Authenticate Your Metrics.

Fulfillment 52

Fulfillment Shipping Inventory Management Returns 52

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns.

Returns 293

Returns Merchant Services Drop-Shipping Consumer 293

Inside Retail

MAY 25, 2022

The importance of an easy checkout process and a reassuring returns process are consistent themes dating back to last year’s State of Ecommerce Report. Make sure there are no surprises with your shipping costs. Combining high shipping cost with failing to disclose the cost early in checkout is a recipe for disaster.

Payment Services 147

Payment Services Checkout Shipping Returns 147

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. Buy online, return in-store. They should be in all retailers’ playbooks. Endless aisle.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

NOVEMBER 10, 2021

ba&sh will offer a curated selection of fall/winter 2021 pieces across ready-to-wear categories including dresses, knits, outerwear, tops and bottoms. Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount.

Fashion 236

Fashion Clienteling Shipping Retailing Pricing 236

Retail TouchPoints

NOVEMBER 10, 2020

On-time shipping rates for the major carriers have declined significantly year-over-year, and longer-than-usual shipping times have been a source of pain for both retailers and their shoppers. Adjust to Return Reluctance. Customers also expect retailers to communicate about the return process.

Shipping 282

Shipping Fulfillment Returns Sporting Goods 282

Retail TouchPoints

JULY 15, 2022

In the longer term, it gave us this ability to grow and add things like ship-from-store, in-store pickup and same-day delivery through Shipt , which is another key component of what we wanted to do for last-minute gift givers.”. In Q4 2021, it processed 70% of online orders through its stores. Creating Joy Amid Uncertainty.

Fulfillment 289

Fulfillment Shipping Inventory Management Location 289

Mass Relators

JULY 26, 2021

PHILADELPHIA — GSK has started shipping its quadrivalent influenza vaccines to U.S. health care providers and pharmacies for the 2021-22 flu season. As more people are vaccinated against COVID-19 and we return to more normal, social activities, it is important that anyone over the age of 6 months is vaccinated against the flu.”.

Shipping 52

Shipping Drop-Shipping Returns Marketing 52

365 Retail

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on 365 RETAIL | Retail Technology News.

Returns 78

Returns Inventory Management Shipping Management 78

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

Merchant Services 257

Merchant Services Returns Shipping Payment Services 257

Retail TouchPoints

JANUARY 10, 2022

Once an item is purchased, the seller will receive a prepaid shipping label to send it to its next owner. The process is designed to reduce the retailers’ environmental footprints and reduce the need to handle the logistics of shipping items to a third-party warehouse.

Shipping 267

Shipping Apparel Returns Fashion 267

Independent Retailer

MARCH 17, 2022

According to the UNCTAD, containers at import countries now spend an additional 20 percent time logged into systems, while vacant ships and containers are unable to mobilize from their ports. The price of manufacturing and shipping has increased to reflect the lack of labor, supply of goods, and transportation space.

Returns 52

Returns Drop-Shipping Shipping Wholesale 52

Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Target also is maintaining its 2021 holiday hiring levels, with plans to again bring on 100,000 seasonal workers. Jobs are available across the U.S.,

Promotions 265

Promotions Shipping Planning Location 265

Retail TouchPoints

AUGUST 12, 2024

year over year — the highest the brand has seen since Q1 2021. The company pointed to faster growth in glasses, lower outbound customer shipping costs as a percent of revenue and improved efficiencies in owned optical laboratories as key drivers for this gross margin improvement. the year prior.

Drop-Shipping 236

Drop-Shipping Customer Experience Planning Advertising 236

Inside Retail

JULY 15, 2024

Booktopia’s peak coincided with the pandemic lockdowns, when it brought in$224 million in sales in 2021 and $241 million in 2022 – yet the company never turned a profit. In other words, when you call a business Booktopia, you’re defining it as books only,” Brian Walker, founder and CEO of Retail Doctor Group, told Inside Retail.

Fulfillment 290

Fulfillment Shipping Consumer Returns 290

Retail TouchPoints

AUGUST 15, 2022

In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Stand Out Beyond Free Shipping .

Drop-Shipping 211

Drop-Shipping Shipping Outdoor Customer Retention 211

Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S., ecommerce merchants pulled in $10.8 ATO fraud against U.S.

Merchant Services 235

Merchant Services Drop-Shipping Payment Services Shipping 235