Retail TouchPoints

NOVEMBER 21, 2022

The retailer aims to create a consumer-driven demand engine by growing its ecommerce operations while adjusting its global operations, including halting a planned expansion into Japan. Global Operations Focus on Fewer Banners. 18 call with investors.

Planning 253

Planning Store Operations Returns Marketing 253

Retail TouchPoints

MARCH 9, 2023

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. The retailer also plans to exit its Field & Stream banner; after closing 12 of those stores in Q4 2022, which ended Jan. billion , up from $12.3

Location 243

Location Sporting Goods Planning Discount Store 243

Retail TouchPoints

MARCH 10, 2022

For fiscal 2021, which ended Jan. billion , up 18% from the $16 billion in sales the previous fiscal year, and increased comp store sales by 13%. “Our continued expansion of both chains also demonstrates our commitment to further building our presence in both existing and newer markets,” McGillis added.

Location 229

Location Planning Discount Store Returns 229

Retail TouchPoints

MAY 22, 2023

The largest increase took place from 2021 to 2022 when shoplifting complaints increased 44% year-over-year to reach almost 64,000 , many of which were committed by organized theft rings , according to New York State Assemblymember Jenifer Rajkumar in a statement.

Planning 274

Planning Kiosk Management Consumer 274

Retail TouchPoints

SEPTEMBER 29, 2023

brick-and-mortar retailing in late 2021 with a 20,000-square-foot flagship store at New Jersey’s American Dream mall , followed by 452 Toys ‘R’ Us shop-in-shops at Macy’s in 2022. The new stores will open in prime locations that complement the existing Macy’s retail footprint, according to the company.

Planning 268

Planning Specialty Retailers Shipping Returns 268

Retail TouchPoints

MARCH 7, 2023

As part of the retailer’s plans to open 100 locations in 2023, Ross Stores opened 11 Ross Dress for Less and eight dd’s Discounts stores in 13 states during February and March. This is the second year in a row when Ross Stores will grow its footprint by 100 locations while maintaining the same ratio of Ross to dd’s shops.

Planning 243

Planning Apparel Department Stores Discount Store 243

Retail TouchPoints

DECEMBER 10, 2024

Apple plans to launch an online store in the Kingdom of Saudi Arabia in summer 2025, providing consumers in the country with service and support directly from Apple in Arabic. And beginning in 2026, the tech retailer plans to open several flagship physical locations, including one in Diriyah, a UNESCO World Heritage site.

Planning 217

Planning Location Consumer Store Operations 217

Retail TouchPoints

SEPTEMBER 11, 2020

GameStop is accelerating store closure plans as part of its “de-densification” strategy. The retailer plans to shutter 400 to 450 stores worldwide in fiscal 2020, which ends in February 2021. Comparable store sales declined 12.7% , even with an 800%. For the three months ended Aug.

Store Operations 291

Store Operations Planning Location Customer Experience 291

Retail TouchPoints

APRIL 26, 2021

The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online. Those grocery retailers that listen, and move proactively, could have a very good 2021. Bill Beyea is Senior Manager, Promotion Intelligence Advisory Services for Inmar Intelligence.

Promotions 269

Promotions Shopping Consumer Fulfillment 269

Retail TouchPoints

SEPTEMBER 23, 2022

Target will add as many as 100,000 seasonal associates to its workforce this holiday season, approximately the same number as in 2021. The retailer is hoping the higher starting wage range it announced in February 2022 , $15 to $24 per hour, will streamline its holiday hiring plans despite ongoing labor shortages. 24, 2022.

Planning 206

Planning Shopping Store Operations Fulfillment 206

Retail TouchPoints

MARCH 29, 2023

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. Macy’s had eliminated the COO position, it turns out temporarily, in March 2021. Gennette will work with both Spring and Mitchell until his retirement to ensure a smooth transition.

Planning 235

Planning Home Furnishings Finance Management 235

Retail TouchPoints

DECEMBER 2, 2021

Dollar General is preparing to embark on a massive expansion as it comes off a strong Q3 2021. The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022.

Planning 255

Planning Location Consumer Marketing 255

Retail TouchPoints

NOVEMBER 24, 2020

Footwear brand UGG has opened its first flagship store, on Fifth Avenue in New York City, the first in a planned fleet of flagship stores that will roll out globally in 2021 and beyond. The multi-level, 12,842-square-foot store will feature exclusive items and experiences not available at the retailer’s other stores.

Planning 223

Planning Promotions Shopping ATS 223

Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona. The new DC also will support Aldi stores in southern Alabama and the Florida Panhandle. in a statement.

Location 210

Location Planning Supermarket Marketing 210

Retail TouchPoints

DECEMBER 10, 2020

Shopko Optical has partnered with SiteSeer Technologies to harness its suite of analytic tools, with plans to use them for site selection during an upcoming brick-and-mortar expansion phase.

Planning 205

Planning Location Store Operations ATS 205

Retail TouchPoints

FEBRUARY 16, 2021

As a result, it will report Reebok as “discontinued operations” from Q1 2021 onwards. Adidas initially acquired Reebok in 2006 and implemented the “Muscle Up” turnaround plan in 2016. This will enable the company to focus on strengthening the adidas brand in the global sporting goods market.

Planning 176

Planning Sporting Goods Marketing Store Operations 176

Retail TouchPoints

APRIL 10, 2023

Bankruptcy Court in Maryland and plans to close all 39 stores in Maryland, Virginia and the District of Columbia. The retailer has been battling declining sales for several years, incurring operating losses of $280,000 and $1.76 million in fiscal years 2020 and 2021, respectively. million , and Timberland , owed $1.4

Planning 187

Planning Accessories Apparel Merchandise Store 187

Retail TouchPoints

OCTOBER 27, 2021

Ulta Beauty plans to maintain its growth with 50 new store openings each year, enhanced last mile options and investments in media and AI, including the launch of an in-house retail media network. The retailer is putting global expansion plans on hold as it focuses on its home country.

Planning 222

Planning Consumer Marketing Location 222

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 202

Planning Location Checkout Marketing 202

Retail TouchPoints

AUGUST 27, 2020

Bankruptcy Court for the Eastern District of Virginia has approved the J.Crew Group reorganization plan, paving the way for the parent company of J.Crew , J.Crew Factory and Madewell to emerge from Chapter 11 in early September. The plan provides $400 million in exit financing and $400 million in new term loans.

Finance 340

Finance Planning Store Operations Customer Experience 340

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S.

Planning 176

Planning Checkout Finance Returns 176

Retail TouchPoints

FEBRUARY 16, 2021

The effort kicked off with 11 stores across Ohio, Maryland, Florida, Texas, New York and Mississippi in the first week of February, with more grand openings slated for every weekend through November 2021. All stores will follow CDC-recommended health and safety protocols, including mandatory masks and regular sanitization.

Location 205

Location Planning Store Operations ATS 205

Retail TouchPoints

JANUARY 19, 2023

Over the last several months we’ve demonstrated the extent to which we work every day to mitigate risk and protect our people, and our publicly available data show we’ve reduced injury rates nearly 15% between 2019 and 2021. What’s more, the vast majority of our employees tell us they feel our workplace is safe. “We

Planning 257

Planning ATS Shipping Location 257

Retail TouchPoints

NOVEMBER 22, 2023

Walmart has introduced parcel stations — essentially mini “post offices” designed to streamline stores’ receiving and delivering of orders — and will have them operating in more than 40 stores by the end of 2023. and scaling up its plans for drone deliveries by partnering with Google parent company Alphabet.

Fulfillment 219

Fulfillment Store Operations Customer Experience Planning 219

Retail TouchPoints

MAY 21, 2021

Retail results for Q1 2021 have been promising so far, showing that the economy may finally be emerging from a long, slow year. Large retailers like Target and Walmart continued to thrive in Q1 2021 on the back of their large store footprints and strong omnichannel presence.

Apparel 224

Apparel Returns Department Stores Fulfillment 224

Retail TouchPoints

MAY 17, 2022

Patel was promoted to CEO in July 2021 as part of the retailer’s turnaround efforts following its emergence from Chapter 11 bankruptcy in an expedited “ one-day reorganization.” He has approximately two decades of experience in operations, merchandising, supply chain and retail and store operations, including time spent at Target and Gap. .

Store Operations 217

Store Operations Promotions Planning Management 217

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 306

Planning Location Shopping Point of Sale 306

Retail TouchPoints

MARCH 11, 2021

The company plans to gain market share and increase currency-neutral sales by an average of 8% to 10% annually between 2021 and 2025, through an aggressive expansion of Adidas’s already booming DTC business, including ecommerce; digitalization of its operations and stores; an expanded membership program; and an increased focus on sustainability.

Planning 188

Planning Wholesale Sporting Goods Accounting 188

Retail TouchPoints

NOVEMBER 18, 2022

million people plan to shop between Thanksgiving Day and Cyber Monday in 2022, representing 69% of all holiday shoppers, according to a survey conducted by the National Retail Federation (NRF) and Prosper Analytics. This would be nearly 8 million more people than in 2021 and the highest estimate since NRF began tracking the data in 2017.

Shopping 245

Shopping Department Stores Planning Accounting 245

Retail TouchPoints

DECEMBER 22, 2020

Former Macy’s CEO Terry Lundgren told CNBC that retail store closures could continue into 2021 as disruption persists. More than 11,000 stores have closed in 2020, totaling nearly 150 million square feet of retail space, according to data from real estate firm CoStar Group. Lundgren noted that the U.S.

Planning 164

Planning Store Operations 164

Retail TouchPoints

NOVEMBER 19, 2021

Retailers saw strong results overall in Q3 2021 as the recovery continued, but supply chain shortages loom as they enter the holiday season. Target is preparing for the future, as well as fighting current last mile woes, by fulfilling more and more orders from its stores.

Fulfillment 198

Fulfillment Shipping Planning Promotions 198

Retail TouchPoints

MAY 31, 2022

She will leverage her experience to help advance the omnichannel fashion retailer’s plans for growth and developing a best-in-class customer experience. Her other leadership titles there include EVP of Store Operations, President of Catalog Division, Neiman Marcus Direct and President of NM Stores.

Customer Experience 239

Customer Experience Store Operations Fashion Planning 239

Retail TouchPoints

JULY 1, 2022

Enjoy will continue operating throughout the bankruptcy process but will wind down its operations in the UK, according to an SEC filing. The ultimate plan is to sell to the highest bidder. To fund its operations throughout the Chapter 11 proceedings, Enjoy has received a $2.5 as of July 1, 2022.

Telecommunications 291

Telecommunications Finance Store Operations Consumer 291

Retail TouchPoints

JANUARY 25, 2023

In October 2021 , Starbucks announced plans to raise its minimum wage to $17 per hour by summer 2022, and in November 2021 Macy’s committed to a $15 minimum wage chainwide by May 2022. Target was among the first major retailers to raise its minimum wage to $15, in June 2020.

Planning 298

Planning Store Operations Consumer 298

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 144

Location Payment Services Planning Store Operations 144

Retail TouchPoints

NOVEMBER 29, 2022

The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Under the new market delivery model, large items are shipped directly from DCs to the customer, reducing the number of “touches” for each order and freeing up space at brick-and-mortar stores.

Fulfillment 243

Fulfillment Markdowns Store Operations Customer Experience 243

Retail TouchPoints

JANUARY 21, 2021

The six-day NRF 2021 Chapter One , which will wrap up on Jan. Chapter Two of the Big Show had originally been planned as an in-person event to take place in early June at New York City’s Javits Center, but the facility’s role as a COVID vaccination center made it unavailable, so it will also be a virtual event. “If

Beauty and Health 203

Beauty and Health Customer Experience Marketing Consumer 203