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Apple Expands to Saudi Arabia with Plans for Online and Physical Retail Presence

Retail TouchPoints

Apple plans to launch an online store in the Kingdom of Saudi Arabia in summer 2025, providing consumers in the country with service and support directly from Apple in Arabic. And beginning in 2026, the tech retailer plans to open several flagship physical locations, including one in Diriyah, a UNESCO World Heritage site.

Planning 275
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Walgreens Accelerates Clinic Rollout with Plans for 40 Additional Locations by mid-2021

Retail TouchPoints

Walgreens Boots Alliance and VillageMD will open the next 40 Village Medical at Walgreens full-service primary care clinics by the end of summer 2021. The expansion plans were driven by the success of the first five clinics in Houston, which received positive feedback and high satisfaction ratings from both patients and physicians.

Planning 321
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Sephora Plans 260 New Stores for 2021, Including 60 Freestanding Locations

Retail TouchPoints

It’s all part of Sephora’s larger omnichannel strategy, which also includes the debut this week of a buy online, pick up in-store (BOPIS) offering that will be available at all freestanding stores by April 2021. The retailers plan to expand the concept to at least 850 stores by 2023.

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Burlington Doubles Store Total Target to 2,000, Plans 75 Net New Locations for 2021

Retail TouchPoints

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. Burlington currently operates 761 stores across the U.S. 30, 2021, total sales increased 4% to $2.3

Planning 264
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Macy’s Plans to Close 45 More Stores in First Half of 2021

Retail TouchPoints

Macy’s will close an additional 45 stores by mid-2021 as part of its previously announced plan to shutter 125 locations by 2023. Liquidation sales have already started at some of the stores, while the rest are scheduled to start later in January.

Planning 268
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Four Customer Experience and Commerce Trends That Will Define 2021

Retail TouchPoints

So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Others didn’t plan to have them in the works for another one to three years. Suddenly, with physical stores forced to shutter, companies had to turn on a dime to provide these services.

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Nike to Open 30 Stores in 2021, Continue Investing in Customer Outreach and Supply Chain

Retail TouchPoints

Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. 18 call with analysts.

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