Retail TouchPoints

MARCH 3, 2021

American Eagle (AE) kicked off its spring 2021 Jeans Are Forever campaign with the debut of its AE x Snapchat AR Jeans Guide, featuring a range of fashion denim for men and women. As social commerce adoption continues to pick up its pace, more retailers are offering shoppable content on platforms like Snapchat, Instagram and TikTok.

Social Commerce 264

Social Commerce Checkout Fashion Location 264

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart has teamed up with media company Meredith for a cross-platform partnership designed to help customers plan and prepare meals faster and more easily through AI-powered meal planning, shoppable recipes, visual search, chatbots and more.

Social Commerce 298

Social Commerce Shopping Planning Consumer 298

Retail TouchPoints

DECEMBER 7, 2021

For example, while Warby Parker announced a year-over-year revenue increase of 32% in its Q3 2021 earnings, the brand also reported an operating loss of $92 million for the quarter, more than double its $41.3 RECOMMENDED LISTENING: Riding the Social Commerce Wave. Instead, they will focus on scaling social commerce.

Social Commerce 259

Social Commerce Consumer Marketing Advertising 259

Independent Retailer

MARCH 29, 2022

The impact and growth of social media brands play a huge part in what we see on our newsfeeds — and with that, social commerce has flourished. Social apps that already allow for commerce include Instagram , Facebook , and Pinterest , but TikTok and Twitter are also experimenting with shopping features.

Social Commerce 98

Social Commerce Merchant Services Inventory Management Wholesale 98

Retail TouchPoints

FEBRUARY 1, 2022

Most recently, the retailer announced plans to set up shop-in-shops at Lowe’s stores, with plans to expand to a total of 15 locations by March 2022. But other pet care retailers are vying to be leader of the pack. Chewy already has moved into pet insurance and established a Practice Hub for veterinarians.

Social Commerce 263

Social Commerce Planning Shopping Location 263

Inside Retail

OCTOBER 22, 2023

The company said on its website that it plans to increase investment and “drive meaningful growth” in its core markets – the US and Canada. Founded in 2011, Poshmark is a social commerce marketplace where users can buy and sell new and secondhand fashion, home goods, and electronics.

Marketing 263

Marketing Social Commerce Fashion Planning 263

Retail TouchPoints

AUGUST 3, 2022

The digital innovation fund was first announced at the retailer’s Investor Day event in October 2021, and since then the fund has already made a number of investments in start-ups including Haut.ai , Adeptmind , Revea , LUUM and ReStyle.

Social Commerce 298

Social Commerce Accounting Marketing Planning 298

Retail TouchPoints

DECEMBER 3, 2024

RTFKT , the Web3 sneaker brand that Nike acquired in 2021 , will wind down operations by the end of January 2025, transitioning into an archived site to showcase the designs created for the platform. That’s the true RTFKT legacy: showing the world that when you dare to imagine differently, you can transform culture itself.

Fashion 276

Fashion Planning Social Commerce 276

Retail TouchPoints

AUGUST 10, 2021

Two members of the design:retail 40 Under 40 class of 2021, Macy’s Prabhjot Singh and Under Armour ’s Christiana DiMattesa, will participate in the Retail Rockstars Setting the Future of In-Store Experience session. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce. At Chicago’s McCormick Place, Aug.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

AUGUST 1, 2022

These experiences are the newest flavor of social commerce that is redefining the retail shopping experience — both online and in-person. Global social commerce sales are expected to skyrocket from $492 billion in 2021 to $1.2

Customer Experience 317

Customer Experience Social Commerce Advertising Shopping 317

Retail TouchPoints

NOVEMBER 23, 2021

Now the retailer plans to make livestreaming history again with the first shoppable livestream on Twitter , featuring singer/songwriter Jason Derulo. Last December, Walmart became the first retailer to launch a shoppable livestream on TikTok. in a blog post announcing the Twitter livestream. in a blog post announcing the Twitter livestream.

Social Commerce 261

Social Commerce Shopping Apparel Planning 261

Retail TouchPoints

JUNE 2, 2022

With this acquisition, Pinterest is setting the stage for an expanded social commerce strategy and product offering. Although Pinterest plans to sunset THE YES site and app once the transaction closes, the goal is to implement a more integrated and evolved shopping vision.

Shopping 278

Shopping Social Commerce Checkout Fashion 278

Retail TouchPoints

FEBRUARY 9, 2024

Discount shopping app Shein has announced plans to open a Seattle-area office as it continues to expand its U.S. Shein said it plans to hire more than 50 professionals to be based at the new location by the end of 2024, joining a growing U.S. in late 2023 after first expanding to the area in 2021. and Whitestown, Ind.

Fulfillment 264

Fulfillment Social Commerce Apparel Customer Experience 264

Retail TouchPoints

JULY 23, 2021

Before they’ve even started, the 2020 2021 Olympic Games have already made history. Despite everything that’s happened in recent weeks, the opening ceremony will take place as (re)scheduled July 23, 2021. NBC’s hybrid 2020/2021 logo. Bryan Wassel, News Editor. shoppers still need a bit of a nudge.

Advertising 306

Advertising Social Commerce Marketing Shopping 306

Retail TouchPoints

JULY 5, 2022

The latest report, which was released in December 2021, found that not only are retailers selling through branded ecommerce sites ( 76% ) and stores ( 65% ), they also are using other channels including social commerce ( 43% ), mobile websites/apps ( 36% ) and marketplaces ( 35% ).

Fulfillment 278

Fulfillment Social Commerce Customer Retention Consumer 278

Retail TouchPoints

SEPTEMBER 14, 2022

Unfortunately that ancient (1989) bit of cinematic wisdom hasn’t exactly held true in the modern field of social media, where platforms including TikTok , Facebook and Instagram are increasingly pulling back on social commerce initiatives that have failed to attract enough of the right players. is livestream shopping.

Social Commerce 278

Social Commerce Shopping Advertising Consumer 278

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Evaluating 2020 Metrics and Planning for 2021. This is a chance to get your entire team in one room and plan for 2021 together. Website traffic: More than 4.5

Payment Services 165

Payment Services Promotions Shipping Planning 165

Retail TouchPoints

JUNE 3, 2021

E-commerce University 2021. Even if brands and retailers don’t have a physical store, they have an opportunity to create a seamless customer-focused experience that spans across their branded ecommerce sites, marketplaces and even social channels. billion industry by the end of 2021. Access Now.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail TouchPoints

AUGUST 1, 2022

Helping more readers enjoy good books is key to Barnes & Noble’s purpose, and when you pair our local Bookseller recommendations with #BookTok recommended reads, any reader can consider their summer plans booked.”. In 2021, #BookTok helped sell 20 million books, according to The NPD Group. . The Back Story of #BookTok.

Social Commerce 278

Social Commerce Accounting Marketing Consumer 278

Retail TouchPoints

SEPTEMBER 29, 2022

is making significant investments in the space with the launch of an AR Lab in 2021 to help brands develop AR experiences and the acquisition of AR commerce company Vertebrae earlier this year, among other moves. Those three competitors in particular are also leading the charge in social commerce.

Social Commerce 297

Social Commerce Consumer Shopping Returns 297

Retail TouchPoints

JULY 1, 2022

This pilot follows a successful 2021 program with J.B. Autonomous specialists — a commercially licensed driver and a software technician — will be in the cab for the duration of each trip to monitor operations. Hunt and Waymo that moved more than 862,000 pounds of freight with no accidents and 100% on-time pickup and delivery.

Home Furnishings 278

Home Furnishings Planning Location ATS 278

Retail TouchPoints

MARCH 1, 2021

The amount and quality of content associated with products is so vital to Sam’s Club that the retailer plans to step up its use of product scorecards in 2021. “We Get Your Scorecards Here, Can’t Tell the Players Without a Scorecard. We ask, ‘How robust is the content? How many reviews are there?’

Consumer 290

Consumer Social Commerce Promotions Planning 290

Retail TouchPoints

FEBRUARY 19, 2021

. • The Big Find with QVC and HSN: Two-thirds of the 90+ emerging brands that Qurate Retail Group ’s QVC US and HSN plan to introduce in 2021 are either women-owned or minority-owned. The Curated by Kohl’s assortment is refreshed on a quarterly basis, and to kick off 2021 it will include Black-owned businesses include Aya Paper Co.

Apparel 289

Apparel Location Planning Accessories 289

Retail TouchPoints

MAY 24, 2022

In China, livestream commerce is already big business , generating more than $300 billion in sales in 2021 and representing 12% of ecommerce sales. Meanwhile, in North America, livestreaming represents just 0.1% of all online sales, representing a huge opportunity for growth.

Finance 321

Finance Promotions Marketing Planning 321

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 189

Consumer Payment Services Fulfillment Advertising 189

Retail TouchPoints

FEBRUARY 25, 2022

A recent study found that 68% of Gen Z shoppers planned to use non-traditional channels for Black Friday and Christmas shopping, with Instagram (47%) taking the lead as a holiday shopping platform. Redefining Social Shopping. Through 2021, nearly all the major U.S.

Shopping 306

Shopping Consumer Marketing Planning 306

Retail TouchPoints

DECEMBER 16, 2021

The TalkShopLive integration with Walmart includes a connection through the retailer’s commerce API, so all brands with products distributed by Walmart can also create shoppable content by using its platform. Walmart has planned more than 30 holiday-themed live shopping events for the 2021 season.

Checkout 264

Checkout Shopping Consumer Point of Sale 264

Retail TouchPoints

AUGUST 19, 2021

A recent Shopkick survey proposes that these behaviors are likely to continue through the holiday season: 22% of consumers plan to shop for the holiday well ahead of schedule and 25% even plan to finish their shopping by Thanksgiving, which historically has been the “official kick off” of the holiday shopping season.

ATS 299

ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

MAY 12, 2022

This generation of “Super Creatives” are more likely to engage in social commerce than older generations. In 2021, the global metaverse market was estimated at $38.85 Dedicating time to learn about, plan and spearhead new initiatives may be quite difficult. But it won’t be very long before it’s commonplace.

Marketing 344

Marketing Advertising Social Commerce Planning 344

Retail TouchPoints

JULY 30, 2021

We test and learn as much as possible leading up to the event and then lock in a plan and hang on for 11.11.”. They definitely need to have a dedicated plan for China and have the right partners in place to help them execute their vision and strategy.”. billion in 2021, making up 37.4% of all social commerce sales this year.

Merchant Services 279

Merchant Services Accounting Social Commerce Payment Services 279

Retail TouchPoints

JANUARY 19, 2023

The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size. Alloy noted that “it will be important to plan how retailers and brands will re-attract audiences and drive loyalty in the long run.”

Social Commerce 298

Social Commerce Consumer Marketing Shopping 298

Retail TouchPoints

NOVEMBER 16, 2022

Square plans to announce additional details about the card in 2023. It will include the Holiday 2022 Meta Foresight Interactive Report , offering insights from the 2019, 2020 and 2021 holiday seasons across 33 key markets as well as tips on turning new holiday customers into returning shoppers after the season ends.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Retail TouchPoints

JANUARY 25, 2022

But while it was one of the buzziest topics of 2021, and looks to stay that way in 2022, the metaverse itself isn’t a new concept. According to Napoli, as of November 2021 only 31% of U.S. In Q3 2021, NFT trading reached $10 billion , up 704% from Q2 2021, said Napoli. The space has seen huge growth in the last year.

Consumer 298

Consumer Fashion Accessories Apparel 298

Retail TouchPoints

JANUARY 4, 2021

During its Q2 2021 results call , e.l.f. We will continue to lead with insight, a first-ever mentality and a pipeline of innovative activations planned. Beauty address this reality in 2021? The plan will be centered around the brand vision, “because all people can be well people.” How will e.l.f.

Beauty and Health 264

Beauty and Health Consumer Health & Wellness Marketing 264

Retail TouchPoints

DECEMBER 21, 2023

BB&B had been in decline over the past few years, fueled in part by an ill-fated foray into private label that began in March 2021 along with store closures and layoffs followed disappointing financial results in August 2022. In an ironic twist, Johnson himself had to say “goodbye” to the new Bed Bath & Beyond in November.

Sporting Goods 306

Sporting Goods Advertising Consumer Apparel 306

Retail TouchPoints

SEPTEMBER 22, 2022

From 2019 to 2021, the Luxury Pavilion has seen its customer base grown by more than 150% and sales have increased nearly 300%. To celebrate the platform’s anniversary and solidify its dominance in online luxury, the Luxury Pavilion will host an augmented reality fashion show on Sept. 22 in collaboration with Vogue China.

Fashion 262

Fashion Consumer Shopping Marketing 262

Retail TouchPoints

MARCH 15, 2022

If you spend any time at all on social media it’s hard to escape influencers, and there’s a good reason for that — they are incredibly compelling, both to consumers and advertisers. On the advertiser side, 48% of influencer marketing budgets were spent on Instagram in 2021. Where do you plan to use that content?

Marketing 310

Marketing Advertising Consumer Marketing Spend 310