Retail TouchPoints

FEBRUARY 11, 2021

Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

DECEMBER 13, 2021

In fact, the growth of BNPL is hitting record-breaking levels — in 2021 Cornerstone Advisors say that consumers will make nearly $100 billion in retail purchases using BNPL. In fact, Cornerstone Advisors found that Gen Z consumers using BNPL grew from 6% in 2019 to 36% in 2021, and millennials’ use of BNPL is up to 41%.

Payment Services 264

Payment Services Consumer Returns Management 264

Inside Retail

JANUARY 4, 2022

Paper receipts are so 2021. In the same way contactless quickly became the preferred method of payment, Smart Receipts will become essential rather than optional for retailers. Smart Receipts allow you to offer that same level of service, making more customers your best customers. Frictionless customer journey.

Customer Experience 279

Customer Experience Payment Services Returns Consumer 279

Small Biz Trends

NOVEMBER 9, 2022

The Internal Revenue Service (IRS) has reminded taxpayers accepting payments through payment cards and third-party network transactions that they may receive 1099-K forms for sales over $600 in early 2023. Taxpayers are still required to report all income on their tax return unless it is excluded by law.

Payment Services 98

Payment Services Returns Accounting Planning 98

VMS

JANUARY 25, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. retail sales, which soared to $4.583 trillion in 2021. “As The 2021 total rate of returns (16.6 to return fraud. billion (10.6

Returns 52

Returns Loss Prevention Payment Services Visual Merchandising 52

Small Biz Trends

SEPTEMBER 12, 2022

The Internal Revenue Service (IRS) has announced to taxpayers who pay estimated taxes that the deadline to submit their third quarter payment is September 15, 2022. tax system operates on a pay-as-you-go basis where taxpayers are required to pay most of their tax during the year, as they earn or receive income.

Payment Services 105

Payment Services Returns Accounting ATS 105

I Vend

FEBRUARY 13, 2022

Check out of a store – brick and mortar or digital – these days and chances are you’ll be offered a choice of payment types that would have blown your mind ten years ago. iVend POS iVend helps retailers offer the broadest range of payment types. iVend POS iVend helps retailers offer the broadest range of payment types.

Payment Services 98

Payment Services Checkout Point of Sale Customer Experience 98

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

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Merchant Services Payment Services Checkout Accounting 299

Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

Payment Services 337

Payment Services Department Stores Planning Location 337

Retail TouchPoints

FEBRUARY 3, 2023

Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority. Be mobile-friendly.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

SEPTEMBER 17, 2022

The bureau also released the Buy Now, Pay Later: Market Trends and Consumer Impacts report, which found that Affirm, Afterpay, Klarna, PayPal and Zip together provided 180 million loans totaling over $24 billion in 2021, a near tenfold increase from 2019. of users charged at least one late fee in 2021, up from 7.8%

Consumer 262

Consumer Payment Services Apparel Accounting 262

Inside Retail

MAY 25, 2022

The importance of an easy checkout process and a reassuring returns process are consistent themes dating back to last year’s State of Ecommerce Report. You get through most of the checkout process for a purchase you’re excited to make and then you’re suddenly hit with sticker shock for the cost of shipping.

Payment Services 147

Payment Services Checkout Shipping Returns 147

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 180

Consumer Payment Services Fulfillment Advertising 180

A1 Retail

DECEMBER 2, 2021

Fintech unicorn and payment processor, Mollie, reveals trends for small and medium-sized merchants during Black Friday, Cyber Week and Cyber Monday. Payment methods and merchant performance. Payment by BNPL methods more than doubled from 2019 to 2020. France, the Netherlands and Belgium.

Merchant Services 73

Merchant Services Payment Services Sporting Goods Accessories 73

Cisco Retail

AUGUST 26, 2022

A significant portion of countries with Cisco operations have established laws and policies around net zero goals. With the hybrid work model, many companies determined that building and construction emissions account for 37 percent of greenhouse gases (GHGs) globally, according to the 2021 Global Status Report for Buildings and Construction.

Payment Services 98

Payment Services Accounting Returns Management 98

Secure Retail

JULY 9, 2021

Secure Retail is a leading distributor in payment solutions specialising in hardware distribution and payment processing solutions. Due to our continued growth and expansion, we currently have two vacancies for Warehouse Repair Technician’s in our Managed Services Team. Do you enjoy a hands-on role? Applications.

Payment Services 98

Payment Services Technical Support Returns Management 98

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. It computes sales totals, handles payments, monitors inventory, collects company data and much more. Streamline Workflow to Optimize Service.

Payment Services 278

Payment Services Checkout Returns Customer Experience 278

Retail TouchPoints

JULY 25, 2022

This generation has taken to this payment option faster than any other, but looking at their history it is easy to see why. Gen Z has grown up with a steady decrease in the use of physical payment, coupled with major advancements in fintech. Late or missed BNPL payments have their own consequences. with Klarna.”. with Klarna.”.

Payment Services 243

Payment Services Advertising Accounting Consumer 243

Retail TouchPoints

MARCH 24, 2021

In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments. As we reflect back, we know that BOPIS and curbside have become essential services with long-term practicality.

Payment Services 297

Payment Services Fulfillment Consumer Returns 297

Inside Retail

JANUARY 10, 2023

BNPL services are gradually gaining prominence in Singapore, with a growing preference for flexible payment methods among consumers,” Neralla Rama Ravi Teja, a retail analyst at GlobalData, told Inside Retail. BNPL payments were expected to reach US$1.1 BNPL payments were expected to reach US$1.1 Rise of online payments.

Payment Services 130

Payment Services Consumer Finance Apparel 130

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Retail TouchPoints

JUNE 24, 2024

As an extension of this mission, M.M.LaFleur first ventured into resale in March 2021, fulfilling a pent-up need as shown by strong demand for the brand on third-party sites like Facebook and Poshmark, Twidwell explained. These capabilities, coupled with automatic price suggestions, make the selling process easy and seamless.

Payment Services 209

Payment Services Drop-Shipping Promotions Consumer 209

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. Website traffic: More than 4.5

Payment Services 161

Payment Services Promotions Shipping Planning 161

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Give Back-to-School Shoppers Alternative Payment Options. Streamline Your Checkout Process for Busy Parents and Students.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

I Love Fashion

JULY 7, 2024

However, the ratio depends a lot on the industry, such as cruise and ferry services , which went through 98%, groceries, which went through 50.03%, and more. Lack of multiple payment options. Lack of clear delivery and returns policies. Lack of clear delivery and returns policies. Complex checkout process.

Payment Services 52

Payment Services Shopping Checkout Inventory Management 52

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now. At the forefront”.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Inside Retail

APRIL 11, 2021

This program was set to run until the end of September 2020, later extended to the end of March 2021, albeit with changes to eligibility and rates. This, somewhat unexpectedly, created a sugar-hit for retailers, with estimates that nearly two-thirds of these payments were spent on discretionary purchases.

Payment Services 130

Payment Services Consumer Management Returns 130

Inside Retail

NOVEMBER 9, 2022

Household savings that were bolstered by government Covid-19 payments have started to fall and there are early indications of financial stress with buy-now-pay-later services and credit applications. per cent in the three months to September, compared with the same period in 2021. per cent for August and September.,

Payment Services 241

Payment Services Consumer Returns Accounting 241

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Mastering systems integration and returns will send customer satisfaction and profitability soaring for your retail business.

Payment Services 225

Payment Services Returns Specialty Retailers Promotions 225

Inside Retail

AUGUST 2, 2022

This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. . One crucial area is merchant fraud, and any business taking card payments is vulnerable. This is where card data and even entire customer identities can be stolen.

Merchant Services 147

Merchant Services Payment Services Accounting Management 147

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. Shoppers were able to make purchases at a discount and split their payments into three instalments. It was all about boosting in-store shopping.

Merchant Services 130

Merchant Services Payment Services Marketing Spend Finance 130

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . Year-on-year payments volumes are also showing strong growth – up 21.9

Merchant Services 69

Merchant Services Payment Services Consumer Shopping 69

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If a retailer’s online infrastructure can’t cope with a sudden spike in demand following, say, a Black Friday sale, those customers are unlikely to return. From Monolith to Microservices.

Payment Services 264

Payment Services Shipping Customer Experience Consumer 264

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. The plan, which was first announced in February 2021, may end up seeing a loss on the $14 billion it spent four years ago to acquire some of the country’s top-performing malls. URW valued its U.S. portfolio at $13.2 URW valued its U.S.

Payment Services 278

Payment Services Department Stores Advertising Planning 278

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. it operates in silos and unconnected platforms. Buy online, return in-store.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Ultra-rapid grocery delivery will gain further influence.

Grocer 321

Grocer Payment Services Checkout Shipping 321

Retail TouchPoints

MARCH 5, 2024

Amazon pioneered the paid loyalty program with Amazon Prime, which has been in operation for nearly 20 years and has more than 200 million members worldwide. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Checkout Returns Shipping Promotions 239