Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021.

Merchant Services 299

Merchant Services Returns Wholesale Apparel 299

Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie will continue to operate under its own name following the purchase’s completion.

Merchant Services 269

Merchant Services Marketing Shipping Planning 269

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 246

Merchant Services Drop-Shipping Payment Services Shipping 246

Retail TouchPoints

MAY 12, 2021

Nearly 50% of those surveyed said they’d be doing more of their shopping online in 2021; more than one third said they’d be using buy online, pick up in-store more, and more than one quarter said they’d be using curbside pickup more this year than they did pre-pandemic. Kendra Scott also created a curbside pickup program.

Jewelry 269

Jewelry Merchant Services Customer Experience Wholesale 269

Retail TouchPoints

SEPTEMBER 2, 2022

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. There are solutions in the market that help merchants manage these fees and adapt their pricing and shipping fees appropriately. Global cross-border ecommerce sales reached nearly $3.2

Merchant Services 324

Merchant Services Marketing Customer Experience Consumer 324

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Federal data indicates that impostor scams and ecommerce fraud topped the list.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

Merchant Services 288

Merchant Services Returns Shipping Payment Services 288

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago.

Merchant Services 262

Merchant Services Payment Services Fulfillment Shipping 262

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

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Drop-Shipping Returns Merchant Services Shipping 311

Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S.,

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

MARCH 24, 2022

More recently, as of December 2021, nearly half of consumers (46%) told us they’d be likely to use home pickup for returns if offered the option, and only 30% are unlikely. Where consumers live has a lot to do with which returns process they prefer. Meanwhile, 57% of parents are likely to use home pickup versus 41% of others.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 299

Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

Merchant Services 278

Merchant Services Fulfillment Checkout Location 278

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. That number was even higher in January 2021. “

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth. What stood out to you in the findings?

Merchant Services 264

Merchant Services Shipping Fulfillment Social Commerce 264

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. this holiday season compared to 2021, and McNamara cited consumer demand for more deals and promotions as a likely reason.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Dezeen

DECEMBER 8, 2021

As part of our ongoing review of 2021 , Dezeen rounds up the top 10 most remarkable and intriguing shop interiors of the year – from a cannabis dispensary made to look like an old-fashioned grocery store to a makeup boutique arranged around a large, mossy mound. The post Dezeen's top 10 shop interiors of 2021 appeared first on Dezeen.

Shopping 145

Shopping Boutique Merchant Services Fashion 145

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Inside Retail

DECEMBER 1, 2022

With Christmas just around the corner, it’s important to stay vigilant as scams and fraud can happen to any business that accepts debit and credit card payments, and can have a significant financial and reputational impact at this time of year. Tools like 3DSecure can help with these additional security processes.

Merchant Services 147

Merchant Services Payment Services Accounting Finance 147

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. In 2021, face coverings and masks from stars like Kanye West saw a 154% average resell price increase from $82 to $208. How Resellers Use Bots to Their Advantage.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. What can the retailer learn from and improve?

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Inside Retail

AUGUST 22, 2021

Country manager for the company’s Australia/New Zealand territory David Boyer said that the changing habits towards increased consumer e-commerce spending – which developed over the course of the pandemic – have remained relatively undisturbed in 2021.

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Inside Retail

SEPTEMBER 19, 2022

The idea for a consortium was first conceived at a fireside chat group event in May 2021 to facilitate open and constructive dialogue and information exchange between IPR owners and e-commerce platforms,” Joyce Ang, senior vice president for intellectual property protection at Lazada Group, told Inside Retail. Current state of affairs.

Merchant Services 246

Merchant Services Advertising Consumer Fulfillment 246

Inside Retail

MAY 16, 2023

Research by Australian fintech company Ship-Safely found that about 82 per cent of Australians made an online purchase last year spending up to $63.8 Between May 2021 and April last year, $224.3 Between May 2021 and April last year, $224.3 million, research reveals appeared first on Inside Retail.

Shipping 130

Shipping Merchant Services Checkout Consumer 130

Inside Retail

OCTOBER 28, 2022

For the summer event, it sold more items than ever before to its Prime loyalty shoppers, and, meanwhile, the company sought revenue from higher Prime subscription fees and a surcharge on some merchants. Prior holiday quarter sales growth was 9 per cent in 2021 and 38 per cent in 2020. Net sales were $127.1 Analysts were expecting $155.2

Drop-Shipping 243

Drop-Shipping Merchant Services Consumer Advertising 243

Retail TouchPoints

DECEMBER 13, 2022

The service will be the latest addition to the FedEx Returns portfolio, which also includes printer-less and package-less return options at more than 10,000 locations nationwide. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office. of all U.S.

Returns 124

Returns Merchant Services Drop-Shipping Fulfillment 124

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them. A whopping $3.23

Payment Services 245

Payment Services Merchant Services Consumer Customer Experience 245

Independent Retailer

DECEMBER 20, 2022

As companies try to get tighter control over the flow of goods from factories to consumers, Amazon recently launched a supply-chain management service to its web services business. . But from 2020-2021, there was almost a 67 percent increase. Still, Amazon, which ships 1.6 How to Get Started.

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Supply Chain Management Merchant Services Management Wholesale 98

Retail TouchPoints

NOVEMBER 14, 2022

billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009 overseas brands saw GMV more than double year-over-year proves that it remains a great way for Western brands to break into China. growth recorded in 2021 and the 26% jump in 2020. billion ( $84.54 to 3.6% , according to Reuters.

Merchant Services 147

Merchant Services Jewelry Shopping Shipping 147

Retail TouchPoints

JANUARY 11, 2022

Retail TouchPoints recently partnered with Amazon Web Services on a survey of 500 retail and brand executives and found that the vast majority ( 84% ) have incorporated CSR in some way into their business strategies, largely because they think it is the right thing to do ( 72% ).

Consumer 317

Consumer Merchant Services Fashion Accounting 317

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Crypto Payments Help Deliver a Competitive Advantage. First, up to 40 percent of customers that pay with crypto are new to the merchant.

Merchant Services 105

Merchant Services Payment Services Shipping Wholesale 105

Small Biz Trends

OCTOBER 24, 2022

A chargeback happens when a payment is reversed by the customer’s bank. It’s called chargeback fraud when bad actors cheat this process. Instead of contacting a merchant for a refund, they go right to their financial institution. Merchant Errors. This one happens with a merchant account.

Merchant Services 75

Merchant Services Payment Services Accounting Shipping 75

Retail Geek

APRIL 30, 2021

Episode 262 of the Jason & Scot show was recorded on Thursday April 30, 2021. You know are what or you know how people are using that app so I you know like it’s predominantly a shipping tracking app and so I the. We recap Amazon, EBay, and Shopify Q1 earnings reports. Transcript. Scot: [17:50] Yeah absolutely when other.

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Fulfillment Payment Services Merchant Services Shipping 98

Retail Geek

DECEMBER 7, 2020

They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. ShipBob is a third party logistics provider that offers e-commerce fulfillment for thousands of brands.

Shipping 69

Shipping Drop-Shipping Fulfillment Merchant Services 69

Independent Retailer

JUNE 17, 2021

Preparing to launch in the summer of 2021, Lowkler is a platform that will actively promote purchases from local merchants while also offering a level of variety and convenience for consumers, similar to other major players such as Amazon or Walmart. A New Movement to Support the Local Economy. Easy and Affordable Setup.

Merchant Services 52

Merchant Services Shopping Payment Services Shipping 52

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

A1 Retail

JANUARY 19, 2022

Buy now, pay later (BNPL) transactions increased nearly 30 percent during the 2021 holiday period. The data showed that BNPL transactions peaked more than 43 percent in October as shoppers began their 2021 holiday shopping early. Within October 2021, a peak at 99 percent was recorded compared to the same period in 2020.

Merchant Services 40

Merchant Services Shopping Payment Services Consumer 40