Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Big Box Stores Will Take Market Share From Amazon.

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Merchant Services Payment Services Fulfillment Promotions 303

Retail TouchPoints

MARCH 10, 2021

It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits. In this scenario, ecommerce businesses must be able to adapt quickly to changes in the market, offer competitive prices and keep up with new trends.

Payment Services 269

Payment Services Promotions Shopping Marketing 269

Retail TouchPoints

AUGUST 17, 2022

Add the increasing CPC costs at all sorts of paid advertisement channels and harsher competition to that, and you get a not-so-rosy outlook for the market altogether. On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. Email marketing. in 2019 to 14.9% Advertising.

Payment Services 357

Payment Services Advertising Returns Checkout 357

Retail Focus

SEPTEMBER 9, 2021

After an exciting process of reviewing a record amount of entries, the shortlist for the third Creative Retail Awards has been revealed. The winners and highly commended entries will be announced at a unique awards ceremony to be held at Proud Embankment on 14th October 2021. Wembley Park Market. Store Design of the Year.

Supermarket 312

Supermarket Payment Services Outdoor Fulfillment 312

Inside Retail

JUNE 20, 2024

The Reserve Bank of Australia (RBA) says it will “revisit” the issue of surcharging in the buy now, pay later (BNPL) sector, flagging a new review to assess if payment sector reforms are necessary. The review will focus on surcharging, Connolly said, given the rapid development of payment systems available to merchants and consumers.

Merchant Services 264

Merchant Services Payment Services Finance Consumer 264

Retail TouchPoints

JUNE 7, 2021

Ensuring a safe shopping experience is a critical part of any ecommerce operation. While 64% of social media users said they believe social media platforms that accept payment through third-party processors are safe, only 49% felt comfortable with the idea of making a payment directly through a social platform.

Payment Services 218

Payment Services Social Commerce Consumer Advertising 218

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1. As evidenced by the data showing U.S.

Merchant Services 231

Merchant Services Payment Services Point of Sale Consumer 231

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. per cent more than those who didnt.

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Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

AUGUST 13, 2021

As the ecommerce wars heat up, BigCommerce is making a name for itself as one of the top facilitators of digital trade, alongside competitors such as Shopify, Adobe Commerce and Salesforce Commerce Cloud. How do I make sure I’m talking to my shoppers wherever they are?’. And then analytics is the other piece; how do you measure it all?

Merchant Services 293

Merchant Services Payment Services Fulfillment Advertising 293

Retail TouchPoints

JULY 5, 2021

Reinventing Payments: The Entry of Bitcoin. Bitcoin began as a concept to revolutionize payments in 2008, and today stands at a total valuation of more than $1.1 trillion at the time of writing this article — a figure that is higher than the market capitalization of JPMorgan Chase, Bank of America and Wells Fargo.

Merchant Services 180

Merchant Services Payment Services Consumer Marketing 180

Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. The good news is that retailers can use this time of market instability to double down on their online stores. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal.

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Merchant Services Payment Services Marketing Drop-Shipping 226

Retail TouchPoints

APRIL 12, 2021

Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process. The low-code approach is built around a visual interface that allows users to assemble drag-and-drop code components, API-based services, machine learning, IoT capabilities and model-driven logic, and do it with Lego-like simplicity.

Payment Services 279

Payment Services Customer Experience Fulfillment Marketing 279

Retail TouchPoints

FEBRUARY 11, 2021

In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. CSR opportunities can be found across the entire supply chain in many different forms, including vendor compliance, quality management and sustainability as a whole. On-Demand Manufacturing.

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Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

JULY 22, 2021

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen.

Payment Services 299

Payment Services Consumer Customer Experience Accounting 299

Retail TouchPoints

MARCH 11, 2022

We see incredibly compelling growth potential in this market and believe it is our opportunity to win by sharpening our focus and continuing to create value through a tech-led reimagination of eBay.”. In November 2021, eBay acquired Sneaker Con Digital ’s authentication business to further bolster the program.

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Payment Services Shipping Planning Management 283

Retail TouchPoints

JUNE 8, 2022

between 2020 and 2021 in the U.S. The vast changes that we saw developing in human behavior, society and the economy didn’t just create new challenges – they also created new opportunities, such as commercial airlines operating cargo flights , hotels offering day rates for home workers or restaurants providing groceries alongside meals.

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Merchant Services Payment Services Consumer Checkout 222

Retail TouchPoints

JULY 14, 2021

Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. The move sent share prices for other BNPL providers downward as the market reacted to the news. Investors’ fears are not unfounded.

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Payment Services Planning Accounting Marketing 293

Retail TouchPoints

JUNE 8, 2022

between 2020 and 2021 in the U.S. The vast changes that we saw developing in human behavior, society and the economy didn’t just create new challenges – they also created new opportunities, such as commercial airlines operating cargo flights , hotels offering day rates for home workers or restaurants providing groceries alongside meals.

Merchant Services 219

Merchant Services Payment Services Consumer Checkout 219

Retail TouchPoints

DECEMBER 12, 2022

Walmart -backed startup One is reportedly preparing to launch a buy now, pay later (BNPL) payment service as soon as next year, people familiar with the matter told CNBC. One, which is led by Goldman Sachs veteran Omer Ismail, was launched with backing from Walmart and Ribbit Capital in January 2021.

Payment Services 208

Payment Services Planning Consumer Marketing 208

Inside Retail

JUNE 20, 2021

Some 61 per cent believe that retailers and providers of personal care and hospitality services adapted well to the circumstances and to consumers’ changing needs. Understanding the consumer of 2021. All analysis and views of future market conditions are solely those of the Commonwealth Bank.

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Consumer Beauty and Health Payment Services Finance 242

Retail TouchPoints

OCTOBER 22, 2024

Operating a CX strategy that equips founders and team members to interact directly with users is critical. Implementing processes that facilitate real-time communication and feedback collection is crucial. These companies operate in competitive markets where personalized service can make or break their success.

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Payment Services ATS Customer Experience Boutique 231

Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

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Payment Services Department Stores Planning Location 278

Retail TouchPoints

MARCH 3, 2022

Following the opening of 100 Ulta Beauty at Target shop-in-shops in 2021, Target will open more than 250 new locations by the end of 2022, with ambitious plans to eventually reach at least 800 locations. “We see substantial opportunities to build on our core capabilities to drive deeper guest engagement and long-term growth.”.

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Payment Services Shopping Planning Fulfillment 214

Retail TouchPoints

JANUARY 16, 2025

The UK-based JD Sports acquired Shoe Palace in December 2020 and DTLR in February 2021 as part of a push into U.S. Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.

Point of Sale 240

Point of Sale Payment Services ATS Apparel 240

Retail TouchPoints

APRIL 24, 2023

As brands increasingly look to resale to build their sustainability credentials, ThredUp ’s white label resale-as-a-service (RaaS) is proving to be an appealing plug-and-play option for retailers. For items that sell on ThredUp, customers then receive a shopping credit with the brand through which they initiated the Clean Out process.

Payment Services 235

Payment Services Shipping Accessories Apparel 235

Retail TouchPoints

MARCH 17, 2021

Online payment processing company Stripe has raised $600 million in Series H funding, nearly tripling its valuation in under a year to $95 billion , according to data from Pitchbook. Of the 42 countries in which Stripe operates, 31 are in Europe. We’re laser focused on helping ambitious businesses grow faster.

Payment Services 155

Payment Services Finance Planning Management 155

Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. Fairway Market is a trademark of the retailer-owned supermarket cooperative Wakefern Food Corp.

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Marketing Payment Services Supermarket Location 207

Retail TouchPoints

OCTOBER 11, 2023

Gem Shopping Network (GSN ) has carved a unique space in the shoppable media market: Its primary business is still conducted via linear television, akin to the Home Shopping Network and QVC, but it also is growing significantly through connected TV (CTV) and streaming platforms like Apple TV, Roku and YouTube.

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Jewelry Payment Services Consumer Shopping 233

Retail TouchPoints

MARCH 30, 2022

The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale. UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW.

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Shipping Payment Services Consumer Shopping 227

Retail TouchPoints

MARCH 15, 2022

AMP for email has continued to improve functionality, providing email marketers with a slew of personalization and interactivity capabilities — adding loads of features to the inbox. AMP for email allows marketers to send surveys and collect data, too. Salesforce also addressed support for building and sending AMP emails in 2021.

Marketing 245

Marketing Dead-Stock Payment Services Advertising 245

Retail TouchPoints

FEBRUARY 17, 2023

The RealReal will cut operating costs through layoffs and store closures, with plans to eliminate 230 positions, or 7% of its workforce, according to a filing with the Securities and Exchange Commission. million , primarily in severance payments, employee benefits and similar expenses. million in Q3 2021. million and $2.2

Payment Services 291

Payment Services ATS Accessories Planning 291

Retail TouchPoints

OCTOBER 4, 2022

In addition to supporting customers who use Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payment options, the program also affords easier access to Amazon Layaway. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

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Payment Services Shipping Planning Consumer 251

Retail TouchPoints

AUGUST 29, 2022

A 2021 Business of Apps survey found 80% of consumers said it’s more fun to shop via mobile apps than websites. This may be why consumers spent over 100 billion hours on shopping apps in 2021 , according to research from App Annie. The incident led to a significant drop in market value and damaged customer trust.

Payment Services 299

Payment Services Consumer Marketing Customer Experience 299

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. million applications to start new businesses through September 2021. These can all be categorized as customer service-type chargebacks.

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Merchant Services Payment Services Shipping Accounting 244

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 288

Merchant Services Shopping Payment Services Advertising 288

Retail TouchPoints

MAY 13, 2022

Tait has served as President and a member of the company’s board since January 2021. Her career, spanning more than 20 years, includes general management, marketing and commercial responsibilities including global consumer goods, payments, ecommerce and digital marketing.

Promotions 245

Promotions Payment Services Management Marketing 245

Retail TouchPoints

DECEMBER 13, 2021

In fact, the growth of BNPL is hitting record-breaking levels — in 2021 Cornerstone Advisors say that consumers will make nearly $100 billion in retail purchases using BNPL. In fact, Cornerstone Advisors found that Gen Z consumers using BNPL grew from 6% in 2019 to 36% in 2021, and millennials’ use of BNPL is up to 41%.

Payment Services 246

Payment Services Consumer Returns Management 246