Inside Retail

JUNE 9, 2021

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Coles isn’t the only retailer investing in payments technology. Exciting time’.

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Payment Services Merchant Services Checkout Supermarket 258

Retail TouchPoints

AUGUST 2, 2021

The Melbourne, Australia-based company currently serves more than 16 million consumers and nearly 100,000 merchants worldwide. market and greater access to in-person transactions, via Square’s customer base of 70 million annual active Cash App end users and millions of sellers. “We Afterpay will gain a stronger foothold in the U.S.

Merchant Services 317

Merchant Services Payment Services Checkout Finance 317

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1. As evidenced by the data showing U.S.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Big Box Stores Will Take Market Share From Amazon.

Merchant Services 321

Merchant Services Payment Services Fulfillment Promotions 321

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. per cent more than those who didnt.

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

Retail TouchPoints

JANUARY 18, 2022

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. The Chinese ecommerce market is expected to be worth $3.3 The solution is designed to help solve cross-border commerce challenges across product sourcing, selling and logistics for merchants in both the U.S. 31, 2021, U.S.

Merchant Services 264

Merchant Services Fulfillment Accounting Marketing 264

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. These can all be categorized as customer service-type chargebacks. As more transactions happen digitally (i.e.

Merchant Services 278

Merchant Services Payment Services Shipping Accounting 278

Retail TouchPoints

SEPTEMBER 15, 2021

PetSmart has joined the growing ranks of retailers offering buy now, pay later (BNPL) services through a new partnership with Afterpay. with Amazon , Apple , Westfield shopping centers, CVS , Macy’s and Target among the many merchants that have added the offering in the last few months alone.

Merchant Services 262

Merchant Services Payment Services Shopping Marketing 262

Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. million , with the deal expected to close in Q4 2021. Acquisition of the remaining shares of Spotii, for a price of approximately $16 million , is expected to be completed in Q3 2021. trillion ecommerce market, the world’s second-largest.

Merchant Services 264

Merchant Services Payment Services Fulfillment Marketing 264

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed.

Wholesale 289

Wholesale Merchant Services Point of Sale Shopping 289

Retail TouchPoints

AUGUST 13, 2021

With more than 10 years of experience in digital marketing, ecommerce strategy and digital transformation, she has helped architect omnichannel strategies for hundreds of brands and retailers, including Michael Kors, Joann Fabrics , Converse and Billabong Brands. There’s also a nice take-rate model, the way that Amazon has built.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie will continue to operate under its own name following the purchase’s completion.

Merchant Services 269

Merchant Services Marketing Shipping Planning 269

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. per cent more than those who didnt.

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

MAY 16, 2022

Buy now pay later (BNPL) is one of the largest, fastest-growing and most well-funded segments in the fintech market. has grown by more than 300% per year since 2018, reaching 45 million active users in 2021. It’s clear this reverse layaway payment model is also here to stay. It’s not hard to understand the appeal.

Merchant Services 239

Merchant Services Payment Services Accounting Consumer 239

Retail TouchPoints

JANUARY 20, 2022

The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun. A dedicated Cross Border Trade team has been set up in India to help sellers onboard and grow on the platform.

Merchant Services 312

Merchant Services Supply Chain Management Sporting Goods Jewelry 312

Retail TouchPoints

SEPTEMBER 2, 2022

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. Expanding internationally takes time, effort and money, which means leadership teams need to be thoughtful about which markets they enter. Global cross-border ecommerce sales reached nearly $3.2

Merchant Services 324

Merchant Services Marketing Customer Experience Consumer 324

Inside Retail

MAY 17, 2022

The industry’s latest move: accepting cryptocurrency as a form of payment. In August 2021, German streetwear brand Philipp Plein became the first fashion brand to accept cryptocurrency at its new crypto concept store in London. Since the beginning of this year, a number of brands have begun to process crypto payments in-store.

Merchant Services 243

Merchant Services Payment Services Advertising Returns 243

Retail TouchPoints

MAY 12, 2021

In Signifyd’s most recent consumer sentiment survey, conducted by market researcher Upwave, nearly 75% of consumers said they would reduce the amount of time they spent shopping in stores during the holiday season — or avoid stores altogether. Kendra Scott also created a curbside pickup program. Conclusion: Pivot Fast, Pivot Smart.

Jewelry 269

Jewelry Merchant Services Customer Experience Wholesale 269

Retail TouchPoints

SEPTEMBER 16, 2022

Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. “For Amazon coerces merchants into agreements that keep prices artificially high, knowing full well that they can’t afford to say no. In the U.S., Racine has appealed the decision. “Similar to the D.C.

Merchant Services 260

Merchant Services Checkout Consumer Marketing 260

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Federal data indicates that impostor scams and ecommerce fraud topped the list.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

JULY 20, 2022

In short, consumers are now looking for more unique shipping perks from online merchants, and meeting these demands will present an opportunity to differentiate. Over 210 million packages disappeared from porches across America in 2021, showcasing that porch piracy has been on the rise since the pandemic and plays a major role.

Shipping 339

Shipping Merchant Services Payment Services Consumer 339

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

MARCH 11, 2022

Twitter Lets Merchants Create In-App ‘Shops’. Twitter is testing a new free feature called “Shops” that allows merchants to showcase up to 50 products on their own in-app shop. The offering expands on Twitter’s existing Shop Module , which lets merchants display up to five products directly on their profile. “We

Social Commerce 305

Social Commerce Merchant Services Advertising Shopping 305

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. And some 40% of declined shoppers will never try that site again.

Merchant Services 288

Merchant Services Returns Shipping Payment Services 288

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. In fact, 50% of U.S The rise of BNPL is in many ways a case of the right product at the right time.

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. Across all organization sizes and market locations in our survey, cost placed highest ( 53% ) on the list of challenges.

Merchant Services 272

Merchant Services Beauty and Health Returns Consumer 272

Retail TouchPoints

OCTOBER 7, 2022

Like many other publications, The Indy (as it’s known by readers) has been working with brands and retailers for years through affiliate marketing relationships, primarily on its reviews section IndyBest. Social Commerce Meets Affiliate Marketing. Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Retail TouchPoints

JULY 18, 2022

But — and this is important — while we’re looking around for the next big thing, that tech enjoys slow but steady market adoption. But audio isn’t going to stay at the office, when there’s a $20 trillion consumer market that’s perpetually game for new things. In 2020, the global podcasting market was valued at $11.46

Merchant Services 306

Merchant Services Customer Experience Advertising Consumer 306

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 299

Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. Square plans to announce additional details about the card in 2023. Multiple Meta Resources.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Retail TouchPoints

JULY 22, 2021

2021 is set to be both, with an eager consumer base and historical precedent on its side. The dates for 2021 have yet to be announced, but one thing is sure — expectations are high following the Year of COVID ecommerce boom. brands looking to enter the China market, 11.11 brands looking to enter the China market, 11.11

Merchant Services 328

Merchant Services Consumer Shopping Accounting 328

Retail TouchPoints

MARCH 17, 2022

Walmart has open positions across multiple segments of the company, including merchants, marketers, pharmacists, optometrists, software engineers, data scientists, distribution, store and club managers. In September 2021, Walmart raised its minimum wage $12 per hour , lower than competitors Target and Amazon.

Merchant Services 264

Merchant Services Payment Services Promotions Management 264

Retail TouchPoints

AUGUST 15, 2022

All the while the abuse economy is stepping up its game with tactics such as engaging services that enable anyone to hire a bot army for contacting consumers, impersonating accounts, retrieving one-time passwords and completing fraudulent transactions. Entire Facebook groups are devoted to buying customer reviews.

Merchant Services 264

Merchant Services Payment Services Accounting Customer Experience 264

Retail TouchPoints

SEPTEMBER 25, 2024

Department of Justice has sued Visa for anticompetitive practices in debit card networks, which it says penalize merchants that try to use alternatives. We allege that Visa has unlawfully amassed the power to extract fees that far exceed what it could charge in a competitive market,” said U.S. The suit, filed in the U.S.

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Merchant Services Payment Services Consumer Point of Sale 147

Retail TouchPoints

JUNE 28, 2022

It either becomes dreaded waste or is severely discounted, resulting both in a growing problem for the planet and a financial loss for merchants. So why aren’t merchants processing these returns in efforts to recoup these massive losses? Fortunately, there are remedies to fix this broken process. In the U.S.,

Returns 268

Returns Merchant Services Fashion Fast Fashion 268

Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S.,

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264