Retail TouchPoints

OCTOBER 11, 2022

To help prevent the threat of package theft from in front of customers’ homes, the 21,000 Via.Delivery locations, typically located within retail stores, will hold packages for up to seven calendar days. porches in 2021, with 64.1% More than 210 million packages were reported missing from U.S.

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Retail TouchPoints

JULY 10, 2024

has been operational since 2021, and the second, in Lancaster, Texas, is ramping up operations. The other three new DCs will be located in Wellford, S.C.; DC with the latest technology. One of the new DCs, in Shafter, Calif., Belvidere, Ill.; and Pilesgrove, N.J.

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Retail TouchPoints

NOVEMBER 19, 2021

Retailers saw strong results overall in Q3 2021 as the recovery continued, but supply chain shortages loom as they enter the holiday season. Victoria’s Secret’s first post-spinoff quarter was promising: sales rose 7% compared to Q3 2020, though they fell 9% compared to Q3 2019 due to the closure of 260 locations. 17, according to CNBC.

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Retail TouchPoints

MAY 17, 2022

In 2021, the retailer partnered with The Black Tux , the online men’s formalwear brand, to expand its offerings in the special occasion apparel space. that were in stock and ready to ship to customers in the U.S. that were in stock and ready to ship to customers in the U.S. As the needs of the brides evolve, so do we.

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Shipping Apparel Location Planning 278

Retail TouchPoints

MARCH 24, 2022

As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. More recently, as of December 2021, nearly half of consumers (46%) told us they’d be likely to use home pickup for returns if offered the option, and only 30% are unlikely.

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Retail TouchPoints

OCTOBER 4, 2022

The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

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Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. In Q4 2021, it processed 70% of online orders through its stores. Creating Joy Amid Uncertainty.

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Retail TouchPoints

JANUARY 10, 2023

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. In December 2022, Staples joined a growing list of brick-and-mortar retailers accepting Amazon returns in their stores, including Kohl’s, Rite Aid, UPS Stores and more than 500 Whole Foods locations.

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Retail TouchPoints

JUNE 23, 2021

by early July 2021, expanding INDOCHINO’s physical presence to nearly every major market in the country. The locations will offer personalized fitting and suiting services for shirts, chinos and outerwear. Purchases are custom-made to fit the customer’s measurements and shipped directly to their home in two to three weeks.

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Retail TouchPoints

JULY 15, 2021

The retailer’s rental offerings can be shipped anywhere in the contiguous U.S. With rental becoming increasingly popular among today’s conscious consumers, Eddie Bauer’s new program is still a solid bet.

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Retail TouchPoints

SEPTEMBER 29, 2023

The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. The new stores will open in prime locations that complement the existing Macy’s retail footprint, according to the company.

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Retail TouchPoints

JULY 8, 2022

The company now counts 125 doors across 22 states , and Krishna plans to more than double the store footprint to more than 300 locations in the next seven to 10 years. Krishna plans to use the stores to support BOPIS for shoppers who live near its locations, and ship-from-store services for a nationwide audience.

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Retail TouchPoints

JULY 27, 2021

consumers’ tremendous enthusiasm to get back to in-person shopping and experiences, notably with a 44% increase in foot traffic to stores, restaurants and entertainment venues since the start of 2021, that doesn’t mean they are going to leave behind all the omni habits they adopted during the crisis. And despite U.S.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. These [second locations] take those shoppers out of the regular store’s aisles into a space that can be fully automated with robotics, floor to ceiling.

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Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

DECEMBER 9, 2021

Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport. Brands with fixed logistics networks that must ship into specific ports in order to access dedicated warehouses and fulfillment centers won’t be able to take advantage of this strategy.

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Fulfillment Shipping Consumer Management 305

Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Amazon’s operations employees are paid, on average, approximately $19 per hour based on position and location. Jobs are available across the U.S.,

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Retail TouchPoints

NOVEMBER 14, 2024

At a time when renowned athleisure brands like Lululemon are struggling , Vuori is continuing to ride its rocket ship to growth. The investment builds upon Vuori’s $400 million investment, led by SoftBank Vision Fund 2, in 2021. To exceed 100 stores by the end of 2026.

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Retail TouchPoints

NOVEMBER 25, 2020

Mejuri sells through multiple channels, including ecommerce, call center and physical store locations, processing orders for fulfillment across multiple locations and a variety of shipping methods. Mejuri uses the real-time tracking to swiftly, and fluidly, pivot strategies. “A

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Retail TouchPoints

JULY 26, 2022

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. Loyalty Shifts to Value.

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Drop-Shipping Fulfillment Consumer Shipping 306

Retail TouchPoints

APRIL 28, 2022

Apple first unveiled plans for its self-service repair program in late 2021 , and Samsung announced plans for a similar program of its own last month in a series of victories for “ right to repair ” advocates. Apple’s network of authorized service providers now includes more than 5,000 locations and 100,000 active technicians worldwide.

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Shipping Consumer Location Planning 288

Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. Data also can help retailers make the most of whatever inventory they already have in warehouses as shipping capacity becomes more limited during the busy season.

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Fulfillment Drop-Shipping Shipping Consumer 306

Retail TouchPoints

SEPTEMBER 21, 2020

By October 2, DSW shops will open at six Hy-Vee locations in Minneapolis, with additional DSW shop-in-shops slated to open in 2021. The digital wall will showcase the season’s top trending shoes, which shoppers can order using a QR code from dsw.com and have shipped to their homes. Hy-Vee, Inc.

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Retail TouchPoints

NOVEMBER 17, 2021

On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. trillion in retail sales in 2021.

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Checkout Shopping Customer Experience Returns 334

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. As a result, 78% of Americans will live within 10 miles of a Return Bar.

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Merchant Services Returns Drop-Shipping Checkout 245

Retail TouchPoints

AUGUST 1, 2022

“The expansion of Amazon’s same-day delivery to include beloved brands delivered directly from nearby retail locations is just another way we are offering customers even greater selection, at faster speeds,” said Sarah Mathew, Director of Amazon Delivery Experience in a statement. “We Seattle and Washington D.C.

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Retail TouchPoints

OCTOBER 21, 2021

Now in 2021, the impacts of a highly efficient but slightly disrupted global Just in Time (JIT) inventory system are being felt in industries like apparel, automobiles and construction supplies. Here are a few tips for the immediate opportunities to make the most out of 2021 and a look ahead. Start the Message Early — as in NOW.

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Promotions Consumer Shopping Apparel 334

Retail TouchPoints

NOVEMBER 4, 2021

In September 2021, the retailer partnered with Instacart to launch Kroger Delivery Now , a virtual convenience store fulfilled by Kroger that delivers items from a selection of 25,000 fresh groceries and household essentials in as little as 30 minutes. Kroger has been bolstering its omnichannel operations in recent months.

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Retail TouchPoints

NOVEMBER 5, 2021

With port delays, extended delivery times and increased consumer demand, what can retailers do to salvage the 2021 holiday season? Over the last 20 years of holiday shipping, we’ve seen how the most successful online retailers prepare for a stellar holiday selling season. Can I do this for Holiday Season 2021? Absolutely!

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Retail TouchPoints

JULY 13, 2023

In 2021, the average cost of an RFID tag was four cents , down 80% from 2011, according to McKinsey. We have to ship the correct units, so if I haven’t implemented RFID in a location, figuring out what is going out so I can correctly invoice my customers and doing cycle counts in the warehouses is a big, tedious thing.

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Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience.

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Returns Shopping Promotions Social Commerce 289

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items.

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Retail TouchPoints

APRIL 9, 2021

2020 has been an exceptionally turbulent year for all, with 2021 somewhat following suit. It can also enhance the customer experience and satisfaction by accurately allowing retailers to locate new stock in busy stockrooms and shop floors. What to Expect in 2021. To conclude, nothing will be certain in 2021. Conclusion.

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Sporting Goods Shopping Returns Apparel 306

Retail TouchPoints

JULY 23, 2021

The Costco pilot will begin at 25 warehouse stores in Dallas, Austin, and Houston, with seven more Texas locations to be added over the coming weeks. The ridesharing company plans to further expand its delivery capabilities over the remainder of 2021. and Phoenix. Mercari Helps Uber Break into Resale Logistics.

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Shipping Consumer Marketing Location 299

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

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Merchant Services Returns Shipping Payment Services 288

Retail TouchPoints

FEBRUARY 9, 2021

Bolstering that finding is research by eMarketer which indicates that direct-to-consumer (D2C) ecommerce sales will expand to $18 billion in 2021. Seize every opportunity from home page to the shipping confirmation to say who you are, what you offer and why your brand is stellar. Elevate your omnichannel strategy.

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Shipping Consumer Shopping Accessories 306

Retail TouchPoints

DECEMBER 7, 2020

At a time when many brands are reassessing their brick-and-mortar footprints and closing locations, it’s evident that Men’s Wearhouse is prioritizing in-store innovation. As a result, Men’s Wearhouse already has plans to expand the tech-driven concept to more locations through 2021. Its parent company Tailored Brands, Inc. ,

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Retail Focus

OCTOBER 6, 2021

(NYSE: ANF), opened a new store on the 17th September 2021, located at 150 Regent Street in the heart of London’s busiest shopping district. The Abercrombie & Fitch Regent Street location is one of the most culturally significant stores we have opened globally.

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